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#1
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WinXp Sp2 w/ Outlook 2003 on Exchange 2003 - Calendar View: Day/Week/Month
Issue Occurring for 2 weeks Customer is a delegate for her boss and receives his meeting requests. When she opens the meeting notifications and then checks his calendar, the calendar jumps to August 31, 4500. If the Today button is pushed, the calendar goes back to the current date, but shows everything between current date and 8/31/4500 highlighted. The issue occurs when the meeting notification resides either in a personal folder or on the server while account is in Cached Exchange mode. The issue does not occur when account is set to Online mode. The issue does not occur when an Outlook profile is created on another computer and the request is opened in Cached Exchange mode or Online. The issue does occur when it is run on her computer under a new profile. The issue does not occur if the request is forwarded to another email address and reforwarded back to her. This issue does occur from multiple contacts that send the meeting request to her boss. A complete reformat of hard drive is last option which is trying to be avoided due to the volume of personal files the customer has. Unsuccessful Troubleshooting Measures: System Reboot/Shutdown Office has been repaired Outlook has been Uninstalled/Reinstalled Office has been Reinstalled and Uninstalled/Reinstalled All *.pst and *.ost files have been removed and then request has been tested Request has been opened from a new *.pst Workaround: Customer can push the Today button and then manually navigate to the meeting date. |
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#2
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![]() "A Mason" wrote: WinXp Sp2 w/ Outlook 2003 on Exchange 2003 - Calendar View: Day/Week/Month Issue Occurring for 2 weeks Customer is a delegate for her boss and receives his meeting requests. When she opens the meeting notifications and then checks his calendar, the calendar jumps to August 31, 4500. If the Today button is pushed, the calendar goes back to the current date, but shows everything between current date and 8/31/4500 highlighted. The issue occurs when the meeting notification resides either in a personal folder or on the server while account is in Cached Exchange mode. The issue does not occur when account is set to Online mode. The issue does not occur when an Outlook profile is created on another computer and the request is opened in Cached Exchange mode or Online. The issue does occur when it is run on her computer under a new profile. The issue does not occur if the request is forwarded to another email address and reforwarded back to her. This issue does occur from multiple contacts that send the meeting request to her boss. A complete reformat of hard drive is last option which is trying to be avoided due to the volume of personal files the customer has. Unsuccessful Troubleshooting Measures: System Reboot/Shutdown Office has been repaired Outlook has been Uninstalled/Reinstalled Office has been Reinstalled and Uninstalled/Reinstalled All *.pst and *.ost files have been removed and then request has been tested Request has been opened from a new *.pst Workaround: Customer can push the Today button and then manually navigate to the meeting date. |
#3
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Did you try resetting the flux capacitor?
"A Mason" wrote: WinXp Sp2 w/ Outlook 2003 on Exchange 2003 - Calendar View: Day/Week/Month Issue Occurring for 2 weeks Customer is a delegate for her boss and receives his meeting requests. When she opens the meeting notifications and then checks his calendar, the calendar jumps to August 31, 4500. If the Today button is pushed, the calendar goes back to the current date, but shows everything between current date and 8/31/4500 highlighted. The issue occurs when the meeting notification resides either in a personal folder or on the server while account is in Cached Exchange mode. The issue does not occur when account is set to Online mode. The issue does not occur when an Outlook profile is created on another computer and the request is opened in Cached Exchange mode or Online. The issue does occur when it is run on her computer under a new profile. The issue does not occur if the request is forwarded to another email address and reforwarded back to her. This issue does occur from multiple contacts that send the meeting request to her boss. A complete reformat of hard drive is last option which is trying to be avoided due to the volume of personal files the customer has. Unsuccessful Troubleshooting Measures: System Reboot/Shutdown Office has been repaired Outlook has been Uninstalled/Reinstalled Office has been Reinstalled and Uninstalled/Reinstalled All *.pst and *.ost files have been removed and then request has been tested Request has been opened from a new *.pst Workaround: Customer can push the Today button and then manually navigate to the meeting date. |
#4
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Any thoughts?
"A Mason" wrote: WinXp Sp2 w/ Outlook 2003 on Exchange 2003 - Calendar View: Day/Week/Month Issue Occurring for 2 weeks Customer is a delegate for her boss and receives his meeting requests. When she opens the meeting notifications and then checks his calendar, the calendar jumps to August 31, 4500. If the Today button is pushed, the calendar goes back to the current date, but shows everything between current date and 8/31/4500 highlighted. The issue occurs when the meeting notification resides either in a personal folder or on the server while account is in Cached Exchange mode. The issue does not occur when account is set to Online mode. The issue does not occur when an Outlook profile is created on another computer and the request is opened in Cached Exchange mode or Online. The issue does occur when it is run on her computer under a new profile. The issue does not occur if the request is forwarded to another email address and reforwarded back to her. This issue does occur from multiple contacts that send the meeting request to her boss. A complete reformat of hard drive is last option which is trying to be avoided due to the volume of personal files the customer has. Unsuccessful Troubleshooting Measures: System Reboot/Shutdown Office has been repaired Outlook has been Uninstalled/Reinstalled Office has been Reinstalled and Uninstalled/Reinstalled All *.pst and *.ost files have been removed and then request has been tested Request has been opened from a new *.pst Workaround: Customer can push the Today button and then manually navigate to the meeting date. |
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