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#11
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I think I have found the solution to the problem (it works on my machine). I
found, on one of the Dell forums, a posting about performance problems with Outlook after importing Contact, Task and Calendar (with recurring appointments) from another version of Outlook. I had suffered with this problem and had restored my machine to its original factory state, prior to noticing the recurrence problem. The poster then said he found a preinstalled program called “outlookaddinsetup” which he uninstalled and his problem was resolved. Well sure enough I had the same program installed and I took a chance and uninstalled it and the recurrence problem has gone!!! (I have to say I have no idea what the program is supposed to do though). I would be interested to know if this fix works for anyone else. "ken" wrote: Very very interesting, I have had the same problem since November on a clients laptop and YES it is a dell with business contact manager (pc not affected). I have posted the problem on the Discussions group at Microsoft but as yet no fix. I too have spoken with Dell, the so called second line support connected remotely and tried to fix by renaming the dat files, this did not work. After waiting a week for them to get back to me I could not wait any longer so I called them. There answer was to reinstall the software (this is not an option). I spoke to the manager and he point blank said that dell is only a hardware company not a software company and they can not guarantee a fix (so why are they pre-installing software). So how I am waiting for customer services to call me, I will not hold my breath EggHeadCafe.com - .NET Developer Portal of Choice http://www.eggheadcafe.com |
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#12
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I also had the same problem. I bought my wife a Dell laptop and it
came with Microsoft Works and a trial version of Office. My wife was setting up events/appointments in Outlook and when she would go to make corrections and re-save the event it would throw it in the calendar as a recurring apointment every week day. After unistalling the "outlookaddinsetup" this fixed the problem. I just wanted others to know that what Graeme wrote works. I also unistalled Office with the Business Contact Manager and I'm running off a completely different version. thanks for the help my wife will be happy to know that that problem has gone away. Thanks again. Graeme H wrote: I think I have found the solution to the problem (it works on my machine). I found, on one of the Dell forums, a posting about performance problems with Outlook after importing Contact, Task and Calendar (with recurring appointments) from another version of Outlook. I had suffered with this problem and had restored my machine to its original factory state, prior to noticing the recurrence problem. The poster then said he found a preinstalled program called "outlookaddinsetup" which he uninstalled and his problem was resolved. Well sure enough I had the same program installed and I took a chance and uninstalled it and the recurrence problem has gone!!! (I have to say I have no idea what the program is supposed to do though). I would be interested to know if this fix works for anyone else. |
#13
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I can't tell you how glad I am to have found this topic.
I have been struggling with this exact issue since installing office pro 2003 on my new dell laptop. I bought office seperately (not from dell) and did not install the contact manager. I noticed right away that trying to edit events would set them as recurring, very frustrating. I looked in my Add/Remove programs and I also had the same program listed "outlookaddinsetup". So I uninstalled it and it seems to have fixed the problem. Thank you to whoever solved it! Nate |
#14
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Thank you for the posts, I almost threw my Dell Laptop out the window.
Problem resolved! "Shawn" wrote: I am not sure if this is a setting or just an error in Outlook. I have Outlook 2003 Professional with Business Contact Manager. The problem I have is when I go into an appointment that I have already made or when I dismiss the alert that pops up for that event the appointment automatically makes it an recurring appointment when I don't even go into the recurrence area. Has anyone else had this problem? I've re-installed Outlook twice, I've restored my computer to its original state twice and it still happens. HELP PLEASE!! |
#15
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thank you saved me from throwing my laptop. Glad to see Dell is right there
for their customers. "Graeme H" wrote: I think I have found the solution to the problem (it works on my machine). I found, on one of the Dell forums, a posting about performance problems with Outlook after importing Contact, Task and Calendar (with recurring appointments) from another version of Outlook. I had suffered with this problem and had restored my machine to its original factory state, prior to noticing the recurrence problem. The poster then said he found a preinstalled program called “outlookaddinsetup” which he uninstalled and his problem was resolved. Well sure enough I had the same program installed and I took a chance and uninstalled it and the recurrence problem has gone!!! (I have to say I have no idea what the program is supposed to do though). I would be interested to know if this fix works for anyone else. "ken" wrote: Very very interesting, I have had the same problem since November on a clients laptop and YES it is a dell with business contact manager (pc not affected). I have posted the problem on the Discussions group at Microsoft but as yet no fix. I too have spoken with Dell, the so called second line support connected remotely and tried to fix by renaming the dat files, this did not work. After waiting a week for them to get back to me I could not wait any longer so I called them. There answer was to reinstall the software (this is not an option). I spoke to the manager and he point blank said that dell is only a hardware company not a software company and they can not guarantee a fix (so why are they pre-installing software). So how I am waiting for customer services to call me, I will not hold my breath EggHeadCafe.com - .NET Developer Portal of Choice http://www.eggheadcafe.com |
#16
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this saved me two hours of ripping outlook
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#17
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I would say that you dont need to think, I would Say that You Have Found the Fix. All is working fine. Thanks to You, Graeme.
EggHeadCafe.com - .NET Developer Portal of Choice http://www.eggheadcafe.com |
#18
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No problem. Knowing how frustrating it was for me to try and get any response
from Dell I am just pleased I was able to help. Regards, Graeme I would say that you dont need to think, I would Say that You Have Found the Fix. All is working fine. Thanks to You, Graeme. EggHeadCafe.com - .NET Developer Portal of Choice http://www.eggheadcafe.com |
#19
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I received my brand new Dell laptop for work and quickly started using
the outlook calendar. Right away I noticed this glitch, but nobody else at work was suffering from it. It was so frustrating looking at these columns of repeating appointments, made scheduling a nightmare. I spoke with IT and they said they would look into it. They posted everywhere and received no solid responses. Today the glitch happened again so I did some more searching and stumbled upon this post. I've tried the fix and it seems to be working so far. According to IT they purchase the laptop from Dell with the Office preinstalled (didn't have a choice on that). They ripped out all of the Dell junk, including the preinstalled office and then reinstalled Office 2003 Enterprise. Apparently they missed this "outlookaddinsetup" program, but they're aware of it now and are spreading the word to other forums. YTMND, Graeme! On Dec 27 2006, 6:01 am, Graeme H wrote: I think I have found the solution to the problem (it works on my machine). I found, on one of the Dell forums, a posting about performance problems with Outlook after importing Contact, Task and Calendar (with recurring appointments) from another version of Outlook. I had suffered with this problem and had restored my machine to its original factory state, prior to noticing the recurrence problem. The poster then said he found a preinstalled program called "outlookaddinsetup" which he uninstalled and his problem was resolved. Well sure enough I had the same program installed and I took a chance and uninstalled it and the recurrence problem has gone!!! (I have to say I have no idea what the program is supposed to do though). I would be interested to know if this fix works for anyone else. "ken" wrote: Very very interesting, I have had the same problem since November on a clients laptop and YES it is a dell with business contact manager (pc not affected). I have posted the problem on the Discussions group at Microsoft but as yet no fix. I too have spoken with Dell, the so called second line support connected remotely and tried to fix by renaming the dat files, this did not work. After waiting a week for them to get back to me I could not wait any longer so I called them. There answer was to reinstall the software (this is not an option). I spoke to the manager and he point blank said that dell is only a hardware company not a software company and they can not guarantee a fix (so why are they pre-installing software). So how I am waiting for customer services to call me, I will not hold my breath EggHeadCafe.com - .NET Developer Portal of Choice http://www.eggheadcafe.com- Hide quoted text - - Show quoted text - |
#20
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Thanks for this post - very helpful. I decided to give it a go given
I was at my wits end. Same here - Dell with Office 2003. Uninstalling outlookaddinsetup also fixed the delays when typing an email, and sometimes Outlook would cause the quick launch (and everything else down the bottom of the screen) to freeze. I also don't know what 'outlookaddinsetup' actually does, but if uninstalling it causes grief i will come back and let you know. Cheers, |
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