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#1
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I am running Outlook 2007 in an exchange 2003 environment. For 2 of the
shared calendars I access, most times I try to display them, I get an error that says "The messaging interface has returned an unknown error. If the problem persists, restart outlook." It doesn't fail 100% of the time, but it does usually fail. I have access to 5 other calendars that work fine. I double-checked the permissions on the 2 that work, and I have author-level permissions. The affected calendars display properly for other users in the office who are running outlook 2003. I've seen the error on the knowledge base with regards to printing a shared calendar, but not for simply displaying them, as I am trying to do. Anybody have any insights? |
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#2
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Anybody have any thoughts?
"Trumpeter" wrote: I am running Outlook 2007 in an exchange 2003 environment. For 2 of the shared calendars I access, most times I try to display them, I get an error that says "The messaging interface has returned an unknown error. If the problem persists, restart outlook." It doesn't fail 100% of the time, but it does usually fail. I have access to 5 other calendars that work fine. I double-checked the permissions on the 2 that don't work, and I have author-level permissions. The affected calendars display properly for other users in the office who are running outlook 2003. I've seen the error on the knowledge base with regards to printing a shared calendar, but not for simply displaying them, as I am trying to do. Anybody have any insights? |
#3
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I have a same proble Trumpeter has. I have Outlook 2007 in an exchange 2003,
too. Generally, outlook works well, but sometimes that message just pops up and bother me. After restart, it works ok which make me crazy again. I checked the permissions as Trumpeter did, but it didn't help me. Do you guys think it is kind of bugs of new software or just Trumpeter and I have a unique problem? If you guys know about this bad situation, please let me know "Trumpeter" wrote: Anybody have any thoughts? "Trumpeter" wrote: I am running Outlook 2007 in an exchange 2003 environment. For 2 of the shared calendars I access, most times I try to display them, I get an error that says "The messaging interface has returned an unknown error. If the problem persists, restart outlook." It doesn't fail 100% of the time, but it does usually fail. I have access to 5 other calendars that work fine. I double-checked the permissions on the 2 that don't work, and I have author-level permissions. The affected calendars display properly for other users in the office who are running outlook 2003. I've seen the error on the knowledge base with regards to printing a shared calendar, but not for simply displaying them, as I am trying to do. Anybody have any insights? |
#4
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My company is having this same issue. We recently upgraded all users
from Office 2003 to 2007. This first started with just two computers but little by little more users are experiencing the problem. When someone clicks on a shared calendar they get an error saying "The Messaging interface returned an unknow error, if the problem persists restart outlook" After restarting outlook it goes away but only for a little while. We have tried to repair and also reinstall office 2007 on the machine to no avail. All permissions are OK. Not sure if this is an exchange problem or an outlook issue. |
#5
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Just wanted to join the chorus, am experiencing the exact same
problem. Outlook 2007 vs. Exchange 2003 - shared calendars randomly give me an: "The Messaging interface returned an unknow error, if the problem persists restart outlook" Have anyone found a solution? Stefan Nielsen |
#6
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I am having the same problem. It is random as to whose calendar I will
receive this same error when I click on it. I have people using Outlook 2003 and 2007 and this error is not prejudiced. Close/re-open of Outlook does not resolve. If I close Outlook and go into Task Manager, I see Outlook.exe running and I select End Task. Upon re-opening Outlook it then works appropriately. I have also posted another thread specific to shared calendars not always saving upon close/re-open of Outlook. Sometimes they are all there, sometimes they are not, and sometimes just some of them show. I'll bet this has something to do with this as well. "Trumpeter" wrote: I am running Outlook 2007 in an exchange 2003 environment. For 2 of the shared calendars I access, most times I try to display them, I get an error that says "The messaging interface has returned an unknown error. If the problem persists, restart outlook." It doesn't fail 100% of the time, but it does usually fail. I have access to 5 other calendars that work fine. I double-checked the permissions on the 2 that work, and I have author-level permissions. The affected calendars display properly for other users in the office who are running outlook 2003. I've seen the error on the knowledge base with regards to printing a shared calendar, but not for simply displaying them, as I am trying to do. Anybody have any insights? |
#7
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I have reproduced this problem (where all shared calendars exhibit this
behavior) by having Outlook open and then hibernating my laptop and then opening it back up. It seems that a temporary drop in communication with Outlook Client vs. Exchange Server results in a loss of connection and thus results in this error. As mentioned before, I have to completely kill Outlook and re-open it to re-establish the connection and resolve. Along these same lines, I would think that perhaps other kinds of "disconnections" between the Outlook Client and the Exchange Server may very well result in the varied behavior where clicking on some users provides this erorr and others don't (perhaps if the affacted user of the shared calendar loses his/her connection?). It seems to me that this is a bug, whereby if the Outlook Client loses its connection with the Exchange Server, upon reconnecting it should re-establish the connection with the shared calendars (as opposed to returning an error and forcing a complete shut-down/restart of the Outlook Client). I would be curious to hear others thoughts on this as well and if they can also see that disconnections cause this error. "SunKing" wrote: I am having the same problem. It is random as to whose calendar I will receive this same error when I click on it. I have people using Outlook 2003 and 2007 and this error is not prejudiced. Close/re-open of Outlook does not resolve. If I close Outlook and go into Task Manager, I see Outlook.exe running and I select End Task. Upon re-opening Outlook it then works appropriately. I have also posted another thread specific to shared calendars not always saving upon close/re-open of Outlook. Sometimes they are all there, sometimes they are not, and sometimes just some of them show. I'll bet this has something to do with this as well. "Trumpeter" wrote: I am running Outlook 2007 in an exchange 2003 environment. For 2 of the shared calendars I access, most times I try to display them, I get an error that says "The messaging interface has returned an unknown error. If the problem persists, restart outlook." It doesn't fail 100% of the time, but it does usually fail. I have access to 5 other calendars that work fine. I double-checked the permissions on the 2 that work, and I have author-level permissions. The affected calendars display properly for other users in the office who are running outlook 2003. I've seen the error on the knowledge base with regards to printing a shared calendar, but not for simply displaying them, as I am trying to do. Anybody have any insights? |
#8
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Hello,
Got the same problem with Outlook 2007 on winXPsp2 PCs. After reading Sunking post, I have set the hibernate parameter to 2 hours and POUF! the problem goes away. Microsoft should read this post and release a hotfix. |
#9
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Yeah, the scads of information you have in your post is a roadmap for a hotfix... sigh
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Lenglo asked: | Hello, | | Got the same problem with Outlook 2007 on winXPsp2 PCs. After | reading Sunking post, I have set the hibernate parameter to 2 hours | and POUF! the problem goes away. | | Microsoft should read this post and release a hotfix. |
#10
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Hi Lenglo - Can you please elaborate on the location of the hibernate
parameter for me? I am unfamiliar with that config, but I certainly would like to try this out myself. Thread Note: This continues to happen even without hibernating in a random fashion for me (sometimes certain shared calendars do this and others don't), but for sure every time I hibernate it does. Thanks in advance! -SunKing "Lenglo" wrote: Hello, Got the same problem with Outlook 2007 on winXPsp2 PCs. After reading Sunking post, I have set the hibernate parameter to 2 hours and POUF! the problem goes away. Microsoft should read this post and release a hotfix. |
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