Hi

Everytime one of my users open her outlook 2003, she gets the following
error :
There was a problem reading one or more of your reminders.Some
reminders may not appear.Cannot locate recurrence information for this
appointment

Why????
This same users messages that she flag and does not pop-up as
it suppose to.it only stays in the Follow-up folder.We need the
reminders to pop-up. does anyone know if the message is related to the
second issue? Thanks

MSExchange2003Student wrote:

Everytime one of my users open her outlook 2003, she gets the
following error :
There was a problem reading one or more of your reminders.Some
reminders may not appear.Cannot locate recurrence information for this
appointment

Why????

There are multiple reasons why reminders may fail. However, she should try
starting Outlook once with the /cleanreminders command line switch. I.E.,
with Outlook closed, she should click StartRun and enter

outlook.exe /cleanreminders

in the Open field, then click OK. Note the space in front of the slash.
--
Brian Tillman

Hi Brian, thanks for the reply. We tried that but it doesn't work

"Brian Tillman" wrote in message
...
MSExchange2003Student wrote:

Everytime one of my users open her outlook 2003, she gets the
following error :
There was a problem reading one or more of your reminders.Some
reminders may not appear.Cannot locate recurrence information for this
appointment

Why????

There are multiple reasons why reminders may fail. However, she should
try starting Outlook once with the /cleanreminders command line switch.
I.E., with Outlook closed, she should click StartRun and enter

outlook.exe /cleanreminders

in the Open field, then click OK. Note the space in front of the slash.
--
Brian Tillman

MSExchange2003Student wrote:

Hi Brian, thanks for the reply. We tried that but it doesn't work

Were I in thins situation, I'd try a new mail profile.
--
Brian Tillman

We have uninstalled outlook and installed it again and that doesn't work. I
have been advised by a exchange MVP not to delete the AD user and create it
again as this can cause other issues

"Brian Tillman" wrote in message
...
MSExchange2003Student wrote:

Hi Brian, thanks for the reply. We tried that but it doesn't work

Were I in thins situation, I'd try a new mail profile.
--
Brian Tillman

MSExchange2003Student wrote:

We have uninstalled outlook and installed it again and that doesn't
work.

That simply reuses the existing mail profile (in the registry) and so I'd
expect it to exhibit the same behavior if, in fact, the problem is in the
profile. In Control Panel, use MailShow ProfilesAdd to create a new mail
profile.
--
Brian Tillman