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Outlook 2007 crashes on "Calendar click"



 
 
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  #11  
Old April 29th 09, 10:40 AM posted to microsoft.public.outlook.calendaring
Ampy
external usenet poster
 
Posts: 1
Default Outlook 2007 crashes on "Calendar click"

I'm having the exact same problem with Outlook 2007. After reading this
thread, I run cleanviews, and it worked.
However, the problem keeps occurring after moving around a bit in the
calendar. Running cleanviews always work to fix the problem, but it's not a
good solution doing this several times a day.

Is there a way to find out what causes the crash?


"Diane Poremsky" wrote:

http://www.outlook-tips.net/beginner/switches.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"toothy" wrote in message
...
wjere is cleanviews switch

"Kyryl" wrote:

I have been battling this for 4 weeks.

Outlook crashes every single time I attempt to open calendar view. I am
using echange server account from work on both desktop and laptop. Both
started crashing after a series of specific actions on my part. One day
I
decided to make my life easier, with help of my new Outlook 2007. On my
desktop I have generated several new appointments, marked them with
multiple
categories. Marked some of those private, and generated a new view, where
private appointments are not shown. That is where the fun stopped. My
laptop (recall that I was working on desktop) had outlook running as
well. I
have clicked on clanedar, and it crashed. When I exited desktop's
calendar
and attmpted to re-enter again, outlook crashed. It continues to crash
every
time on both machines. What gives?

Possible causes:
Private appointments?
multiple categories per appointment?
customized view?

The first two items would be stored on the server, which would explain
why
laptop started crashing as well.

I have removed "private" using active sync and my mobile. Now working
through removing multiple categories as well.

Clearly this is a bug. Any ideas?

I have: repaired office, created a new profile, same results.


Ads
  #12  
Old April 29th 09, 04:02 PM posted to microsoft.public.outlook.calendaring
Nikki Peterson
external usenet poster
 
Posts: 601
Default Outlook 2007 crashes on "Calendar click"

Try the forms cache go in and wipe out the entire bunch.

Deleting the Forms Cache File:
The Frmcache.dat file is the primary file to delete. The Frmcache.dat
file serves as an index of the individual forms that have been cached
on the computer. Use the following steps to manually delete the
Frmcache.dat file. In addition, these steps delete all of the cached
forms on your computer, which are stored in subfolders of the
Forms folder.

1.. Quit Outlook.
2.. Search the Hard drive (F3) to locate the Frmcache.dat file.
(Be sure to check in HIDDEN files on W2K or WXP.)
3.. Delete all that are found from the FIND window.
4.. Open Outlook.

When you restart Outlook, and use a form, the forms cache
is re-created.

If you already tried this, I would suggest looking for a
corrupt OST file:

I would look into a possible synchronization problem or a corrupt
OST file. You could try renaming the OST file with a .OLD extension.
(This is to preserve the info, just in case) This needs to be done while
Outlook is closed. Then when you open Outlook it will rebuild the
OST file fresh. Depending on the size of the mailbox, it could take
a bit of time for Outlook to build a new one.

1.. Quit Outlook.
2.. Search the Hard drive (F3) to locate the *.ost file.
(Be sure to check in HIDDEN files on W2K or WXP.)
3.. Delete all that are found from the FIND window.
4.. Open Outlook.

When you restart Outlook, and use a form, the forms cache
is re-created.

Lastly, This usually screams "Corrupted Recurring Meeting".

Here's what I used to do, there is probably something easier
out there but I haven't needed it for a while.

To detect the offending item:

1) Open the mailbox in Outlook
2) Create a New folder (Calendar Test)
3) Do an advanced find on the old calendar and sort events by recurrence.

- Press F3
- Change the Look For: text box to Appointments and Meetings
- Click on the Advanced tab
- Click Field
- Select All Appointment fields
- Select Recurring
- Condition: equals
- Value: Yes
- Click the Add to List button
- Click Find Now

Drop and drag from advanced find listed events one at a time to the new
calendar, when you get to the corrupt item it will give you an error
message. (delete this item)

Move all your calendar items from Calendar Test folder back to original
calendar (these are previously dragged over items).

Nikki

"Ampy" wrote in message
...
I'm having the exact same problem with Outlook 2007. After reading this
thread, I run cleanviews, and it worked.
However, the problem keeps occurring after moving around a bit in the
calendar. Running cleanviews always work to fix the problem, but it's not a
good solution doing this several times a day.

Is there a way to find out what causes the crash?


"Diane Poremsky" wrote:

http://www.outlook-tips.net/beginner/switches.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"toothy" wrote in message
...
wjere is cleanviews switch

"Kyryl" wrote:

I have been battling this for 4 weeks.

Outlook crashes every single time I attempt to open calendar view. I
am
using echange server account from work on both desktop and laptop.
Both
started crashing after a series of specific actions on my part. One
day
I
decided to make my life easier, with help of my new Outlook 2007. On my
desktop I have generated several new appointments, marked them with
multiple
categories. Marked some of those private, and generated a new view,
where
private appointments are not shown. That is where the fun stopped.
My
laptop (recall that I was working on desktop) had outlook running as
well. I
have clicked on clanedar, and it crashed. When I exited desktop's
calendar
and attmpted to re-enter again, outlook crashed. It continues to crash
every
time on both machines. What gives?

Possible causes:
Private appointments?
multiple categories per appointment?
customized view?

The first two items would be stored on the server, which would explain
why
laptop started crashing as well.

I have removed "private" using active sync and my mobile. Now working
through removing multiple categories as well.

Clearly this is a bug. Any ideas?

I have: repaired office, created a new profile, same results.



  #13  
Old September 28th 09, 10:07 AM posted to microsoft.public.outlook.calendaring
televisi
external usenet poster
 
Posts: 6
Default Outlook 2007 crashes on "Calendar click"

Hi Nikki,
I tried all of your suggestion including creating new 'temporary' calendar,
seems this not working.

Once I create new calendar, and try to open that new one, outlook just
crashed

I have upgraded to Office 2007 SP2, remove the frm files, although no OST
files found in the system...

My client outlook is normal non-exchange outlook

"Nikki Peterson" wrote:

Lastly, This usually screams "Corrupted Recurring Meeting".

Here's what I used to do, there is probably something easier
out there but I haven't needed it for a while.

To detect the offending item:

1) Open the mailbox in Outlook
2) Create a New folder (Calendar Test)
3) Do an advanced find on the old calendar and sort events by recurrence.

- Press F3
- Change the Look For: text box to Appointments and Meetings
- Click on the Advanced tab
- Click Field
- Select All Appointment fields
- Select Recurring
- Condition: equals
- Value: Yes
- Click the Add to List button
- Click Find Now

Drop and drag from advanced find listed events one at a time to the new
calendar, when you get to the corrupt item it will give you an error
message. (delete this item)

Move all your calendar items from Calendar Test folder back to original
calendar (these are previously dragged over items).

Nikki

"Ampy" wrote in message
...
I'm having the exact same problem with Outlook 2007. After reading this
thread, I run cleanviews, and it worked.
However, the problem keeps occurring after moving around a bit in the
calendar. Running cleanviews always work to fix the problem, but it's not a
good solution doing this several times a day.

Is there a way to find out what causes the crash?


"Diane Poremsky" wrote:

http://www.outlook-tips.net/beginner/switches.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"toothy" wrote in message
...
wjere is cleanviews switch

"Kyryl" wrote:

I have been battling this for 4 weeks.

Outlook crashes every single time I attempt to open calendar view. I
am
using echange server account from work on both desktop and laptop.
Both
started crashing after a series of specific actions on my part. One
day
I
decided to make my life easier, with help of my new Outlook 2007. On my
desktop I have generated several new appointments, marked them with
multiple
categories. Marked some of those private, and generated a new view,
where
private appointments are not shown. That is where the fun stopped.
My
laptop (recall that I was working on desktop) had outlook running as
well. I
have clicked on clanedar, and it crashed. When I exited desktop's
calendar
and attmpted to re-enter again, outlook crashed. It continues to crash
every
time on both machines. What gives?

Possible causes:
Private appointments?
multiple categories per appointment?
customized view?

The first two items would be stored on the server, which would explain
why
laptop started crashing as well.

I have removed "private" using active sync and my mobile. Now working
through removing multiple categories as well.

Clearly this is a bug. Any ideas?

I have: repaired office, created a new profile, same results.




  #14  
Old September 28th 09, 03:05 PM posted to microsoft.public.outlook.calendaring
Diane Poremsky [MVP]
external usenet poster
 
Posts: 12,991
Default Outlook 2007 crashes on "Calendar click"

is there anything in the new calendar?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Do you keep Outlook open 24/7? Vote in our poll:
http://forums.slipstick.com/showthread.php?t=22205

"televisi" wrote in message
...
Hi Nikki,
I tried all of your suggestion including creating new 'temporary'
calendar,
seems this not working.

Once I create new calendar, and try to open that new one, outlook just
crashed

I have upgraded to Office 2007 SP2, remove the frm files, although no OST
files found in the system...

My client outlook is normal non-exchange outlook

"Nikki Peterson" wrote:

Lastly, This usually screams "Corrupted Recurring Meeting".

Here's what I used to do, there is probably something easier
out there but I haven't needed it for a while.

To detect the offending item:

1) Open the mailbox in Outlook
2) Create a New folder (Calendar Test)
3) Do an advanced find on the old calendar and sort events by recurrence.

- Press F3
- Change the Look For: text box to Appointments and Meetings
- Click on the Advanced tab
- Click Field
- Select All Appointment fields
- Select Recurring
- Condition: equals
- Value: Yes
- Click the Add to List button
- Click Find Now

Drop and drag from advanced find listed events one at a time to the new
calendar, when you get to the corrupt item it will give you an error
message. (delete this item)

Move all your calendar items from Calendar Test folder back to original
calendar (these are previously dragged over items).

Nikki

"Ampy" wrote in message
...
I'm having the exact same problem with Outlook 2007. After reading this
thread, I run cleanviews, and it worked.
However, the problem keeps occurring after moving around a bit in the
calendar. Running cleanviews always work to fix the problem, but it's not
a
good solution doing this several times a day.

Is there a way to find out what causes the crash?


"Diane Poremsky" wrote:

http://www.outlook-tips.net/beginner/switches.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"toothy" wrote in message
...
wjere is cleanviews switch

"Kyryl" wrote:

I have been battling this for 4 weeks.

Outlook crashes every single time I attempt to open calendar view.
I
am
using echange server account from work on both desktop and laptop.
Both
started crashing after a series of specific actions on my part. One
day
I
decided to make my life easier, with help of my new Outlook 2007. On
my
desktop I have generated several new appointments, marked them with
multiple
categories. Marked some of those private, and generated a new view,
where
private appointments are not shown. That is where the fun stopped.
My
laptop (recall that I was working on desktop) had outlook running as
well. I
have clicked on clanedar, and it crashed. When I exited desktop's
calendar
and attmpted to re-enter again, outlook crashed. It continues to
crash
every
time on both machines. What gives?

Possible causes:
Private appointments?
multiple categories per appointment?
customized view?

The first two items would be stored on the server, which would
explain
why
laptop started crashing as well.

I have removed "private" using active sync and my mobile. Now
working
through removing multiple categories as well.

Clearly this is a bug. Any ideas?

I have: repaired office, created a new profile, same results.



  #15  
Old September 28th 09, 10:40 PM posted to microsoft.public.outlook.calendaring
televisi
external usenet poster
 
Posts: 6
Default Outlook 2007 crashes on "Calendar click"

No, nothing inside the new 'temp' calendar.
Basically I tried to brand new empty calendar, and about to try the "search
reccurring event from the old calendar" but when I click on the new calendar,
Outlook crash already...

Also, how do you search for "reccuring events" from old calendar without
opening it? as the search button located in mail won't search from calendar,
is there any shortcut for it? (ie: F3)?

Thanks

"Diane Poremsky [MVP]" wrote:

is there anything in the new calendar?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com


  #16  
Old September 28th 09, 10:59 PM posted to microsoft.public.outlook.calendaring
televisi
external usenet poster
 
Posts: 6
Default Outlook 2007 crashes on "Calendar click"

Hi Diane,
No, nothing new in the new calendar. I create new temporary calendar, hoping
that I can search recurring events from old calendar and move it to the new
one, and hoping I can find the 'defective' recurring events.

Also, how do you search for recurring events from calendar, if the fact once
you click any of the calendars, outlook crash already? Is there any way that
I can do "Search" from MAIL but selecting from CALENDAR folder? (perhaps a
shortcut like CTRL+F or F3?)

because I can't do search from MAIL and search for CALENDAR events

Thanks heaps

"Diane Poremsky [MVP]" wrote:

is there anything in the new calendar?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com


 




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