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This pertains to Outlook 2003 SP2 - Outlook also has been de-installed and
re-installed. Issue is not when one clicks the Address Book button in the toolbar, but when one clicks either the TO: button on the new mail message or the ADD OTHERS: button on a new meeting request, Outlook locks. Usually the AB pops up and you select a address from the listings. The question is: how can I find/move/make appear the AB so that it can be used?? There isn't a control-menu on the upper left of the box and only a X on the upper right. any thoughts? |
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Austin wrote:
This pertains to Outlook 2003 SP2 - Outlook also has been de-installed and re-installed. Issue is not when one clicks the Address Book button in the toolbar, but when one clicks either the TO: button on the new mail message or the ADD OTHERS: button on a new meeting request, Outlook locks. Usually the AB pops up and you select a address from the listings. If this were happening to me, I'd remove the Outlook Address Book service from the mail profile (ToolsE-mail AccountsView or display existing directories or address booksNext, select Outlook Address Book, click Remove), stop and restart Outlook, and add it back in again. -- Brian Tillman |
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I just about to do this when it turns out (the user neglecting to tell me)
that the laptop is using the extended display (using external monitors -two that is) and when they switched the display back to laptop, whoop, there it is!! the address book. amazing. I told him to get an update for the video driver. thx for the suggestion. I will use it when I need to. "Brian Tillman" wrote: Austin wrote: This pertains to Outlook 2003 SP2 - Outlook also has been de-installed and re-installed. Issue is not when one clicks the Address Book button in the toolbar, but when one clicks either the TO: button on the new mail message or the ADD OTHERS: button on a new meeting request, Outlook locks. Usually the AB pops up and you select a address from the listings. If this were happening to me, I'd remove the Outlook Address Book service from the mail profile (ToolsE-mail AccountsView or display existing directories or address booksNext, select Outlook Address Book, click Remove), stop and restart Outlook, and add it back in again. -- Brian Tillman |
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