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#1
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All of a sudden I am unable to add an appointment. It will simply not open up
and I cannot access any existing appointments |
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#2
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First thing I would try is to clean up the forms cache.
To do so, follow these steps: 1. On the Tools menu, click Options. 2. Click the Other tab, and then click Advanced Options. 3. Click Custom Forms. 4. Click Manage Forms. 5. Click Clear Cache. 6. Close all open windows, and then restart Outlook 2003. If the above does not work, try the following. Deleting the Forms Cache File: The Frmcache.dat file is the primary file to delete. The Frmcache.dat file serves as an index of the individual forms that have been cached on the computer. Use the following steps to manually delete the Frmcache.dat file. In addition, these steps delete all of the cached forms on your computer, which are stored in subfolders of the Forms folder. 1.. Quit Outlook. 2.. Search the Hard drive (F3) to locate the Frmcache.dat file. (Be sure to check in HIDDEN files on W2K or WXP.) 3.. Delete all that are found from the FIND window. 4.. Open Outlook. When you restart Outlook, and use a form, the forms cache is re-created. Nikki Peterson "Tom" wrote in message ... All of a sudden I am unable to add an appointment. It will simply not open up and I cannot access any existing appointments |
#3
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Any new updates to this response. I just began having same problem. The
solution in this string didn't help. "Nikki Peterson [MVP - Outlook]" wrote: First thing I would try is to clean up the forms cache. To do so, follow these steps: 1. On the Tools menu, click Options. 2. Click the Other tab, and then click Advanced Options. 3. Click Custom Forms. 4. Click Manage Forms. 5. Click Clear Cache. 6. Close all open windows, and then restart Outlook 2003. If the above does not work, try the following. Deleting the Forms Cache File: The Frmcache.dat file is the primary file to delete. The Frmcache.dat file serves as an index of the individual forms that have been cached on the computer. Use the following steps to manually delete the Frmcache.dat file. In addition, these steps delete all of the cached forms on your computer, which are stored in subfolders of the Forms folder. 1.. Quit Outlook. 2.. Search the Hard drive (F3) to locate the Frmcache.dat file. (Be sure to check in HIDDEN files on W2K or WXP.) 3.. Delete all that are found from the FIND window. 4.. Open Outlook. When you restart Outlook, and use a form, the forms cache is re-created. Nikki Peterson "Tom" wrote in message ... All of a sudden I am unable to add an appointment. It will simply not open up and I cannot access any existing appointments |
#5
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yes
"Diane Poremsky [MVP]" wrote: is this sp3? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "bk" wrote in message ... Any new updates to this response. I just began having same problem. The solution in this string didn't help. "Nikki Peterson [MVP - Outlook]" wrote: First thing I would try is to clean up the forms cache. To do so, follow these steps: 1. On the Tools menu, click Options. 2. Click the Other tab, and then click Advanced Options. 3. Click Custom Forms. 4. Click Manage Forms. 5. Click Clear Cache. 6. Close all open windows, and then restart Outlook 2003. If the above does not work, try the following. Deleting the Forms Cache File: The Frmcache.dat file is the primary file to delete. The Frmcache.dat file serves as an index of the individual forms that have been cached on the computer. Use the following steps to manually delete the Frmcache.dat file. In addition, these steps delete all of the cached forms on your computer, which are stored in subfolders of the Forms folder. 1.. Quit Outlook. 2.. Search the Hard drive (F3) to locate the Frmcache.dat file. (Be sure to check in HIDDEN files on W2K or WXP.) 3.. Delete all that are found from the FIND window. 4.. Open Outlook. When you restart Outlook, and use a form, the forms cache is re-created. Nikki Peterson "Tom" wrote in message ... All of a sudden I am unable to add an appointment. It will simply not open up and I cannot access any existing appointments |
#6
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are you using a custom form?
-- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "bk" wrote in message ... yes "Diane Poremsky [MVP]" wrote: is this sp3? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "bk" wrote in message ... Any new updates to this response. I just began having same problem. The solution in this string didn't help. "Nikki Peterson [MVP - Outlook]" wrote: First thing I would try is to clean up the forms cache. To do so, follow these steps: 1. On the Tools menu, click Options. 2. Click the Other tab, and then click Advanced Options. 3. Click Custom Forms. 4. Click Manage Forms. 5. Click Clear Cache. 6. Close all open windows, and then restart Outlook 2003. If the above does not work, try the following. Deleting the Forms Cache File: The Frmcache.dat file is the primary file to delete. The Frmcache.dat file serves as an index of the individual forms that have been cached on the computer. Use the following steps to manually delete the Frmcache.dat file. In addition, these steps delete all of the cached forms on your computer, which are stored in subfolders of the Forms folder. 1.. Quit Outlook. 2.. Search the Hard drive (F3) to locate the Frmcache.dat file. (Be sure to check in HIDDEN files on W2K or WXP.) 3.. Delete all that are found from the FIND window. 4.. Open Outlook. When you restart Outlook, and use a form, the forms cache is re-created. Nikki Peterson "Tom" wrote in message ... All of a sudden I am unable to add an appointment. It will simply not open up and I cannot access any existing appointments |
#7
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Not that I know of
"Diane Poremsky" wrote: are you using a custom form? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "bk" wrote in message ... yes "Diane Poremsky [MVP]" wrote: is this sp3? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "bk" wrote in message ... Any new updates to this response. I just began having same problem. The solution in this string didn't help. "Nikki Peterson [MVP - Outlook]" wrote: First thing I would try is to clean up the forms cache. To do so, follow these steps: 1. On the Tools menu, click Options. 2. Click the Other tab, and then click Advanced Options. 3. Click Custom Forms. 4. Click Manage Forms. 5. Click Clear Cache. 6. Close all open windows, and then restart Outlook 2003. If the above does not work, try the following. Deleting the Forms Cache File: The Frmcache.dat file is the primary file to delete. The Frmcache.dat file serves as an index of the individual forms that have been cached on the computer. Use the following steps to manually delete the Frmcache.dat file. In addition, these steps delete all of the cached forms on your computer, which are stored in subfolders of the Forms folder. 1.. Quit Outlook. 2.. Search the Hard drive (F3) to locate the Frmcache.dat file. (Be sure to check in HIDDEN files on W2K or WXP.) 3.. Delete all that are found from the FIND window. 4.. Open Outlook. When you restart Outlook, and use a form, the forms cache is re-created. Nikki Peterson "Tom" wrote in message ... All of a sudden I am unable to add an appointment. It will simply not open up and I cannot access any existing appointments |
#8
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I assume you've rebooted the computer - if not, try it. There seems to be a
problem (ok, several) with SP3 and also with a recent update. Rebooting appears to fix the issue with the update and it may fix the problem with SP3. If not, it needs escalated to Microsoft support by the administrator as I don't know that anyone has a solution yet. Some of the problems are the result of various security features added to sp3 - most are documented and there are reg keys to undo them (see http://www.slipstick.com/outlook/ol2003/ol2003sp3.htm for links to the kb articles). One does involve custom forms but the symptoms don't seem right... and since you don't think you are using custom forms, its probably not the cause. Changes to custom properties in Outlook http://support.microsoft.com/kb/907985 -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "bk" wrote in message ... Not that I know of "Diane Poremsky" wrote: are you using a custom form? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "bk" wrote in message ... yes "Diane Poremsky [MVP]" wrote: is this sp3? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "bk" wrote in message ... Any new updates to this response. I just began having same problem. The solution in this string didn't help. "Nikki Peterson [MVP - Outlook]" wrote: First thing I would try is to clean up the forms cache. To do so, follow these steps: 1. On the Tools menu, click Options. 2. Click the Other tab, and then click Advanced Options. 3. Click Custom Forms. 4. Click Manage Forms. 5. Click Clear Cache. 6. Close all open windows, and then restart Outlook 2003. If the above does not work, try the following. Deleting the Forms Cache File: The Frmcache.dat file is the primary file to delete. The Frmcache.dat file serves as an index of the individual forms that have been cached on the computer. Use the following steps to manually delete the Frmcache.dat file. In addition, these steps delete all of the cached forms on your computer, which are stored in subfolders of the Forms folder. 1.. Quit Outlook. 2.. Search the Hard drive (F3) to locate the Frmcache.dat file. (Be sure to check in HIDDEN files on W2K or WXP.) 3.. Delete all that are found from the FIND window. 4.. Open Outlook. When you restart Outlook, and use a form, the forms cache is re-created. Nikki Peterson "Tom" wrote in message ... All of a sudden I am unable to add an appointment. It will simply not open up and I cannot access any existing appointments |
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