can't open email attachment
 

there is this user who can't open an email attachment within the email. we
tried to double-click on it...nothing happens. we then right click and save
it to desktop and open it up from there and nothing happen. but we have no
other problem opening word, excel, powerpoint etc. attachment file.

so any1 know how to fix this problem? thx in advance.

can't open email attachment
 

Is it a valid attachment, meaning with a file extension. Try cleaning all
temp files off pc.

"vincentnyc" wrote:

there is this user who can't open an email attachment within the email. we
tried to double-click on it...nothing happens. we then right click and save
it to desktop and open it up from there and nothing happen. but we have no
other problem opening word, excel, powerpoint etc. attachment file.

so any1 know how to fix this problem? thx in advance.

can't open email attachment
 

using google desktop search?
http://www.slipstick.com/problems/openmsg.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


"vincentnyc" wrote in message
...
there is this user who can't open an email attachment within the email.
we
tried to double-click on it...nothing happens. we then right click and
save
it to desktop and open it up from there and nothing happen. but we have
no
other problem opening word, excel, powerpoint etc. attachment file.

so any1 know how to fix this problem? thx in advance.