Microsoft Outlook email - Messages will not leave outbox

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently.

If that doesn't fix it, do this for the Outbox, and if still no joy, repeat
for Sent Items after you move any messages you wish to save.

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: FileWork Offline (or double click Working Online in the Status
Bar). File | Folder | Compact all folders. Don't touch anything until the
compacting is completed.

If it is still not fixed, dump Norton.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Steve S" wrote in message
...
I just updated to new computer. I used the transfer wizard in XP to move
all
my settings over to the new computer ( Both run XP PRO). Now when I try
to
send an email the message stays in the outbox i get an error message that
says "warning" but no error message in box. I found out the the message
is
sent as I sent one to myself. The problem is the message keeps sending
every
time I check my emails. I do have Norton internet securty 2006
installed.
Any Ideas what the problem is and how to fix it?

Thanks