I have a friend who has the following problem
Uses\XP with Wanadoo broddband.
Connects to the Internet ok with Internet Explorer.
I visited him to check his settings on Outlook Express and all appeared OK.
A fault report appears each time which says that the password is incorrect
Knowing windows messages I know they do not necessarily reflect the actual
fault.
I have deleted the password each time and put in the correct one but I am
wondering if the password is protected from change and perhaps requires
another method of changing this
Any ideas please ?
Blair

The Invalid password error message can mean that any of the following
are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address , others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this
- The mail server is having temporary problems
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values seem
correct, retype them and click APPLY. In the event that the account
settings are corrupted in the registry, it might be necessary to delete
the mail account, restart OE and then set up the account again. In some
cases it might be necessary to set up a new identity in OE and create
the mail account there.

Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Your Password Is Not Retained in Windows 2000 or XP
http://support.microsoft.com/?kbid=264672


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Blair" wrote in message
...
I have a friend who has the following problem
Uses\XP with Wanadoo broddband.
Connects to the Internet ok with Internet Explorer.
I visited him to check his settings on Outlook Express and all
appeared OK.
A fault report appears each time which says that the password is
incorrect
Knowing windows messages I know they do not necessarily reflect the
actual
fault.
I have deleted the password each time and put in the correct one but I
am
wondering if the password is protected from change and perhaps
requires
another method of changing this
Any ideas please ?
Blair

Thank you for your help. On my next visit to my friend I will check as you
indicated. Will let you know how I got on.
Blair

"Michael Santovec" wrote in message
...
The Invalid password error message can mean that any of the following
are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address , others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this
- The mail server is having temporary problems
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values seem
correct, retype them and click APPLY. In the event that the account
settings are corrupted in the registry, it might be necessary to delete
the mail account, restart OE and then set up the account again. In some
cases it might be necessary to set up a new identity in OE and create
the mail account there.

Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Your Password Is Not Retained in Windows 2000 or XP
http://support.microsoft.com/?kbid=264672


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Blair" wrote in message
...
I have a friend who has the following problem
Uses\XP with Wanadoo broddband.
Connects to the Internet ok with Internet Explorer.
I visited him to check his settings on Outlook Express and all
appeared OK.
A fault report appears each time which says that the password is
incorrect
Knowing windows messages I know they do not necessarily reflect the
actual
fault.
I have deleted the password each time and put in the correct one but I
am
wondering if the password is protected from change and perhaps
requires
another method of changing this
Any ideas please ?
Blair

Fixed the problem. He had added @fs to the end of his address
Blair

"Blair" wrote in message
...
Thank you for your help. On my next visit to my friend I will check as you
indicated. Will let you know how I got on.
Blair

"Michael Santovec" wrote in message
...
The Invalid password error message can mean that any of the following
are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address , others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this
- The mail server is having temporary problems
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values seem
correct, retype them and click APPLY. In the event that the account
settings are corrupted in the registry, it might be necessary to delete
the mail account, restart OE and then set up the account again. In some
cases it might be necessary to set up a new identity in OE and create
the mail account there.

Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Your Password Is Not Retained in Windows 2000 or XP
http://support.microsoft.com/?kbid=264672


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Blair" wrote in message
...
I have a friend who has the following problem
Uses\XP with Wanadoo broddband.
Connects to the Internet ok with Internet Explorer.
I visited him to check his settings on Outlook Express and all
appeared OK.
A fault report appears each time which says that the password is
incorrect
Knowing windows messages I know they do not necessarily reflect the
actual
fault.
I have deleted the password each time and put in the correct one but I
am
wondering if the password is protected from change and perhaps
requires
another method of changing this
Any ideas please ?
Blair