I have OE set to check for new messages every 30 minutes. When It starts to
check for new messages it just shows "connecting" but does not respond. I
close it out and it sends the usual error report. The only way I have to get
around this is to disable the check for messages option. I would like to be
able to use the automatic function for checking mail. Can anyone help me in
this matter?

Are you running an antivirus/antispam program that is checking your incoming
mail? If so, try disabling email scanning and the problem should go away.
If that's not the case, then more details would be helpful, such as
operating system in use, version as shown in the Help/About menu of Outlook
Express and the "complete and exact" text of any error message you may be
getting.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for
support calls that are associated with security updates



"H & G" wrote in message
...
I have OE set to check for new messages every 30 minutes. When It starts to
check for new messages it just shows "connecting" but does not respond. I
close it out and it sends the usual error report. The only way I have to
get
around this is to disable the check for messages option. I would like to
be
able to use the automatic function for checking mail. Can anyone help me
in
this matter?

Sorry about the lack of information. I have Windows xp sp2 OE 6. I disabled
my antivirus and that took care of the problem. Thanks so much!!!
"Jim Pickering" wrote in message
...
Are you running an antivirus/antispam program that is checking your incoming
mail? If so, try disabling email scanning and the problem should go away.
If that's not the case, then more details would be helpful, such as
operating system in use, version as shown in the Help/About menu of Outlook
Express and the "complete and exact" text of any error message you may be
getting.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for
support calls that are associated with security updates



"H & G" wrote in message
...
I have OE set to check for new messages every 30 minutes. When It starts to
check for new messages it just shows "connecting" but does not respond. I
close it out and it sends the usual error report. The only way I have to
get
around this is to disable the check for messages option. I would like to
be
able to use the automatic function for checking mail. Can anyone help me
in
this matter?

Glad to help and thanks for the feedback.
--
Jim Pickering, MVP, Outlook Express


"H & G" wrote in message
...
Sorry about the lack of information. I have Windows xp sp2 OE 6. I
disabled
my antivirus and that took care of the problem. Thanks so much!!!
"Jim Pickering" wrote in message
...
Are you running an antivirus/antispam program that is checking your
incoming
mail? If so, try disabling email scanning and the problem should go away.
If that's not the case, then more details would be helpful, such as
operating system in use, version as shown in the Help/About menu of
Outlook
Express and the "complete and exact" text of any error message you may be
getting.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge
for
support calls that are associated with security updates



"H & G" wrote in message
...
I have OE set to check for new messages every 30 minutes. When It starts
to
check for new messages it just shows "connecting" but does not respond. I
close it out and it sends the usual error report. The only way I have to
get
around this is to disable the check for messages option. I would like to
be
able to use the automatic function for checking mail. Can anyone help me
in
this matter?

"H & G" wrote in message

Sorry about the lack of information. I have Windows xp sp2 OE 6. I
disabled my antivirus and that took care of the problem. Thanks so
much!!!

Don't disable the anti-virus itself; disable email scanning in the
anti-virus.

--
Frank Saunders, MS-MVP OE/WM
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/