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-   -   Can't export (http://www.outlookbanter.com/outlook-express/13181-cant-export.html)

grinder April 28th 06 06:38 PM

Can't export
 
First, my computer conducted an "automatic update" last week with the result
I lost a complete folder of saved messages and my address book.

Luckily I backed up my address book (2173 entries) and only lost about 3
days worth of work.

Now for the "new" problems:

Before the update I had two address books. One was for personal contacts.
I created a "private" address book under the contacts. Problem is I cannot
create mail by selecting any of the entires in the private group. The
Private ground is a sub-group under the general Contacts heading.

Secondly, I cannot export my address book. Export under the file heading is
not highlighted.




Bruce Hagen April 28th 06 06:51 PM

Can't export
 
Numerous posters have reported missing or empty Address Books. For many,
this was caused by the update KB911567 introduced on 4/11/06. See:
http://www.oehelp.com/OETips.aspx#14
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"grinder" wrote in message
ink.net...
First, my computer conducted an "automatic update" last week with the
result I lost a complete folder of saved messages and my address book.

Luckily I backed up my address book (2173 entries) and only lost about 3
days worth of work.

Now for the "new" problems:

Before the update I had two address books. One was for personal contacts.
I created a "private" address book under the contacts. Problem is I
cannot create mail by selecting any of the entires in the private group.
The Private ground is a sub-group under the general Contacts heading.

Secondly, I cannot export my address book. Export under the file heading
is not highlighted.





Weasel April 29th 06 07:24 AM

Can't export
 
Possibly the address book and message folders/files are read only??
BTC

"grinder" wrote in message
ink.net...
First, my computer conducted an "automatic update" last week with the

result
I lost a complete folder of saved messages and my address book.

Luckily I backed up my address book (2173 entries) and only lost about 3
days worth of work.

Now for the "new" problems:

Before the update I had two address books. One was for personal contacts.
I created a "private" address book under the contacts. Problem is I

cannot
create mail by selecting any of the entires in the private group. The
Private ground is a sub-group under the general Contacts heading.

Secondly, I cannot export my address book. Export under the file heading

is
not highlighted.







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