Messages not sent, why?
 

Hi,
I use Yahoo for most of my e-mail activities. The exception is when working
on the net I find that I want to contact a company.I click on the 'Contact
us' link and a small windown opens with the company's e-mail address already
filled in which I can use to compose my message. Finish the message and click
on 'send'.
I can see by the 'data' light on my cable modem that nothing has happened
and, by experimenting I have discovered that I need to open 'Outlook Express'
and click on 'Send and Receive All' before the message that I have created is
sent.

Secondly, I am not able to save a copy of sent items in the 'sent' folder
even though I have requested that in the options. On the Microsoft Knowledge
Base it seems to indicate that I should make O.E. the default mail handler.
I am a bit wary of this as I am not sure how it would affect my Yahoo mail
account.

Any ideas folks?? I will be most grateful for any advice.
Dave.

Messages not sent, why?
 

If you'd rather have the Contact Us links use Yahoo directly rather than
Outlook Express, then see:
How can I make Yahoo! Mail my default email application?
http://help.yahoo.com/help/us/mail/ext/ext-09.html


If you want OE to send without having to do the manual send and receive,
then set Tools, Options, Send, Send Immediately.

Being the default mail program determines which program is used to send
a new message when another program (such as IE on a contacts us link)
wants to send an e-mail. It has no affect on receiving messages.
That's determined by running any mail program and having it receive mail
regardless of whether or not it is the default.

As to the problem of OE saving sent messages, if you have more than one
identity, it might not be using the one you think. Look at File,
Identities, Manage Identities.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"David42" wrote in message
...
Hi,
I use Yahoo for most of my e-mail activities. The exception is when
working
on the net I find that I want to contact a company.I click on the
'Contact
us' link and a small windown opens with the company's e-mail address
already
filled in which I can use to compose my message. Finish the message
and click
on 'send'.
I can see by the 'data' light on my cable modem that nothing has
happened
and, by experimenting I have discovered that I need to open 'Outlook
Express'
and click on 'Send and Receive All' before the message that I have
created is
sent.

Secondly, I am not able to save a copy of sent items in the 'sent'
folder
even though I have requested that in the options. On the Microsoft
Knowledge
Base it seems to indicate that I should make O.E. the default mail
handler.
I am a bit wary of this as I am not sure how it would affect my Yahoo
mail
account.

Any ideas folks?? I will be most grateful for any advice.
Dave.

Messages not sent, why?
 

Hi Mike,
That was a real eye opener, thanks very much. The only element that isn't
sorted is the 'send immediately'. That was already set. But I will wait and
see how things shake down as this was a pretty major change on my e-mail
set-up.
Thanks again,
Dave.



"Michael Santovec" wrote:

If you'd rather have the Contact Us links use Yahoo directly rather than
Outlook Express, then see:
How can I make Yahoo! Mail my default email application?
http://help.yahoo.com/help/us/mail/ext/ext-09.html


If you want OE to send without having to do the manual send and receive,
then set Tools, Options, Send, Send Immediately.

Being the default mail program determines which program is used to send
a new message when another program (such as IE on a contacts us link)
wants to send an e-mail. It has no affect on receiving messages.
That's determined by running any mail program and having it receive mail
regardless of whether or not it is the default.

As to the problem of OE saving sent messages, if you have more than one
identity, it might not be using the one you think. Look at File,
Identities, Manage Identities.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"David42" wrote in message
...
Hi,
I use Yahoo for most of my e-mail activities. The exception is when
working
on the net I find that I want to contact a company.I click on the
'Contact
us' link and a small windown opens with the company's e-mail address
already
filled in which I can use to compose my message. Finish the message
and click
on 'send'.
I can see by the 'data' light on my cable modem that nothing has
happened
and, by experimenting I have discovered that I need to open 'Outlook
Express'
and click on 'Send and Receive All' before the message that I have
created is
sent.

Secondly, I am not able to save a copy of sent items in the 'sent'
folder
even though I have requested that in the options. On the Microsoft
Knowledge
Base it seems to indicate that I should make O.E. the default mail
handler.
I am a bit wary of this as I am not sure how it would affect my Yahoo
mail
account.

Any ideas folks?? I will be most grateful for any advice.
Dave.

Messages not sent, why?
 

Had more time to look at this lot now.
Although I made Yahoo the default mail application when I clicked on a
'contact us' link it did not throw up a Yahoo mail compose window. In fact it
was the same as before. (I did check in OE that Yahoo was shown as the
default mail application.)
I mentioned that 'send immediately' was already ticked in OE options. It
doesn't seem that there is much that I can do about that.
The only difference that I can see is that my selected newsgroups have all
been wiped out!!!
Dave




"Michael Santovec" wrote:

If you'd rather have the Contact Us links use Yahoo directly rather than
Outlook Express, then see:
How can I make Yahoo! Mail my default email application?
http://help.yahoo.com/help/us/mail/ext/ext-09.html


If you want OE to send without having to do the manual send and receive,
then set Tools, Options, Send, Send Immediately.

Being the default mail program determines which program is used to send
a new message when another program (such as IE on a contacts us link)
wants to send an e-mail. It has no affect on receiving messages.
That's determined by running any mail program and having it receive mail
regardless of whether or not it is the default.

As to the problem of OE saving sent messages, if you have more than one
identity, it might not be using the one you think. Look at File,
Identities, Manage Identities.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"David42" wrote in message
...
Hi,
I use Yahoo for most of my e-mail activities. The exception is when
working
on the net I find that I want to contact a company.I click on the
'Contact
us' link and a small windown opens with the company's e-mail address
already
filled in which I can use to compose my message. Finish the message
and click
on 'send'.
I can see by the 'data' light on my cable modem that nothing has
happened
and, by experimenting I have discovered that I need to open 'Outlook
Express'
and click on 'Send and Receive All' before the message that I have
created is
sent.

Secondly, I am not able to save a copy of sent items in the 'sent'
folder
even though I have requested that in the options. On the Microsoft
Knowledge
Base it seems to indicate that I should make O.E. the default mail
handler.
I am a bit wary of this as I am not sure how it would affect my Yahoo
mail
account.

Any ideas folks?? I will be most grateful for any advice.
Dave.

Messages not sent, why?
 

i have the same problem toooooooo
"David42" wrote in message
...
Hi,
I use Yahoo for most of my e-mail activities. The exception is when
working
on the net I find that I want to contact a company.I click on the 'Contact
us' link and a small windown opens with the company's e-mail address
already
filled in which I can use to compose my message. Finish the message and
click
on 'send'.
I can see by the 'data' light on my cable modem that nothing has happened
and, by experimenting I have discovered that I need to open 'Outlook
Express'
and click on 'Send and Receive All' before the message that I have created
is
sent.

Secondly, I am not able to save a copy of sent items in the 'sent' folder
even though I have requested that in the options. On the Microsoft
Knowledge
Base it seems to indicate that I should make O.E. the default mail
handler.
I am a bit wary of this as I am not sure how it would affect my Yahoo mail
account.

Any ideas folks?? I will be most grateful for any advice.
Dave.

Messages not sent, why?
 

You might want to contact Yahoo about that program. According to the
help, it's supported to work for
- Windows 95/98/ME/NT/2000/XP
- Internet Explorer 4.0 or higher
Perhaps something on your system prevented it from running after
download.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"David42" wrote in message
...
Had more time to look at this lot now.
Although I made Yahoo the default mail application when I clicked on a
'contact us' link it did not throw up a Yahoo mail compose window. In
fact it
was the same as before. (I did check in OE that Yahoo was shown as the
default mail application.)
I mentioned that 'send immediately' was already ticked in OE options.
It
doesn't seem that there is much that I can do about that.
The only difference that I can see is that my selected newsgroups have
all
been wiped out!!!
Dave




"Michael Santovec" wrote:

If you'd rather have the Contact Us links use Yahoo directly rather
than
Outlook Express, then see:
How can I make Yahoo! Mail my default email application?
http://help.yahoo.com/help/us/mail/ext/ext-09.html


If you want OE to send without having to do the manual send and
receive,
then set Tools, Options, Send, Send Immediately.

Being the default mail program determines which program is used to
send
a new message when another program (such as IE on a contacts us link)
wants to send an e-mail. It has no affect on receiving messages.
That's determined by running any mail program and having it receive
mail
regardless of whether or not it is the default.

As to the problem of OE saving sent messages, if you have more than
one
identity, it might not be using the one you think. Look at File,
Identities, Manage Identities.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"David42" wrote in message
...
Hi,
I use Yahoo for most of my e-mail activities. The exception is when
working
on the net I find that I want to contact a company.I click on the
'Contact
us' link and a small windown opens with the company's e-mail
address
already
filled in which I can use to compose my message. Finish the message
and click
on 'send'.
I can see by the 'data' light on my cable modem that nothing has
happened
and, by experimenting I have discovered that I need to open
'Outlook
Express'
and click on 'Send and Receive All' before the message that I have
created is
sent.

Secondly, I am not able to save a copy of sent items in the 'sent'
folder
even though I have requested that in the options. On the Microsoft
Knowledge
Base it seems to indicate that I should make O.E. the default mail
handler.
I am a bit wary of this as I am not sure how it would affect my
Yahoo
mail
account.

Any ideas folks?? I will be most grateful for any advice.
Dave.

Messages not sent, why?
 

what I said earlier. I have noticed that under 'options' there is the
following:-

Under 'Send' you can tick 'Send Immediately'.

Under 'general' you can tick 'Send and receive messages at Start-up'.

Is it possible that these are contradictory or, at best. confusing?

Anyway, I have removed the tick from 'Send and receive messages at Start-up'.

Will see if it resolves that part of my problem, the first attempt was an
e-mail to me on Yahoo and that got through very quickly.

Ideas gents?

David

"franckel suffrard" wrote:

i have the same problem toooooooo
"David42" wrote in message
...
Hi,
I use Yahoo for most of my e-mail activities. The exception is when
working
on the net I find that I want to contact a company.I click on the 'Contact
us' link and a small windown opens with the company's e-mail address
already
filled in which I can use to compose my message. Finish the message and
click
on 'send'.
I can see by the 'data' light on my cable modem that nothing has happened
and, by experimenting I have discovered that I need to open 'Outlook
Express'
and click on 'Send and Receive All' before the message that I have created
is
sent.

Secondly, I am not able to save a copy of sent items in the 'sent' folder
even though I have requested that in the options. On the Microsoft
Knowledge
Base it seems to indicate that I should make O.E. the default mail
handler.
I am a bit wary of this as I am not sure how it would affect my Yahoo mail
account.

Any ideas folks?? I will be most grateful for any advice.
Dave.

Messages not sent, why?
 

Those settings aren't contradictory.

When you compose a message (e-mail or news post) and click the Send
button in the message composition window, OE puts the message in the
Outbox folder ready to send.

If you have selected the Send Immediately option, OE will attempt to
immediately send the message which may or may not work depending on
whether or not you have an open Internet connection or if you have
dial-up your OE settings say that OE may dial.

Otherwise the message will sit in the Outbox until you either do a
manual send and receive or an automated one.

There are 2 automated ones.
- Send and Receive on start up occurs when you start OE. For most
people, there wouldn't likely be anything in the Outbox at start up so
this usually is just receiving from the mail server. But if there is
anything in the Outbox, OE will try to send it.
- Check for new messages every xx minutes.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"David42" wrote in message
...
what I said earlier. I have noticed that under 'options' there is
the
following:-

Under 'Send' you can tick 'Send Immediately'.

Under 'general' you can tick 'Send and receive messages at Start-up'.

Is it possible that these are contradictory or, at best. confusing?

Anyway, I have removed the tick from 'Send and receive messages at
Start-up'.

Will see if it resolves that part of my problem, the first attempt was
an
e-mail to me on Yahoo and that got through very quickly.

Ideas gents?

David

"franckel suffrard" wrote:

i have the same problem toooooooo
"David42" wrote in message
...
Hi,
I use Yahoo for most of my e-mail activities. The exception is when
working
on the net I find that I want to contact a company.I click on the
'Contact
us' link and a small windown opens with the company's e-mail
address
already
filled in which I can use to compose my message. Finish the message
and
click
on 'send'.
I can see by the 'data' light on my cable modem that nothing has
happened
and, by experimenting I have discovered that I need to open
'Outlook
Express'
and click on 'Send and Receive All' before the message that I have
created
is
sent.

Secondly, I am not able to save a copy of sent items in the 'sent'
folder
even though I have requested that in the options. On the Microsoft
Knowledge
Base it seems to indicate that I should make O.E. the default mail
handler.
I am a bit wary of this as I am not sure how it would affect my
Yahoo mail
account.

Any ideas folks?? I will be most grateful for any advice.
Dave.

Messages not sent, why?
 

Michael,
Thanks and consider me chastened.
David

"Michael Santovec" wrote:

Those settings aren't contradictory.

When you compose a message (e-mail or news post) and click the Send
button in the message composition window, OE puts the message in the
Outbox folder ready to send.

If you have selected the Send Immediately option, OE will attempt to
immediately send the message which may or may not work depending on
whether or not you have an open Internet connection or if you have
dial-up your OE settings say that OE may dial.

Otherwise the message will sit in the Outbox until you either do a
manual send and receive or an automated one.

There are 2 automated ones.
- Send and Receive on start up occurs when you start OE. For most
people, there wouldn't likely be anything in the Outbox at start up so
this usually is just receiving from the mail server. But if there is
anything in the Outbox, OE will try to send it.
- Check for new messages every xx minutes.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"David42" wrote in message
...
what I said earlier. I have noticed that under 'options' there is
the
following:-

Under 'Send' you can tick 'Send Immediately'.

Under 'general' you can tick 'Send and receive messages at Start-up'.

Is it possible that these are contradictory or, at best. confusing?

Anyway, I have removed the tick from 'Send and receive messages at
Start-up'.

Will see if it resolves that part of my problem, the first attempt was
an
e-mail to me on Yahoo and that got through very quickly.

Ideas gents?

David

"franckel suffrard" wrote:

i have the same problem toooooooo
"David42" wrote in message
...
Hi,
I use Yahoo for most of my e-mail activities. The exception is when
working
on the net I find that I want to contact a company.I click on the
'Contact
us' link and a small windown opens with the company's e-mail
address
already
filled in which I can use to compose my message. Finish the message
and
click
on 'send'.
I can see by the 'data' light on my cable modem that nothing has
happened
and, by experimenting I have discovered that I need to open
'Outlook
Express'
and click on 'Send and Receive All' before the message that I have
created
is
sent.

Secondly, I am not able to save a copy of sent items in the 'sent'
folder
even though I have requested that in the options. On the Microsoft
Knowledge
Base it seems to indicate that I should make O.E. the default mail
handler.
I am a bit wary of this as I am not sure how it would affect my
Yahoo mail
account.

Any ideas folks?? I will be most grateful for any advice.
Dave.

Messages not sent, why?
 

I wasn't trying to "chasten" you. Just trying to explain how the
options work.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"David42" wrote in message
...
Michael,
Thanks and consider me chastened.
David

"Michael Santovec" wrote:

Those settings aren't contradictory.

When you compose a message (e-mail or news post) and click the Send
button in the message composition window, OE puts the message in the
Outbox folder ready to send.

If you have selected the Send Immediately option, OE will attempt to
immediately send the message which may or may not work depending on
whether or not you have an open Internet connection or if you have
dial-up your OE settings say that OE may dial.

Otherwise the message will sit in the Outbox until you either do a
manual send and receive or an automated one.

There are 2 automated ones.
- Send and Receive on start up occurs when you start OE. For most
people, there wouldn't likely be anything in the Outbox at start up
so
this usually is just receiving from the mail server. But if there is
anything in the Outbox, OE will try to send it.
- Check for new messages every xx minutes.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"David42" wrote in message
...
what I said earlier. I have noticed that under 'options' there
is
the
following:-

Under 'Send' you can tick 'Send Immediately'.

Under 'general' you can tick 'Send and receive messages at
Start-up'.

Is it possible that these are contradictory or, at best. confusing?

Anyway, I have removed the tick from 'Send and receive messages at
Start-up'.

Will see if it resolves that part of my problem, the first attempt
was
an
e-mail to me on Yahoo and that got through very quickly.

Ideas gents?

David

"franckel suffrard" wrote:

i have the same problem toooooooo
"David42" wrote in message
...
Hi,
I use Yahoo for most of my e-mail activities. The exception is
when
working
on the net I find that I want to contact a company.I click on
the
'Contact
us' link and a small windown opens with the company's e-mail
address
already
filled in which I can use to compose my message. Finish the
message
and
click
on 'send'.
I can see by the 'data' light on my cable modem that nothing has
happened
and, by experimenting I have discovered that I need to open
'Outlook
Express'
and click on 'Send and Receive All' before the message that I
have
created
is
sent.

Secondly, I am not able to save a copy of sent items in the
'sent'
folder
even though I have requested that in the options. On the
Microsoft
Knowledge
Base it seems to indicate that I should make O.E. the default
mail
handler.
I am a bit wary of this as I am not sure how it would affect my
Yahoo mail
account.

Any ideas folks?? I will be most grateful for any advice.
Dave.