Get blank message screen
 

When one person sends me email, there is nothing in the message screen. Only
happens from this one person. She has the same IP that I do, I get emails
from others on same IP with no trouble. She'll send an announcement out to
about 20 people, and I'm the only one that can't read the email. She has
tried to send an email to just me to see if it had something to do with
sending to multiple people at once, but to no avail. Any ideas?

Get blank message screen
 

Select one of the messages from her, then look at the Message Source
(Ctrl-F3). Do your see the message text then?

Also, look at the headers for a line that says X-Mailer: which
identifies the mail program that she is using.

By chance, is she sending with Lotus Notes and might you be using
SpamKiller? If so, the problem is that SpamKiller corrupts the MIME
headers for messages from Lotus Notes.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"RLM" wrote in message
...
When one person sends me email, there is nothing in the message
screen. Only
happens from this one person. She has the same IP that I do, I get
emails
from others on same IP with no trouble. She'll send an announcement
out to
about 20 people, and I'm the only one that can't read the email. She
has
tried to send an email to just me to see if it had something to do
with
sending to multiple people at once, but to no avail. Any ideas?

Get blank message screen
 

Thanks Michael, CTRL F3 worked. Yes she's using Lotus Notes, but I had
already disabled Spam Killer to see if that was the cause and still cannot
view without doing CTRL F3. As long as CTRL F3 works for her messages, I'm
satisfied, unless you know of another solution. One that doesn't involve
changing the registry or something equally as drastic!

"Michael Santovec" wrote:

Select one of the messages from her, then look at the Message Source
(Ctrl-F3). Do your see the message text then?

Also, look at the headers for a line that says X-Mailer: which
identifies the mail program that she is using.

By chance, is she sending with Lotus Notes and might you be using
SpamKiller? If so, the problem is that SpamKiller corrupts the MIME
headers for messages from Lotus Notes.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"RLM" wrote in message
...
When one person sends me email, there is nothing in the message
screen. Only
happens from this one person. She has the same IP that I do, I get
emails
from others on same IP with no trouble. She'll send an announcement
out to
about 20 people, and I'm the only one that can't read the email. She
has
tried to send an email to just me to see if it had something to do
with
sending to multiple people at once, but to no avail. Any ideas?

Get blank message screen
 

Are you sure SpamKiller isn't still processing the messages? If you
look towards the end of header section (before the message text starts),
SpamKiller adds some headers of its own. If they are there, then
SpamKiller is still the problem.

For information on exactly what SpamKiller is doing to the message,
see the Problems and Complications section of
Decoding Internet Attachments - A Tutorial
http://pages.prodigy.net/michael_san...de.htm#problem


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"RLM" wrote in message
...
Thanks Michael, CTRL F3 worked. Yes she's using Lotus Notes, but I had
already disabled Spam Killer to see if that was the cause and still
cannot
view without doing CTRL F3. As long as CTRL F3 works for her messages,
I'm
satisfied, unless you know of another solution. One that doesn't
involve
changing the registry or something equally as drastic!

"Michael Santovec" wrote:

Select one of the messages from her, then look at the Message Source
(Ctrl-F3). Do your see the message text then?

Also, look at the headers for a line that says X-Mailer: which
identifies the mail program that she is using.

By chance, is she sending with Lotus Notes and might you be using
SpamKiller? If so, the problem is that SpamKiller corrupts the MIME
headers for messages from Lotus Notes.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"RLM" wrote in message
...
When one person sends me email, there is nothing in the message
screen. Only
happens from this one person. She has the same IP that I do, I get
emails
from others on same IP with no trouble. She'll send an announcement
out to
about 20 people, and I'm the only one that can't read the email.
She
has
tried to send an email to just me to see if it had something to do
with
sending to multiple people at once, but to no avail. Any ideas?