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#1
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I have XP with RSP2 and am having all kinds of errors from Outlook Express. 1
error message reads "The address book failed to load. Outlook is incorrectly configured. Please reinstall" 2nd error message reads "There was an error opening this message. An error has occurred" (that happens if you try to open a message or to compose a new message. |
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#2
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Hi Art,
This problem may be caused by security update 911567. This can be checked by uninstalling the update. Microsoft KB Article http://support.microsoft.com/kb/917288/en-us Related Information http://www.oehelp.com/OETips.aspx#14 -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Art S." Art wrote in message ... I have XP with RSP2 and am having all kinds of errors from Outlook Express. 1 error message reads "The address book failed to load. Outlook is incorrectly configured. Please reinstall" 2nd error message reads "There was an error opening this message. An error has occurred" (that happens if you try to open a message or to compose a new message. |
#3
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Hello KT
I thought the update dated April 26 for KB911567 covered this problem with the address book. Or was that to correct another problem caused by the one dated 11 April. Rgds Antioch "Kuay Tim" wrote in message ... Hi Art, This problem may be caused by security update 911567. This can be checked by uninstalling the update. Microsoft KB Article http://support.microsoft.com/kb/917288/en-us Related Information http://www.oehelp.com/OETips.aspx#14 -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Art S." Art wrote in message ... I have XP with RSP2 and am having all kinds of errors from Outlook Express. 1 error message reads "The address book failed to load. Outlook is incorrectly configured. Please reinstall" 2nd error message reads "There was an error opening this message. An error has occurred" (that happens if you try to open a message or to compose a new message. |
#4
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Hi Antioch,
The only change I heard about was a warning not to uninstall the update, but others may know more and be able to definitively answer your question. -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "antioch" wrote in message ... Hello KT I thought the update dated April 26 for KB911567 covered this problem with the address book. Or was that to correct another problem caused by the one dated 11 April. Rgds Antioch "Kuay Tim" wrote in message ... Hi Art, This problem may be caused by security update 911567. This can be checked by uninstalling the update. Microsoft KB Article http://support.microsoft.com/kb/917288/en-us Related Information http://www.oehelp.com/OETips.aspx#14 -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Art S." Art wrote in message ... I have XP with RSP2 and am having all kinds of errors from Outlook Express. 1 error message reads "The address book failed to load. Outlook is incorrectly configured. Please reinstall" 2nd error message reads "There was an error opening this message. An error has occurred" (that happens if you try to open a message or to compose a new message. |
#5
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I have completely lost the 'plot' in the last three to four weeks - and it
appears I am not alone then. So which update to not uninstall is it? It would be nice if one of the really switched-on guys gave us 'hams' some sort of definitive report re those last load of crxp downloads/upgrades. But some are even scratching their heads. Rgds Antioch "Kuay Tim" wrote in message ... Hi Antioch, The only change I heard about was a warning not to uninstall the update, but others may know more and be able to definitively answer your question. -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA |
#6
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Greetings,
I've never installed 911567, I've never got far enough to get any updates. It is not listed in my progarm install or remove. I have backed up my Express folders and removed most of the messages (during the many times Outlook tried to update it had duplicated all my stored emails till I had over 10,000, now under a 1,000) and I am getting a new error message that says I don't have enough memory, I've 512 megs of memory. Where do I go from here? Being that I have SP2 do I remove that per 318378 & 875350? I am getting real gun shy of Outlook Express. Is there a CD that can be gotten from MS that has the latest vesion on IE & OE? "Kuay Tim" wrote: Hi Art, This problem may be caused by security update 911567. This can be checked by uninstalling the update. Microsoft KB Article http://support.microsoft.com/kb/917288/en-us Related Information http://www.oehelp.com/OETips.aspx#14 -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Art S." Art wrote in message ... I have XP with RSP2 and am having all kinds of errors from Outlook Express. 1 error message reads "The address book failed to load. Outlook is incorrectly configured. Please reinstall" 2nd error message reads "There was an error opening this message. An error has occurred" (that happens if you try to open a message or to compose a new message. |
#7
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Review the info in this KB article for some possible help:
Err Msg: Address Book Failed to Load, Outlook Express Is...: http://support.microsoft.com/?kbid=191946 If that does not do the trick, then post with the "complete and exact" text of any error messages you may be receving. Portions of error messages that are not complete and exact are not really helpful. -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/pr...8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with security updates "Art S." wrote in message ... Greetings, I've never installed 911567, I've never got far enough to get any updates. It is not listed in my progarm install or remove. I have backed up my Express folders and removed most of the messages (during the many times Outlook tried to update it had duplicated all my stored emails till I had over 10,000, now under a 1,000) and I am getting a new error message that says I don't have enough memory, I've 512 megs of memory. Where do I go from here? Being that I have SP2 do I remove that per 318378 & 875350? I am getting real gun shy of Outlook Express. Is there a CD that can be gotten from MS that has the latest vesion on IE & OE? "Kuay Tim" wrote: Hi Art, This problem may be caused by security update 911567. This can be checked by uninstalling the update. Microsoft KB Article http://support.microsoft.com/kb/917288/en-us Related Information http://www.oehelp.com/OETips.aspx#14 -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Art S." Art wrote in message ... I have XP with RSP2 and am having all kinds of errors from Outlook Express. 1 error message reads "The address book failed to load. Outlook is incorrectly configured. Please reinstall" 2nd error message reads "There was an error opening this message. An error has occurred" (that happens if you try to open a message or to compose a new message. |
#8
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Jim
Does it sound as if the poster has not been allowing compaction to take place? Rgds Antioch "Jim Pickering" wrote in message ... Review the info in this KB article for some possible help: Err Msg: Address Book Failed to Load, Outlook Express Is...: http://support.microsoft.com/?kbid=191946 If that does not do the trick, then post with the "complete and exact" text of any error messages you may be receving. Portions of error messages that are not complete and exact are not really helpful. -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/pr...8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with security updates "Art S." wrote in message ... Greetings, I've never installed 911567, I've never got far enough to get any updates. It is not listed in my progarm install or remove. I have backed up my Express folders and removed most of the messages (during the many times Outlook tried to update it had duplicated all my stored emails till I had over 10,000, now under a 1,000) and I am getting a new error message that says I don't have enough memory, I've 512 megs of memory. Where do I go from here? Being that I have SP2 do I remove that per 318378 & 875350? I am getting real gun shy of Outlook Express. Is there a CD that can be gotten from MS that has the latest vesion on IE & OE? "Kuay Tim" wrote: Hi Art, This problem may be caused by security update 911567. This can be checked by uninstalling the update. Microsoft KB Article http://support.microsoft.com/kb/917288/en-us Related Information http://www.oehelp.com/OETips.aspx#14 -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Art S." Art wrote in message ... I have XP with RSP2 and am having all kinds of errors from Outlook Express. 1 error message reads "The address book failed to load. Outlook is incorrectly configured. Please reinstall" 2nd error message reads "There was an error opening this message. An error has occurred" (that happens if you try to open a message or to compose a new message. |
#9
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"antioch" wrote in message
... Jim Does it sound as if the poster has not been allowing compaction to take place? Rgds Antioch Hard to tell with the limited info provided. Guessing often leads to the wrong choice. -- Jim Pickering, MVP, Outlook Express |
#10
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![]() "Art S." Art escreveu na mensagem ... I have XP with RSP2 and am having all kinds of errors from Outlook Express. 1 error message reads "The address book failed to load. Outlook is incorrectly configured. Please reinstall" 2nd error message reads "There was an error opening this message. An error has occurred" (that happens if you try to open a message or to compose a new message. |
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