I am using Windows XP SP2. I have just began using OE. I imported a number of
messages from Outlook, plus the address book. I think it worked once or twice
after importing the messages, but it cannot be opened now. I have uninstalled
it and reinstalled it. My computer has 1 GB of RAM and 50 GB free space on
disk. It gives the following two error messages:

"OE could not be opened. The application was unable to open the OE message
store. Your computer may be out of memory or your disk is full. Contact
Mirrosoft support ... 0X800C0, 5"

"Outlook Express could not be started because MSOE.DLL could not be
initiallized. OE may not be installed properly."

I would like to be able to open OE, even if I lose the imported mail and
address book entries.

Please help.
--
David F.

Hi David,

There is likely damage/corruption in an OE message store file. This type of
issue often involves the master indexing file, Folders.dbx. Try renaming or
deleting the file. If not successful try moving all the files to another
folder -- leaving the OE message store folder empty. The new backup folder
could be on the desktop and named Mail Backup. It may be possible to later
import or recover messages from this folder.

First close Outlook Express.

Rename the Folders.dbx file:

1. Click Start, point to Find, and then click Files or Folders.

2. In the Named box, type folders.dbx. Include hidden files and
folders for Windows XP.

3. In the Look In box, click your primary hard disk (usually drive
C), and then click Find Now.

4. Right-click the Folders.dbx file, and then click Rename.

5. Type folders.old, (or delete the file) and then click OK.

6. Start Outlook Express. This creates a new Folders.dbx file
automatically.

See Inside OE to understand what will occur when Folders.dbx is replaced.
http://insideoe.com/files/store.htm#deldbx



Open the Store Folder Alternative

Not useful now, but may be helpful information in the future.



1.. In Outlook Express click on Tools, Options, Maintenance tab...Store
Folder.
2.. Place the cursor at the left of the text of the path to the folder.
3.. Drag the cursor to the right until the text scrolls to the end.
4.. Right-click on the text and choose Copy.
5.. In the Start, Run box right-click Paste. Click OK to open the store
folder.
Using Keyboard Shortcuts for the Open the Store Folder Alternative
Courtesy of: Jim Pickering, MVP-Outlook Express

An even easier method when opening that page is to use the Tab to
highlight the folder location, then Ctrl+C and close OE, then use Start/Run
and Ctrl+V. Same caveat about hidden files applies but can be easily
modified in Explorer by using Tools/Folder Options.
--
Jim Pickering, MVP-Outlook Express




--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"David F." wrote in message
...
I am using Windows XP SP2. I have just began using OE. I imported a number
of
messages from Outlook, plus the address book. I think it worked once or
twice
after importing the messages, but it cannot be opened now. I have
uninstalled
it and reinstalled it. My computer has 1 GB of RAM and 50 GB free space on
disk. It gives the following two error messages:

"OE could not be opened. The application was unable to open the OE message
store. Your computer may be out of memory or your disk is full. Contact
Mirrosoft support ... 0X800C0, 5"

"Outlook Express could not be started because MSOE.DLL could not be
initiallized. OE may not be installed properly."

I would like to be able to open OE, even if I lose the imported mail and
address book entries.

Please help.
--
David F.

Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

David F. wrote:

I am using Windows XP SP2. I have just began using OE. I imported a number
of messages from Outlook, plus the address book. I think it worked once or
twice after importing the messages, but it cannot be opened now. I have
uninstalled it and reinstalled it. My computer has 1 GB of RAM and 50 GB
free space on disk. It gives the following two error messages:

"OE could not be opened. The application was unable to open the OE message
store. Your computer may be out of memory or your disk is full. Contact
Mirrosoft support ... 0X800C0, 5"

"Outlook Express could not be started because MSOE.DLL could not be
initiallized. OE may not be installed properly."

I would like to be able to open OE, even if I lose the imported mail and
address book entries.

Please help.

PA Bear,

Thanks for your help. My OE is working again.

It turned out that all of the .dbx files in the Outlook Express folder
were marked "Read Only". Checking this attritbute is the first step in the
trouble shooting guide at the link you supplied. I pulled a major screw up a
few weeks ago that resulted in a number of files in the Documents and
Settings folder and its subfolders being set to "Read Only". The OE is fixed
now, but I have a couple of other problems that are probably due to this same
thing.

Thanks for your help.
--
David F.


"PA Bear" wrote:

Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

David F. wrote:
I am using Windows XP SP2. I have just began using OE. I imported a number
of messages from Outlook, plus the address book. I think it worked once or
twice after importing the messages, but it cannot be opened now. I have
uninstalled it and reinstalled it. My computer has 1 GB of RAM and 50 GB
free space on disk. It gives the following two error messages:

"OE could not be opened. The application was unable to open the OE message
store. Your computer may be out of memory or your disk is full. Contact
Mirrosoft support ... 0X800C0, 5"

"Outlook Express could not be started because MSOE.DLL could not be
initiallized. OE may not be installed properly."

I would like to be able to open OE, even if I lose the imported mail and
address book entries.

Please help

YW, David, & thanks for posting back.

David F. wrote:
PA Bear,

Thanks for your help. My OE is working again.

It turned out that all of the .dbx files in the Outlook Express folder
were marked "Read Only". Checking this attritbute is the first step in the
trouble shooting guide at the link you supplied. I pulled a major screw
up a few weeks ago that resulted in a number of files in the Documents and
Settings folder and its subfolders being set to "Read Only". The OE is
fixed now, but I have a couple of other problems that are probably due to
this same thing.

Thanks for your help.

Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to
local folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine
if Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection. --
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

David F. wrote:
I am using Windows XP SP2. I have just began using OE. I imported a
number of messages from Outlook, plus the address book. I think it
worked once or twice after importing the messages, but it cannot be
opened now. I have uninstalled it and reinstalled it. My computer has
1 GB of RAM and 50 GB free space on disk. It gives the following two
error messages:

"OE could not be opened. The application was unable to open the OE
message store. Your computer may be out of memory or your disk is
full. Contact Mirrosoft support ... 0X800C0, 5"

"Outlook Express could not be started because MSOE.DLL could not be
initiallized. OE may not be installed properly."

I would like to be able to open OE, even if I lose the imported mail
and address book entries.

Please help