Error #0x80004005
 

My husband and I have an MSN mail account that we both use, each on our own
computer. He prefers to access it via Outlook Express 6.0 and I prefer to use
Hotmail. We both have Windows XP on our computers.

Recently, I tried the new Hotmail Beta program for a very short time and
found it difficult and slow so I switched back to original Hotmail. Now my
computer is fine with either Hotmail or Outlook Express but he cannot use his
Outlook Express. He can use Hotmail and it is the original version. He gets
the following message:

Unable to poll for new messages on your HTTP server. Account: 'MSN Mail (our
)', Server:
'http://oe.msn.msnmail.hotmail.com/cgi-gin/hmdata', Protocol: HTTPMail,
Server Response: 'Redirect to partner', Port: 0, Secure (SSL): No, Error
Number 0x80004005

Of course the "our address" is our actual email address - I'm just leaving
it off so I don't get any spam. And I'm not sure the Beta thing has anything
to do with it . . .

Can anyone help us out there? This is very frustrating.

Thanks!

Error #0x80004005
 

I forgot to add that we have the Hotmail Plus account - not just the free
version.

"kls" wrote:

My husband and I have an MSN mail account that we both use, each on our own
computer. He prefers to access it via Outlook Express 6.0 and I prefer to use
Hotmail. We both have Windows XP on our computers.

Recently, I tried the new Hotmail Beta program for a very short time and
found it difficult and slow so I switched back to original Hotmail. Now my
computer is fine with either Hotmail or Outlook Express but he cannot use his
Outlook Express. He can use Hotmail and it is the original version. He gets
the following message:

Unable to poll for new messages on your HTTP server. Account: 'MSN Mail (our
)', Server:
'http://oe.msn.msnmail.hotmail.com/cgi-gin/hmdata', Protocol: HTTPMail,
Server Response: 'Redirect to partner', Port: 0, Secure (SSL): No, Error
Number 0x80004005

Of course the "our address" is our actual email address - I'm just leaving
it off so I don't get any spam. And I'm not sure the Beta thing has anything
to do with it . . .

Can anyone help us out there? This is very frustrating.

Thanks!

Error #0x80004005
 

This is one of the results that came up in google

http://www.xtra.co.nz/help/0,,5721-2391263,00.html

Error #0x80004005
 

I suspect you will have to contact Hotmail support for help with this. Does
the web interface (www.hotmail.com) work for you? If so, it may just be a
server error that will clear itself in a few hours (or days).
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

"kls" wrote in message
...
I forgot to add that we have the Hotmail Plus account - not just the free
version.

"kls" wrote:

My husband and I have an MSN mail account that we both use, each on our
own
computer. He prefers to access it via Outlook Express 6.0 and I prefer to
use
Hotmail. We both have Windows XP on our computers.

Recently, I tried the new Hotmail Beta program for a very short time and
found it difficult and slow so I switched back to original Hotmail. Now
my
computer is fine with either Hotmail or Outlook Express but he cannot use
his
Outlook Express. He can use Hotmail and it is the original version. He
gets
the following message:

Unable to poll for new messages on your HTTP server. Account: 'MSN Mail
(our
)', Server:
'http://oe.msn.msnmail.hotmail.com/cgi-gin/hmdata', Protocol: HTTPMail,
Server Response: 'Redirect to partner', Port: 0, Secure (SSL): No, Error
Number 0x80004005

Of course the "our address" is our actual email address - I'm just
leaving
it off so I don't get any spam. And I'm not sure the Beta thing has
anything
to do with it . . .

Can anyone help us out there? This is very frustrating.

Thanks!

Error #0x80004005
 

Thanks for the quick responses.

Yes, Hotmail.com is working for my husband, and both Outlook Express 6 and
Hotmail are working on my computer using the same email address. It is just
his computer that isn't working with OE.

I've also turned off the Norton email scanning, rebooted, did a system
restore back to a couple of weeks ago, etc., etc., but nothing has fixed it
yet.

I don't think this would have anything to do with it but we access the
internet via a wireless broadband connection.

I hope someone has an easy solution - don't we all wish for that ;-)

Thanks for all your help.

"Jim Pickering" wrote:

I suspect you will have to contact Hotmail support for help with this. Does
the web interface (www.hotmail.com) work for you? If so, it may just be a
server error that will clear itself in a few hours (or days).
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

"kls" wrote in message
...
I forgot to add that we have the Hotmail Plus account - not just the free
version.

"kls" wrote:

My husband and I have an MSN mail account that we both use, each on our
own
computer. He prefers to access it via Outlook Express 6.0 and I prefer to
use
Hotmail. We both have Windows XP on our computers.

Recently, I tried the new Hotmail Beta program for a very short time and
found it difficult and slow so I switched back to original Hotmail. Now
my
computer is fine with either Hotmail or Outlook Express but he cannot use
his
Outlook Express. He can use Hotmail and it is the original version. He
gets
the following message:

Unable to poll for new messages on your HTTP server. Account: 'MSN Mail
(our
)', Server:
'http://oe.msn.msnmail.hotmail.com/cgi-gin/hmdata', Protocol: HTTPMail,
Server Response: 'Redirect to partner', Port: 0, Secure (SSL): No, Error
Number 0x80004005

Of course the "our address" is our actual email address - I'm just
leaving
it off so I don't get any spam. And I'm not sure the Beta thing has
anything
to do with it . . .

Can anyone help us out there? This is very frustrating.

Thanks!

Error #0x80004005
 

That error usually indicates temporary problems on MSN/Hotmail's end, kls,
and the problem automagically clears up after a bit. Until that happens, he
should access the account at www.hotmail.com.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

kls wrote:
My husband and I have an MSN mail account that we both use, each on our
own computer. He prefers to access it via Outlook Express 6.0 and I
prefer to use Hotmail. We both have Windows XP on our computers.

Recently, I tried the new Hotmail Beta program for a very short time and
found it difficult and slow so I switched back to original Hotmail. Now my
computer is fine with either Hotmail or Outlook Express but he cannot use
his Outlook Express. He can use Hotmail and it is the original version.
He gets the following message:

Unable to poll for new messages on your HTTP server. Account: 'MSN Mail
(our )', Server:
'http://oe.msn.msnmail.hotmail.com/cgi-gin/hmdata', Protocol: HTTPMail,
Server Response: 'Redirect to partner', Port: 0, Secure (SSL): No, Error
Number 0x80004005

Of course the "our address" is our actual email address - I'm just leaving
it off so I don't get any spam. And I'm not sure the Beta thing has
anything to do with it . . .

Can anyone help us out there? This is very frustrating.

Thanks!

Error #0x80004005
 

Thanks everyone for all your help and suggestions. We still have the same
problem but I figured out a solution (see below).

I contacted Hotmail Plus Help and they said I should reconfigure my settings
by adding a new mail account. I did that and it still didn't work. I got the
same message as below.

But I did figure a work around. We are using Windows XP which allows us to
set up different user accounts for each person (Start, Control Panel, User
Accounts). There are two users on my husband's computer - me and him. OE 6
worked when I accessed my user account on his computer (go figure). So I set
up a new user account for him and copied his address book and folder info
over to the new user name. Voila!! It now works.

There must be some type of setting error or corrupt file in his old account
but who cares - it now works and that's what we wanted.

I hope this helps someone out there who's having the same problem.

Thanks again for your quick responses - you guys are the best!

"PA Bear" wrote:

That error usually indicates temporary problems on MSN/Hotmail's end, kls,
and the problem automagically clears up after a bit. Until that happens, he
should access the account at www.hotmail.com.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

kls wrote:
My husband and I have an MSN mail account that we both use, each on our
own computer. He prefers to access it via Outlook Express 6.0 and I
prefer to use Hotmail. We both have Windows XP on our computers.

Recently, I tried the new Hotmail Beta program for a very short time and
found it difficult and slow so I switched back to original Hotmail. Now my
computer is fine with either Hotmail or Outlook Express but he cannot use
his Outlook Express. He can use Hotmail and it is the original version.
He gets the following message:

Unable to poll for new messages on your HTTP server. Account: 'MSN Mail
(our )', Server:
'http://oe.msn.msnmail.hotmail.com/cgi-gin/hmdata', Protocol: HTTPMail,
Server Response: 'Redirect to partner', Port: 0, Secure (SSL): No, Error
Number 0x80004005

Of course the "our address" is our actual email address - I'm just leaving
it off so I don't get any spam. And I'm not sure the Beta thing has
anything to do with it . . .

Can anyone help us out there? This is very frustrating.

Thanks!

Error #0x80004005
 

Thanks for posting back. Possibly a pure coincidence (see "automagically
clears up").

You should do this in any event: IE Tools Internet Options Privacy
Sites type in

hotmail.com

and Allow Cookies.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


kls wrote:
Thanks everyone for all your help and suggestions. We still have the same
problem but I figured out a solution (see below).

I contacted Hotmail Plus Help and they said I should reconfigure my
settings by adding a new mail account. I did that and it still didn't
work. I got the same message as below.

But I did figure a work around. We are using Windows XP which allows us to
set up different user accounts for each person (Start, Control Panel, User
Accounts). There are two users on my husband's computer - me and him. OE
6 worked when I accessed my user account on his computer (go figure). So
I set up a new user account for him and copied his address book and
folder info over to the new user name. Voila!! It now works.

There must be some type of setting error or corrupt file in his old
account but who cares - it now works and that's what we wanted.

I hope this helps someone out there who's having the same problem.

Thanks again for your quick responses - you guys are the best!

"PA Bear" wrote:

That error usually indicates temporary problems on MSN/Hotmail's end,
kls, and the problem automagically clears up after a bit. Until that
happens, he should access the account at www.hotmail.com.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

kls wrote:
My husband and I have an MSN mail account that we both use, each on
our own computer. He prefers to access it via Outlook Express 6.0 and
I prefer to use Hotmail. We both have Windows XP on our computers.

Recently, I tried the new Hotmail Beta program for a very short time
and found it difficult and slow so I switched back to original
Hotmail. Now my computer is fine with either Hotmail or Outlook
Express but he cannot use his Outlook Express. He can use Hotmail and
it is the original version. He gets the following message:

Unable to poll for new messages on your HTTP server. Account: 'MSN
Mail (our )', Server:
'http://oe.msn.msnmail.hotmail.com/cgi-gin/hmdata', Protocol:
HTTPMail, Server Response: 'Redirect to partner', Port: 0, Secure
(SSL): No, Error Number 0x80004005

Of course the "our address" is our actual email address - I'm just
leaving it off so I don't get any spam. And I'm not sure the Beta
thing has anything to do with it . . .

Can anyone help us out there? This is very frustrating.

Thanks!