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OE locks up with invalid POP3 and SMTP servers
I tried to add a new identity with a new account, but when I entered the
POP3 and the SMTP servers, I mistakenly enter the "@" sign instead of a dot sign. Although OE warned me that the servers were invalid, I was just too fast and saved the settings by mistake. Now when I start OE, it will just hang. 1) How can I completely remove the invalid identity and the invalid account and get back to the default one? 2) Is there any way of fixing the wrong names without deleting the identity? The PC is running Windows 98SE and IE has been upgraded to IE6 SP1 several months ago. Please help! Jimmy Ho |
OE locks up with invalid POP3 and SMTP servers
Hi Jimmy,
I don't know how to edit the account information, or if it's possible. An OE Identity can be removed using the Registry editor. It would be possible to identify the problem identity and remove the Registry key -- and the Identity. From a Microsoft KB Article To regenerate the Identities registry key: 1.Click the Start button, click Run, and then type regedit. Click OK. 2.Browse through the registry to the following registry key: HKEY_CURRENT_USER/Identities 3.On the Registry menu, click Export Registry File. 4.In the Save In box, click Desktop. 5.In the File Name box, type Identities, and then click Save. 6.In Registry Editor, right-click the Identities key, and then click Delete. 7.Quit Registry Editor, and then start Outlook Express to test functionality. You can now restore your mail, addresses, and account settings. In the event that multiple Identities exist on your system, use the following steps to determine the GUID number (such as the one displayed above {114378F3-CC8A-4992-B5B4-CCEA0A42A2B6} as an example): 1.Click Start, click Run,type regedit, and then click OK. 2.Browse through the registry to the following registry key: HKEY_CURRENT_USER/Identities 3.Click the "+" (plus sign) next to Identities. 4.To determine which GUID belongs to which Identity, click the GUID on the left side window. In the right side window, look for the data name "User Name" - this is the name of the Outlook Express Identity. Article URL OLEXP: Error Message: Msimn.exe Has Generated Errors and Will Be Closed by Windows http://support.microsoft.com/default...b;en-us;258034 -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Jimmy Ho" wrote in message ... I tried to add a new identity with a new account, but when I entered the POP3 and the SMTP servers, I mistakenly enter the "@" sign instead of a dot sign. Although OE warned me that the servers were invalid, I was just too fast and saved the settings by mistake. Now when I start OE, it will just hang. 1) How can I completely remove the invalid identity and the invalid account and get back to the default one? 2) Is there any way of fixing the wrong names without deleting the identity? The PC is running Windows 98SE and IE has been upgraded to IE6 SP1 several months ago. Please help! Jimmy Ho |
OE locks up with invalid POP3 and SMTP servers
"Jimmy Ho" wrote in message
... I tried to add a new identity with a new account, but when I entered the POP3 and the SMTP servers, I mistakenly enter the "@" sign instead of a dot sign. Although OE warned me that the servers were invalid, I was just too fast and saved the settings by mistake. Now when I start OE, it will just hang. 1) How can I completely remove the invalid identity and the invalid account and get back to the default one? 2) Is there any way of fixing the wrong names without deleting the identity? The PC is running Windows 98SE and IE has been upgraded to IE6 SP1 several months ago. Please help! Jimmy Ho 1. In each good identity go to Tools | Options | Maintenance | Store Root and write down the {GUID} (the big, long alphanumeric number). 2. Close OE. 3. Go to Start | Run and type regedit and press Enter. 4. In the left pane navigate to HKEY_CURRENT_USER\Identities and click the plus sign in front of it. 5. You will see a list of {GUID}s. Right click the one you did not write down and select Delete. See also "How do I delete an Identity if I forgot the password?" at http://www.insideoe.com/faqs/how.htm -- Frank Saunders, MS-MVP, OE/WM http://www.fjsmjs.com Please respond in newsgroup |
OE locks up with invalid POP3 and SMTP servers
Did you ever find out what caused the winsock2 problem?
http://groups.google.com/group/micro...22ae48a3?hl=en -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org Jimmy Ho wrote: I tried to add a new identity with a new account, but when I entered the POP3 and the SMTP servers, I mistakenly enter the "@" sign instead of a dot sign. Although OE warned me that the servers were invalid, I was just too fast and saved the settings by mistake. Now when I start OE, it will just hang. 1) How can I completely remove the invalid identity and the invalid account and get back to the default one? 2) Is there any way of fixing the wrong names without deleting the identity? The PC is running Windows 98SE and IE has been upgraded to IE6 SP1 several months ago. Please help! Jimmy Ho |
OE locks up with invalid POP3 and SMTP servers
No, I couldn't figure that out yet. I suspected there were some conflicts
among the registry keys. Anyway, since the fixup, IE6 and OE6 have been working fine. By the way, the identity problem below occurred on a different PC. Thank you anyway. Jimmy "PA Bear" ... Did you ever find out what caused the winsock2 problem? http://groups.google.com/group/micro...22ae48a3?hl=en -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org Jimmy Ho wrote: I tried to add a new identity with a new account, but when I entered the POP3 and the SMTP servers, I mistakenly enter the "@" sign instead of a dot sign. Although OE warned me that the servers were invalid, I was just too fast and saved the settings by mistake. Now when I start OE, it will just hang. 1) How can I completely remove the invalid identity and the invalid account and get back to the default one? 2) Is there any way of fixing the wrong names without deleting the identity? The PC is running Windows 98SE and IE has been upgraded to IE6 SP1 several months ago. Please help! Jimmy Ho |
OE locks up with invalid POP3 and SMTP servers
Thank you for your help. The problem seems to have been solved by deleting
the identity on the registry. By the way, I tried to edit the POP3 and SMTP server settings on the registry by modifying the "@" sign with a dot sign, but still it didn't work (even after I rebooted the PC.) "Frank Saunders, MS-MVP, OE/WM" ... "Jimmy Ho" wrote in message ... I tried to add a new identity with a new account, but when I entered the POP3 and the SMTP servers, I mistakenly enter the "@" sign instead of a dot sign. Although OE warned me that the servers were invalid, I was just too fast and saved the settings by mistake. Now when I start OE, it will just hang. 1) How can I completely remove the invalid identity and the invalid account and get back to the default one? 2) Is there any way of fixing the wrong names without deleting the identity? The PC is running Windows 98SE and IE has been upgraded to IE6 SP1 several months ago. Please help! Jimmy Ho 1. In each good identity go to Tools | Options | Maintenance | Store Root and write down the {GUID} (the big, long alphanumeric number). 2. Close OE. 3. Go to Start | Run and type regedit and press Enter. 4. In the left pane navigate to HKEY_CURRENT_USER\Identities and click the plus sign in front of it. 5. You will see a list of {GUID}s. Right click the one you did not write down and select Delete. See also "How do I delete an Identity if I forgot the password?" at http://www.insideoe.com/faqs/how.htm -- Frank Saunders, MS-MVP, OE/WM http://www.fjsmjs.com Please respond in newsgroup |
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