Can't delete OE rule
 

BlankI have 3 email accounts, each worked just fine until 5/22 when I
stopped receiving messages on 1 account. I had created a rule : when
received from X account, move message to X folder. It worked great until
5/22. I checked the rules list and this rule is greyed out, cannot delete,
modify ---nothing. I tired a test message from another account, nothing
received & nothing on the server either. I deleted the account, then
re-created it, & created a message rule to move messages from that account
to its folder & sent another test message, now it works. How do I delete
the old message rule? I cant access it through the Message Rule List.

Thanks in advance
Jim

--
============================================
So long as the people do not care to exercise their freedom, those who wish
to tyrannize will do so;
for tyrants are active and ardent, and will devote themselves in the name of
any number of gods, religious and otherwise, to put shackles upon sleeping
men.-Voltaire

Can't delete OE rule
 

If you are running NAV 2004 and Norton Internet Security, it includes
Norton AntiSpam and this package is the likely cause of this problem.
Other Anti-Spam programs may also cause this to happen.

If that is not the case, follow this path to see all your rules in the
registry. In the right pane you will see the action of the rule to
make sure you have the right one. Right click on the key for that one
rule and Delete it .

StartRunregeditOK.

HKEY_CURRENT_USER
\Identities
\{GUID}
\Software
\Microsoft
\Outlook Express
\5.0

Click RulesMail to find the rule.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jim" wrote in message
...
BlankI have 3 email accounts, each worked just fine until 5/22 when I
stopped receiving messages on 1 account. I had created a rule : when
received from X account, move message to X folder. It worked great until
5/22. I checked the rules list and this rule is greyed out, cannot
delete, modify ---nothing. I tired a test message from another account,
nothing received & nothing on the server either. I deleted the account,
then re-created it, & created a message rule to move messages from that
account to its folder & sent another test message, now it works. How do I
delete the old message rule? I cant access it through the Message Rule
List.

Thanks in advance
Jim

--
============================================
So long as the people do not care to exercise their freedom, those who
wish to tyrannize will do so;
for tyrants are active and ardent, and will devote themselves in the name
of any number of gods, religious and otherwise, to put shackles upon
sleeping men.-Voltaire

Can't delete OE rule
 

Thanks a million, IT WORKED!!! You're right, I have NAV 2004 & NIS but
nothing in the anti-spam rules. I deleted it from the registry and all is
well in OE land once again. Thank you very much
Jim

"Bruce Hagen" wrote in message
...
If you are running NAV 2004 and Norton Internet Security, it includes
Norton AntiSpam and this package is the likely cause of this problem.
Other Anti-Spam programs may also cause this to happen.

If that is not the case, follow this path to see all your rules in the
registry. In the right pane you will see the action of the rule to
make sure you have the right one. Right click on the key for that one
rule and Delete it .

StartRunregeditOK.

HKEY_CURRENT_USER
\Identities
\{GUID}
\Software
\Microsoft
\Outlook Express
\5.0

Click RulesMail to find the rule.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jim" wrote in message
...
BlankI have 3 email accounts, each worked just fine until 5/22 when I
stopped receiving messages on 1 account. I had created a rule : when
received from X account, move message to X folder. It worked great until
5/22. I checked the rules list and this rule is greyed out, cannot
delete, modify ---nothing. I tired a test message from another account,
nothing received & nothing on the server either. I deleted the account,
then re-created it, & created a message rule to move messages from that
account to its folder & sent another test message, now it works. How do
I delete the old message rule? I cant access it through the Message Rule
List.

Thanks in advance
Jim

--
============================================
So long as the people do not care to exercise their freedom, those who
wish to tyrannize will do so;
for tyrants are active and ardent, and will devote themselves in the name
of any number of gods, religious and otherwise, to put shackles upon
sleeping men.-Voltaire

Can't delete OE rule
 

You're welcome. Glad it's fixed and thanks for posting back.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jim" wrote in message
...
Thanks a million, IT WORKED!!! You're right, I have NAV 2004 & NIS but
nothing in the anti-spam rules. I deleted it from the registry and all is
well in OE land once again. Thank you very much
Jim

"Bruce Hagen" wrote in message
...
If you are running NAV 2004 and Norton Internet Security, it includes
Norton AntiSpam and this package is the likely cause of this problem.
Other Anti-Spam programs may also cause this to happen.

If that is not the case, follow this path to see all your rules in the
registry. In the right pane you will see the action of the rule to
make sure you have the right one. Right click on the key for that one
rule and Delete it .

StartRunregeditOK.

HKEY_CURRENT_USER
\Identities
\{GUID}
\Software
\Microsoft
\Outlook Express
\5.0

Click RulesMail to find the rule.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jim" wrote in message
...
BlankI have 3 email accounts, each worked just fine until 5/22 when I
stopped receiving messages on 1 account. I had created a rule : when
received from X account, move message to X folder. It worked great
until 5/22. I checked the rules list and this rule is greyed out,
cannot delete, modify ---nothing. I tired a test message from another
account, nothing received & nothing on the server either. I deleted the
account, then re-created it, & created a message rule to move messages
from that account to its folder & sent another test message, now it
works. How do I delete the old message rule? I cant access it through
the Message Rule List.

Thanks in advance
Jim

--
============================================
So long as the people do not care to exercise their freedom, those who
wish to tyrannize will do so;
for tyrants are active and ardent, and will devote themselves in the
name of any number of gods, religious and otherwise, to put shackles
upon sleeping men.-Voltaire