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  #1  
Old June 1st 06, 01:40 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Chad
external usenet poster
 
Posts: 21
Default Reading messages

When I open outlook express, my mail down loads. I then try to open the
message, and nothing happens. The hourglass comes up. Nothing else happens.
The task manager says outlook is not responding. I end the task and try
again. Nothing works again. I cannot send emails also. I tried to
uninstall internet explorer and outlook express and reinstall via the control
panel. That also did not work. Any suggestions.
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  #2  
Old June 1st 06, 01:46 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders, MS-MVP, OE/WM
external usenet poster
 
Posts: 157
Default Reading messages

"Chad" wrote in message
...
When I open outlook express, my mail down loads. I then try to open the
message, and nothing happens. The hourglass comes up. Nothing else
happens.
The task manager says outlook is not responding. I end the task and try
again. Nothing works again. I cannot send emails also. I tried to
uninstall internet explorer and outlook express and reinstall via the
control
panel. That also did not work. Any suggestions.


From http://www.fjsmjs.com/OE/blnkmess.htm

Several possible causes and therefore several possible fixes:
1. Go to Start | Run and type
regsvr32 inetcomm.dll
and press Enter
If this doesn't work carry out step 6 and then repeat this step.
2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the
default.
3. Clear Temporary Internet Files and the Temp folder.
4. Turn off email scanning in your anti-virus.
5. Someone else reported that re-installing OE using the last method in
this article fixed the problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
Method 2 works on earlier versions of Windows.
6. Eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
especially
http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available he
http://www.kellys-korner-xp.com/regs...cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem try step one
(regsvr32 inetcomm.dll) again.

--
Frank Saunders, MS-MVP, OE/WM
Please reply in newsgroup.

  #3  
Old June 2nd 06, 02:21 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Chad
external usenet poster
 
Posts: 21
Default Reading messages

None of this has worked. I did not re-install xp though. I do not feel
comfortable doing this. Mail works with outlook, so I will start using this.

Question, can outlook read the outlook dbx files that already have been
downloaded?

"Frank Saunders, MS-MVP, OE/WM" wrote:

"Chad" wrote in message
...
When I open outlook express, my mail down loads. I then try to open the
message, and nothing happens. The hourglass comes up. Nothing else
happens.
The task manager says outlook is not responding. I end the task and try
again. Nothing works again. I cannot send emails also. I tried to
uninstall internet explorer and outlook express and reinstall via the
control
panel. That also did not work. Any suggestions.


From http://www.fjsmjs.com/OE/blnkmess.htm

Several possible causes and therefore several possible fixes:
1. Go to Start | Run and type
regsvr32 inetcomm.dll
and press Enter
If this doesn't work carry out step 6 and then repeat this step.
2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the
default.
3. Clear Temporary Internet Files and the Temp folder.
4. Turn off email scanning in your anti-virus.
5. Someone else reported that re-installing OE using the last method in
this article fixed the problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
Method 2 works on earlier versions of Windows.
6. Eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
especially
http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available he
http://www.kellys-korner-xp.com/regs...cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem try step one
(regsvr32 inetcomm.dll) again.

--
Frank Saunders, MS-MVP, OE/WM
Please reply in newsgroup.

  #4  
Old June 2nd 06, 02:36 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders, MS-MVP, OE/WM
external usenet poster
 
Posts: 157
Default Reading messages

"Chad" wrote in message
...
None of this has worked. I did not re-install xp though. I do not feel
comfortable doing this. Mail works with outlook, so I will start using
this.

Question, can outlook read the outlook dbx files that already have been
downloaded?



If Outlook is installed then OE can export to Outlook (File | Export).
I don't know whether Outlook can import from OE.

--
Frank Saunders, MS-MVP, OE/WM
Please reply in newsgroup.

 




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