Hi, I have a message in my outbox that is stopping all mail, send and
receive, from working. I have tried to delete it many times, in safe mode
also, and it just gives me the message that the program is not responding.
My outbox had 7 messages in but when it gets to 5 it freezes and does not
respond. How do I get rid of this message? It is one that I am forwarding
and the original is OK, checked for viruses, and a WMA attachment. I have
also tried deleting the whole outbox folder, with no success. Hope I can
send this! Thanks

FileWork Offline & ViewLayout - Uncheck the Preview Pane. See if you can
delete it now.

Was OE closed when you deleted the Outbox.dbx file? Won't help if it wasn't.

ToolsOptionsMaintenanceStore folder will reveal the location of your
Outlook Express files. Press the Tab key to highlight the folder location,
then Ctrl+C. Close OE, then StartRunCtrl+V will put the location in the
box - Click OK and you'll see the OE files. Otherwise, write the location
down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are by default marked as
hidden. To view these files in Explorer, you must enable Show Hidden Files
and Folders under StartControl PanelFolder OptionsView.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE and
the problem message will be gone.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: FileWork Offline (or double click Working Online in the Status
Bar). FileFolderCompact all folders. Don't touch anything until the
compacting is completed.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"maeve" wrote in message
...
Hi, I have a message in my outbox that is stopping all mail, send and
receive, from working. I have tried to delete it many times, in safe mode
also, and it just gives me the message that the program is not responding.
My outbox had 7 messages in but when it gets to 5 it freezes and does not
respond. How do I get rid of this message? It is one that I am
forwarding and the original is OK, checked for viruses, and a WMA
attachment. I have also tried deleting the whole outbox folder, with no
success. Hope I can send this! Thanks

"maeve" wrote in message
...
Hi, I have a message in my outbox that is stopping all mail, send and
receive, from working. I have tried to delete it many times, in safe mode
also, and it just gives me the message that the program is not responding.
My outbox had 7 messages in but when it gets to 5 it freezes and does not
respond. How do I get rid of this message? It is one that I am
forwarding and the original is OK, checked for viruses, and a WMA
attachment. I have also tried deleting the whole outbox folder, with no
success. Hope I can send this! Thanks


The Outbox is probably corrupt.
Move any messages you want to keep from the Outbox to Drafts.
Go to Tools | Options | Maintenance and see where OE is storing its files.
Close OE.
Go there with Windows Explorer and delete Outbox.dbx. With Win2K and WinXP
it will be a hidden file.
OE will create a new one when you reopen it.

If you think the Outbox may have messages you want to recover, instead of
deleting it, move, not copy, it to an empty Windows folder and then use
DBXtract to recover the messages.
DBXtract ($5): http://www.oehelp.com/DBXtract/

The other possibility is that Sent Items is corrupt.
Move any messages you want to keep out of Sent Items.
Go to Tools | Options | Maintenance and see where OE is storing its files.
Close OE.
Go there with Windows Explorer and move Sent Items.dbx to an empty Windows
folder. With Win2K and WinXP it will be a hidden file.

You can use One or these tools to extract the messages from the old DBX
file:

DBXtract ($5): http://www.oehelp.com/DBXtract/
DBXpress: ($25 but worth it)
http://www.oehelp.com/DBXpress/Default.aspx

The messages can be dragged from a Windows folder back into an OE folder in
OE's Folder List.

In the future do not use the default folders to store messages. Move them
to user created folders.

--
Frank Saunders, MS-MVP OE/WM
"Anyone who prefers security over freedom deserves neither."

Hi, Thanks heaps this worked, now I have a trouble deleting messages from
all folders, what now? Should I do the same thing? Mavis


"Bruce Hagen" wrote in message
...
FileWork Offline & ViewLayout - Uncheck the Preview Pane. See if you can
delete it now.

Was OE closed when you deleted the Outbox.dbx file? Won't help if it
wasn't.

ToolsOptionsMaintenanceStore folder will reveal the location of your
Outlook Express files. Press the Tab key to highlight the folder location,
then Ctrl+C. Close OE, then StartRunCtrl+V will put the location in the
box - Click OK and you'll see the OE files. Otherwise, write the location
down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are by default marked
as hidden. To view these files in Explorer, you must enable Show Hidden
Files and Folders under StartControl PanelFolder OptionsView.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE
and the problem message will be gone.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: FileWork Offline (or double click Working Online in the
Status Bar). FileFolderCompact all folders. Don't touch anything until
the compacting is completed.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"maeve" wrote in message
...
Hi, I have a message in my outbox that is stopping all mail, send and
receive, from working. I have tried to delete it many times, in safe
mode also, and it just gives me the message that the program is not
responding. My outbox had 7 messages in but when it gets to 5 it freezes
and does not respond. How do I get rid of this message? It is one that
I am forwarding and the original is OK, checked for viruses, and a WMA
attachment. I have also tried deleting the whole outbox folder, with no
success. Hope I can send this! Thanks

Delete Deleted Items.dbx the same way, with OE closed, and try it. There are
other possible fixes, but I want to start with the easiest first. Reboot
after every change.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"maeve" wrote in message
...
Hi, Thanks heaps this worked, now I have a trouble deleting messages from
all folders, what now? Should I do the same thing? Mavis


"Bruce Hagen" wrote in message
...
FileWork Offline & ViewLayout - Uncheck the Preview Pane. See if you
can delete it now.

Was OE closed when you deleted the Outbox.dbx file? Won't help if it
wasn't.

ToolsOptionsMaintenanceStore folder will reveal the location of your
Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then StartRunCtrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write the location down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are by default marked
as hidden. To view these files in Explorer, you must enable Show Hidden
Files and Folders under StartControl PanelFolder OptionsView.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE
and the problem message will be gone.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: FileWork Offline (or double click Working Online in the
Status Bar). FileFolderCompact all folders. Don't touch anything until
the compacting is completed.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"maeve" wrote in message
...
Hi, I have a message in my outbox that is stopping all mail, send and
receive, from working. I have tried to delete it many times, in safe
mode also, and it just gives me the message that the program is not
responding. My outbox had 7 messages in but when it gets to 5 it freezes
and does not respond. How do I get rid of this message? It is one that
I am forwarding and the original is OK, checked for viruses, and a WMA
attachment. I have also tried deleting the whole outbox folder, with no
success. Hope I can send this! Thanks

Hi, Thanks again, it worked! These newsgroups are fantastic. It's great to
have someone to help out with these problems. Saves me calling my son all
the time.

"Bruce Hagen" wrote in message
...
Delete Deleted Items.dbx the same way, with OE closed, and try it. There
are other possible fixes, but I want to start with the easiest first.
Reboot after every change.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"maeve" wrote in message
...
Hi, Thanks heaps this worked, now I have a trouble deleting messages
from all folders, what now? Should I do the same thing? Mavis


"Bruce Hagen" wrote in message
...
FileWork Offline & ViewLayout - Uncheck the Preview Pane. See if you
can delete it now.

Was OE closed when you deleted the Outbox.dbx file? Won't help if it
wasn't.

ToolsOptionsMaintenanceStore folder will reveal the location of your
Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then StartRunCtrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write the location down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are by default marked
as hidden. To view these files in Explorer, you must enable Show Hidden
Files and Folders under StartControl PanelFolder OptionsView.

With OE closed, find the DBX file for the folder in question
{Outbox.dbx} and delete it. A new one will be created automatically
when you open OE and the problem message will be gone.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: FileWork Offline (or double click Working Online in the
Status Bar). FileFolderCompact all folders. Don't touch anything until
the compacting is completed.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"maeve" wrote in message
...
Hi, I have a message in my outbox that is stopping all mail, send and
receive, from working. I have tried to delete it many times, in safe
mode also, and it just gives me the message that the program is not
responding. My outbox had 7 messages in but when it gets to 5 it
freezes and does not respond. How do I get rid of this message? It is
one that I am forwarding and the original is OK, checked for viruses,
and a WMA attachment. I have also tried deleting the whole outbox
folder, with no success. Hope I can send this! Thanks

You're welcome. Glad it worked, and glad to help. Thanks for the post-back.
{P.S. I called your son to get the fix!}. g
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"maeve" wrote in message
...
Hi, Thanks again, it worked! These newsgroups are fantastic. It's great
to have someone to help out with these problems. Saves me calling my son
all the time.

"Bruce Hagen" wrote in message
...
Delete Deleted Items.dbx the same way, with OE closed, and try it. There
are other possible fixes, but I want to start with the easiest first.
Reboot after every change.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"maeve" wrote in message
...
Hi, Thanks heaps this worked, now I have a trouble deleting messages
from all folders, what now? Should I do the same thing? Mavis


"Bruce Hagen" wrote in message
...
FileWork Offline & ViewLayout - Uncheck the Preview Pane. See if you
can delete it now.

Was OE closed when you deleted the Outbox.dbx file? Won't help if it
wasn't.

ToolsOptionsMaintenanceStore folder will reveal the location of your
Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then StartRunCtrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write the location down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable Show
Hidden Files and Folders under StartControl PanelFolder OptionsView.

With OE closed, find the DBX file for the folder in question
{Outbox.dbx} and delete it. A new one will be created automatically
when you open OE and the problem message will be gone.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders
are open. Then: FileWork Offline (or double click Working Online in
the Status Bar). FileFolderCompact all folders. Don't touch anything
until the compacting is completed.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"maeve" wrote in message
...
Hi, I have a message in my outbox that is stopping all mail, send and
receive, from working. I have tried to delete it many times, in safe
mode also, and it just gives me the message that the program is not
responding. My outbox had 7 messages in but when it gets to 5 it
freezes and does not respond. How do I get rid of this message? It
is one that I am forwarding and the original is OK, checked for
viruses, and a WMA attachment. I have also tried deleting the whole
outbox folder, with no success. Hope I can send this! Thanks

Hello,

I am glad to hear Bruce's suggestion helps. Thank Bruce for his great
experience sharing.

If you need further assistance on this issue, please feel free to let us
know. We are glad to be of assistance.

Sincerely,
Kenxl Zou
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

================================================== ===
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
================================================== ===

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
From: "maeve"
References:



Subject: outbox message
Date: Sun, 4 Jun 2006 12:36:41 +1000
Lines: 71
X-Priority: 3
X-MSMail-Priority: Normal
X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869
X-RFC2646: Format=Flowed; Response
Message-ID:
Newsgroups: microsoft.public.windows.inetexplorer.ie6_outlooke xpress
NNTP-Posting-Host: cpe-203-51-8-230.nsw.bigpond.net.au 203.51.8.230
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFT NGP02.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.inetexplorer.ie6_outlooke xpress:304341
X-Tomcat-NG: microsoft.public.windows.inetexplorer.ie6_outlooke xpress

Hi, Thanks again, it worked! These newsgroups are fantastic. It's great
to
have someone to help out with these problems. Saves me calling my son all
the time.

"Bruce Hagen" wrote in message
...
Delete Deleted Items.dbx the same way, with OE closed, and try it. There
are other possible fixes, but I want to start with the easiest first.
Reboot after every change.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"maeve" wrote in message
...
Hi, Thanks heaps this worked, now I have a trouble deleting messages
from all folders, what now? Should I do the same thing? Mavis


"Bruce Hagen" wrote in message
...
FileWork Offline & ViewLayout - Uncheck the Preview Pane. See if you
can delete it now.

Was OE closed when you deleted the Outbox.dbx file? Won't help if it
wasn't.

ToolsOptionsMaintenanceStore folder will reveal the location of
your
Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then StartRunCtrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write the location down and navigate to it in Windows Explorer.

In WindowsXP & 2K, the OE user files (DBX and WAB) are by default
marked
as hidden. To view these files in Explorer, you must enable Show
Hidden
Files and Folders under StartControl PanelFolder OptionsView.

With OE closed, find the DBX file for the folder in question
{Outbox.dbx} and delete it. A new one will be created automatically
when you open OE and the problem message will be gone.

After you are done, follow up by compacting your folders manually
while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders
are
open. Then: FileWork Offline (or double click Working Online in the
Status Bar). FileFolderCompact all folders. Don't touch anything
until
the compacting is completed.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"maeve" wrote in message
...
Hi, I have a message in my outbox that is stopping all mail, send and
receive, from working. I have tried to delete it many times, in safe
mode also, and it just gives me the message that the program is not
responding. My outbox had 7 messages in but when it gets to 5 it
freezes and does not respond. How do I get rid of this message? It
is
one that I am forwarding and the original is OK, checked for viruses,
and a WMA attachment. I have also tried deleting the whole outbox
folder, with no success. Hope I can send this! Thanks