still having trouble with oe6 address book
 

I wish I would have found that DWORD- "UseOutlook- sounded promising, but
it's not there. Thanks for the idea. Any others?

"PA Bear" wrote:

...I've set up Outlook 2003 for both of us the same way and it
works great, we just prefer Outlook Express.

And therein may lie the problem.

In her User Profile: Do you find this Registry key?...

HKEY_CURRENT_USER
\Software
\Microsoft
\WAB
\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and is
its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), Address Book should be available to you and
all should be well. (If that DWORD is not present, don't create it, and
don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


randolindso wrote:
I've set up separate user accounts in xp for me, administrator account,
and my wife, a limited account, and configured OE for each with its own
identity. Our mail is downloaded from g-mail. To get by until I can
resolve this I've set up Outlook 2003 for both of us the same way and it
works great, we just prefer Outlook Express. I had my old pc configured
the same for OE and it worked great, but the darn thing died so I bought
this one. I've been online and on the phone with the manufacturer's reps
and they can't fix it, they've even replaced the machine and I still have
the same problem. The OS was pre-installed, but I've re-installed it
from a recovery partition too. I'm looking at the link bruce sent me and
I don't quite understand everything there is to know about .wab files.
But what I'm seeing on my pc is duplicate .wab files for both users, even
with the separate identities and separate user accounts. Can I just
change the name of the .wab files in my wife's account from
"administrator.wab and administrator.wab~" (which is the same as the
files for my administrator account) to "wife.wab and wife.wab~"? I
presume it's not that easy but I must ask.

snip
I've read through countless forum discussions, websites, and M'soft
bulletins
and still cannot make the Address Book work for other users on my
computer. I'm running xp media center (xp pro sp2), ie 6, with me on an
administrator account and my wife on a limited account. We like to use
oe6 for e-mail but when trying to set up her address book for it I get
the error msg. about address book corrupted, etc. which was supposedly
caused by kb911567. I've tried setting her up as an administrative
acct. and the address book opens but it's the address book from my
admin. acct., not a new address book specifically for her. When I open
her address book in windows explorer, it shows two .wab files-
administrator.wab and administrator.wab~, same as my address book. I
suspect my problem has something to do with this since I presume her
.wab files should be specific to her. I've tried the kb918651,
kb918766 fix to no avail. I've modified the registry to show ie and oe
uninstalled so I could re-install them. That did not work. I think
that if I
could modifiy her .wab files I could get her address book going but I'm
not quite sure what to do. Any help would be appreciated as I've been
racking my
brain on this for about 2 weeks.

still having trouble with oe6 address book
 

After seeing that the identities are the same I created new ones for my wife
and me. It did not solve the problem. I still get error msgs. when trying to
open address book in her user profile.

"randolindso" wrote:

Unfortunately, I must go to work now, Ron, Frank, whoever. I sure do
appreciate your help and please post any responses you have and I'll look for
them this pm. I sure would like to resolve this.

"randolindso" wrote:

Ron- My store Folder value is:C:\Documents and
Settings\HP_Administrator\Local Settings\Application
Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook
Express My wife's is C:\Documents and Settings\HP_Administrator\Local
Settings\Application
Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook
Express

"Ron Sommer" wrote:

In OE, Tools, Options, Maintenance tab, Store Folder button
right click, Select All, Right click, copy, open NotePad, paste
Do this for each Identity.
Switch to your wife's user account.
Do the same thing.
Post the results into a reply.
--
Ron Sommer

"randolindso" wrote in message
...
In my user account when I open Outlook Express/File/Identities/Manage
Identities I find "Main Identity" listed in all three boxes on that page.
And then, when I do the same under my wife's account, I also find "Main
Identity" in all three boxes. Does this mean I've configured our e-mail
accounts incorrectly or does this just mean that the identity of that
particular instance of OE that's open(my user account...or my wife's
account)
is the "Main Identity" for that account?
"randolindso" wrote:

I've read through countless forum discussions, websites, and M'soft
bulletins
and still cannot make the Address Book work for other users on my
computer.
I'm running xp media center (xp pro sp2), ie 6, with me on an
administrator
account and my wife on a limited account. We like to use oe6 for e-mail
but
when trying to set up her address book for it I get the error msg. about
address book corrupted, etc. which was supposedly caused by kb911567.
I've
tried setting her up as an administrative acct. and the address book
opens
but it's the address book from my admin. acct., not a new address book
specifically for her. When I open her address book in windows explorer,
it
shows two .wab files- administrator.wab and administrator.wab~, same as
my
address book. I suspect my problem has something to do with this since I
presume her .wab files should be specific to her. I've tried the
kb918651,
kb918766 fix to no avail. I've modified the registry to show ie and oe
uninstalled so I could re-install them. That did not work. I think that
if I
could modifiy her .wab files I could get her address book going but I'm
not
quite sure what to do. Any help would be appreciated as I've been
racking my
brain on this for about 2 weeks.

still having trouble with oe6 address book
 

Out of curiosity, turn on and log on as Guest user, does it also have the
same address book problem?

Ken

"randolindso" wrote in message
...
| After seeing that the identities are the same I created new ones for my
wife
| and me. It did not solve the problem. I still get error msgs. when trying
to
| open address book in her user profile.
|
| "randolindso" wrote:
|
| Unfortunately, I must go to work now, Ron, Frank, whoever. I sure do
| appreciate your help and please post any responses you have and I'll
look for
| them this pm. I sure would like to resolve this.
|
| "randolindso" wrote:
|
| Ron- My store Folder value is:C:\Documents and
| Settings\HP_Administrator\Local Settings\Application
|
Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook
| Express My wife's is C:\Documents and
Settings\HP_Administrator\Local
| Settings\Application
|
Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook
| Express
|
| "Ron Sommer" wrote:
|
| In OE, Tools, Options, Maintenance tab, Store Folder button
| right click, Select All, Right click, copy, open NotePad, paste
| Do this for each Identity.
| Switch to your wife's user account.
| Do the same thing.
| Post the results into a reply.
| --
| Ron Sommer
|
| "randolindso" wrote in
message
| ...
| In my user account when I open Outlook
Express/File/Identities/Manage
| Identities I find "Main Identity" listed in all three boxes on
that page.
| And then, when I do the same under my wife's account, I also find
"Main
| Identity" in all three boxes. Does this mean I've configured our
e-mail
| accounts incorrectly or does this just mean that the identity of
that
| particular instance of OE that's open(my user account...or my
wife's
| account)
| is the "Main Identity" for that account?
| "randolindso" wrote:
|
| I've read through countless forum discussions, websites, and
M'soft
| bulletins
| and still cannot make the Address Book work for other users on my
| computer.
| I'm running xp media center (xp pro sp2), ie 6, with me on an
| administrator
| account and my wife on a limited account. We like to use oe6 for
e-mail
| but
| when trying to set up her address book for it I get the error
msg. about
| address book corrupted, etc. which was supposedly caused by
kb911567.
| I've
| tried setting her up as an administrative acct. and the address
book
| opens
| but it's the address book from my admin. acct., not a new address
book
| specifically for her. When I open her address book in windows
explorer,
| it
| shows two .wab files- administrator.wab and administrator.wab~,
same as
| my
| address book. I suspect my problem has something to do with this
since I
| presume her .wab files should be specific to her. I've tried the
| kb918651,
| kb918766 fix to no avail. I've modified the registry to show ie
and oe
| uninstalled so I could re-install them. That did not work. I
think that
| if I
| could modifiy her .wab files I could get her address book going
but I'm
| not
| quite sure what to do. Any help would be appreciated as I've
been
| racking my
| brain on this for about 2 weeks.
|
|
|

still having trouble with oe6 address book
 

Ken...Yep, same address book error messages.

"Ken" wrote:

Out of curiosity, turn on and log on as Guest user, does it also have the
same address book problem?

Ken

"randolindso" wrote in message
...
| After seeing that the identities are the same I created new ones for my
wife
| and me. It did not solve the problem. I still get error msgs. when trying
to
| open address book in her user profile.
|
| "randolindso" wrote:
|
| Unfortunately, I must go to work now, Ron, Frank, whoever. I sure do
| appreciate your help and please post any responses you have and I'll
look for
| them this pm. I sure would like to resolve this.
|
| "randolindso" wrote:
|
| Ron- My store Folder value is:C:\Documents and
| Settings\HP_Administrator\Local Settings\Application
|
Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook
| Express My wife's is C:\Documents and
Settings\HP_Administrator\Local
| Settings\Application
|
Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook
| Express
|
| "Ron Sommer" wrote:
|
| In OE, Tools, Options, Maintenance tab, Store Folder button
| right click, Select All, Right click, copy, open NotePad, paste
| Do this for each Identity.
| Switch to your wife's user account.
| Do the same thing.
| Post the results into a reply.
| --
| Ron Sommer
|
| "randolindso" wrote in
message
| ...
| In my user account when I open Outlook
Express/File/Identities/Manage
| Identities I find "Main Identity" listed in all three boxes on
that page.
| And then, when I do the same under my wife's account, I also find
"Main
| Identity" in all three boxes. Does this mean I've configured our
e-mail
| accounts incorrectly or does this just mean that the identity of
that
| particular instance of OE that's open(my user account...or my
wife's
| account)
| is the "Main Identity" for that account?
| "randolindso" wrote:
|
| I've read through countless forum discussions, websites, and
M'soft
| bulletins
| and still cannot make the Address Book work for other users on my
| computer.
| I'm running xp media center (xp pro sp2), ie 6, with me on an
| administrator
| account and my wife on a limited account. We like to use oe6 for
e-mail
| but
| when trying to set up her address book for it I get the error
msg. about
| address book corrupted, etc. which was supposedly caused by
kb911567.
| I've
| tried setting her up as an administrative acct. and the address
book
| opens
| but it's the address book from my admin. acct., not a new address
book
| specifically for her. When I open her address book in windows
explorer,
| it
| shows two .wab files- administrator.wab and administrator.wab~,
same as
| my
| address book. I suspect my problem has something to do with this
since I
| presume her .wab files should be specific to her. I've tried the
| kb918651,
| kb918766 fix to no avail. I've modified the registry to show ie
and oe
| uninstalled so I could re-install them. That did not work. I
think that
| if I
| could modifiy her .wab files I could get her address book going
but I'm
| not
| quite sure what to do. Any help would be appreciated as I've
been
| racking my
| brain on this for about 2 weeks.
|
|
|

still having trouble with oe6 address book
 

Hi,

What does the error message say exactly?

Ken

"randolindso" wrote in message
...
| Ken...Yep, same address book error messages.
|
| "Ken" wrote:
|
| Out of curiosity, turn on and log on as Guest user, does it also have
the
| same address book problem?
|
| Ken
|
| "randolindso" wrote in message
| ...
| | After seeing that the identities are the same I created new ones for
my
| wife
| | and me. It did not solve the problem. I still get error msgs. when
trying
| to
| | open address book in her user profile.
| |

still having trouble with oe6 address book
 

When I open OE in the Guest acct. (or in my wife's limited acct) and then
click on the address button at the top, or in ToolsAddress Book, the error
msg. pops up in the center of my screen and says "The Address Book failed to
load. Outlook Express is incorrectly configured, please re-install." Then
when I click ok another msg. pops up saying "Unable to open the Address book.
The Address Book may not be installed properly." I know this sounds very
similar to the kb911567 problem, and that was my original thought, but I've
tried the kb hotfix for that, I re-installed the OS from a recovery partition
and tried OE before kb911567, and HP actually replaced my pc and I set OE up
again without kb911567. I'm not a professional user, but I'm fairly
profecient, and this thing is driving me nuts!!!!

"Ken" wrote:

Hi,

What does the error message say exactly?

Ken

"randolindso" wrote in message
...
| Ken...Yep, same address book error messages.
|
| "Ken" wrote:
|
| Out of curiosity, turn on and log on as Guest user, does it also have
the
| same address book problem?
|
| Ken
|
| "randolindso" wrote in message
| ...
| | After seeing that the identities are the same I created new ones for
my
| wife
| | and me. It did not solve the problem. I still get error msgs. when
trying
| to
| | open address book in her user profile.
| |

still having trouble with oe6 address book
 

See if the info in this Knowledge Base article helps you fix the problem (it
also applies to OE6):

Err Msg: Address Book Failed to Load, Outlook Express Is...:
http://support.microsoft.com/?kbid=191946

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

"randolindso" wrote in message
...
When I open OE in the Guest acct. (or in my wife's limited acct) and then
click on the address button at the top, or in ToolsAddress Book, the
error
msg. pops up in the center of my screen and says "The Address Book failed
to
load. Outlook Express is incorrectly configured, please re-install."
Then
when I click ok another msg. pops up saying "Unable to open the Address
book.
The Address Book may not be installed properly." I know this sounds very
similar to the kb911567 problem, and that was my original thought, but
I've
tried the kb hotfix for that, I re-installed the OS from a recovery
partition
and tried OE before kb911567, and HP actually replaced my pc and I set OE
up
again without kb911567. I'm not a professional user, but I'm fairly
profecient, and this thing is driving me nuts!!!!

"Ken" wrote:

Hi,

What does the error message say exactly?

Ken

"randolindso" wrote in message
...
| Ken...Yep, same address book error messages.
|
| "Ken" wrote:
|
| Out of curiosity, turn on and log on as Guest user, does it also have
the
| same address book problem?
|
| Ken
|
| "randolindso" wrote in
message
| ...
| | After seeing that the identities are the same I created new ones
for
my
| wife
| | and me. It did not solve the problem. I still get error msgs. when
trying
| to
| | open address book in her user profile.
| |

still having trouble with oe6 address book
 

Jim- YOU ARE THE MAN!!!!! In http://support.microsoft.com/?kbid=191946
neither step 1 alone, deleting incorrect reg values nor step 3 alone, create
new WAB File, did the trick, but the combination of the two did it! My wife
and I now have our very own personal Address Books in OE. Thanks so much.
And many thanks to all of you who posted. I learned quite a lot about OE,
WAB, and identities. I believe this is what Microsoft Discussion Groups, and
frankly, most other discussion groups, is all about. Thanks again.

"Jim Pickering" wrote:

See if the info in this Knowledge Base article helps you fix the problem (it
also applies to OE6):

Err Msg: Address Book Failed to Load, Outlook Express Is...:
http://support.microsoft.com/?kbid=191946

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

"randolindso" wrote in message
...
When I open OE in the Guest acct. (or in my wife's limited acct) and then
click on the address button at the top, or in ToolsAddress Book, the
error
msg. pops up in the center of my screen and says "The Address Book failed
to
load. Outlook Express is incorrectly configured, please re-install."
Then
when I click ok another msg. pops up saying "Unable to open the Address
book.
The Address Book may not be installed properly." I know this sounds very
similar to the kb911567 problem, and that was my original thought, but
I've
tried the kb hotfix for that, I re-installed the OS from a recovery
partition
and tried OE before kb911567, and HP actually replaced my pc and I set OE
up
again without kb911567. I'm not a professional user, but I'm fairly
profecient, and this thing is driving me nuts!!!!

"Ken" wrote:

Hi,

What does the error message say exactly?

Ken

"randolindso" wrote in message
...
| Ken...Yep, same address book error messages.
|
| "Ken" wrote:
|
| Out of curiosity, turn on and log on as Guest user, does it also have
the
| same address book problem?
|
| Ken
|
| "randolindso" wrote in
message
| ...
| | After seeing that the identities are the same I created new ones
for
my
| wife
| | and me. It did not solve the problem. I still get error msgs. when
trying
| to
| | open address book in her user profile.
| |

still having trouble with oe6 address book
 

Glad to hear it fixed it. Thanks for the feedback.
--
Jim Pickering, MVP, Outlook Express

"randolindso" wrote in message
...
Jim- YOU ARE THE MAN!!!!! In http://support.microsoft.com/?kbid=191946
neither step 1 alone, deleting incorrect reg values nor step 3 alone,
create
new WAB File, did the trick, but the combination of the two did it! My
wife
and I now have our very own personal Address Books in OE. Thanks so much.
And many thanks to all of you who posted. I learned quite a lot about OE,
WAB, and identities. I believe this is what Microsoft Discussion Groups,
and
frankly, most other discussion groups, is all about. Thanks again.

"Jim Pickering" wrote:

See if the info in this Knowledge Base article helps you fix the problem
(it
also applies to OE6):

Err Msg: Address Book Failed to Load, Outlook Express Is...:
http://support.microsoft.com/?kbid=191946

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

"randolindso" wrote in message
...
When I open OE in the Guest acct. (or in my wife's limited acct) and
then
click on the address button at the top, or in ToolsAddress Book, the
error
msg. pops up in the center of my screen and says "The Address Book
failed
to
load. Outlook Express is incorrectly configured, please re-install."
Then
when I click ok another msg. pops up saying "Unable to open the Address
book.
The Address Book may not be installed properly." I know this sounds
very
similar to the kb911567 problem, and that was my original thought, but
I've
tried the kb hotfix for that, I re-installed the OS from a recovery
partition
and tried OE before kb911567, and HP actually replaced my pc and I set
OE
up
again without kb911567. I'm not a professional user, but I'm fairly
profecient, and this thing is driving me nuts!!!!

"Ken" wrote:

Hi,

What does the error message say exactly?

Ken

"randolindso" wrote in message
...
| Ken...Yep, same address book error messages.
|
| "Ken" wrote:
|
| Out of curiosity, turn on and log on as Guest user, does it also
have
the
| same address book problem?
|
| Ken
|
| "randolindso" wrote in
message
| ...
| | After seeing that the identities are the same I created new ones
for
my
| wife
| | and me. It did not solve the problem. I still get error msgs.
when
trying
| to
| | open address book in her user profile.
| |

still having trouble with oe6 address book
 

You need to create new user accounts for you and your wife.
From a post by Malke:
make a
new account and copy the data from the other two into it. If you want
the new account to have the same settings as one of the other accounts,
follow the instructions at the link below. Otherwise, just copy over
your data. You will need to log into the new account once before you
can copy anything to it.

Copy a User Account -
http://support.microsoft.com/default.aspx?kbid=811151
--
Ron Sommer

"randolindso" wrote in message
...
Unfortunately, I must go to work now, Ron, Frank, whoever. I sure do
appreciate your help and please post any responses you have and I'll look
for
them this pm. I sure would like to resolve this.

"randolindso" wrote:

Ron- My store Folder value is:C:\Documents and
Settings\HP_Administrator\Local Settings\Application
Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook
Express My wife's is C:\Documents and
Settings\HP_Administrator\Local
Settings\Application
Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook
Express

"Ron Sommer" wrote:

In OE, Tools, Options, Maintenance tab, Store Folder button
right click, Select All, Right click, copy, open NotePad, paste
Do this for each Identity.
Switch to your wife's user account.
Do the same thing.
Post the results into a reply.
--
Ron Sommer

"randolindso" wrote in message
...
In my user account when I open Outlook Express/File/Identities/Manage
Identities I find "Main Identity" listed in all three boxes on that
page.
And then, when I do the same under my wife's account, I also find
"Main
Identity" in all three boxes. Does this mean I've configured our
e-mail
accounts incorrectly or does this just mean that the identity of that
particular instance of OE that's open(my user account...or my wife's
account)
is the "Main Identity" for that account?
"randolindso" wrote:

I've read through countless forum discussions, websites, and M'soft
bulletins
and still cannot make the Address Book work for other users on my
computer.
I'm running xp media center (xp pro sp2), ie 6, with me on an
administrator
account and my wife on a limited account. We like to use oe6 for
e-mail
but
when trying to set up her address book for it I get the error msg.
about
address book corrupted, etc. which was supposedly caused by
kb911567.
I've
tried setting her up as an administrative acct. and the address book
opens
but it's the address book from my admin. acct., not a new address
book
specifically for her. When I open her address book in windows
explorer,
it
shows two .wab files- administrator.wab and administrator.wab~, same
as
my
address book. I suspect my problem has something to do with this
since I
presume her .wab files should be specific to her. I've tried the
kb918651,
kb918766 fix to no avail. I've modified the registry to show ie and
oe
uninstalled so I could re-install them. That did not work. I think
that
if I
could modifiy her .wab files I could get her address book going but
I'm
not
quite sure what to do. Any help would be appreciated as I've been
racking my
brain on this for about 2 weeks.