Cannot import Address Book
 

After uploading an update, my Address Book dumped. I have a back up, but get
an error message that the import did not happen. I don't believe my .wab
file is NOT corrupted as I have two copies on two different media. Can
anyone help?
--
Thanks From Scotty23

Cannot import Address Book
 

Clarification: Running XP with all Service Packs and updates, Outlook
Express 6. My .wab file is not corrupted.
--
Thanks From Scotty23


"Scotty23" wrote:

After uploading an update, my Address Book dumped. I have a back up, but get
an error message that the import did not happen. I don't believe my .wab
file is NOT corrupted as I have two copies on two different media. Can
anyone help?
--
Thanks From Scotty23

Cannot import Address Book
 

First, right click on the backup and remove the Read Only attribute.

Just opening OE and trying to import won't work. Open OE and then *open* the
Address Book. File | Import | Address Book (wab).
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Scotty23" wrote in message
...
After uploading an update, my Address Book dumped. I have a back up, but
get
an error message that the import did not happen. I don't believe my .wab
file is NOT corrupted as I have two copies on two different media. Can
anyone help?
--
Thanks From Scotty23

Cannot import Address Book
 

What update?

Operating system in use? File version number shown in Properties for
wab32.dll ? Is Outlook also installed on this computer and are you sharing
Contacts with that program?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for
support calls that are associated with security updates



"Scotty23" wrote in message
...
After uploading an update, my Address Book dumped. I have a back up, but
get
an error message that the import did not happen. I don't believe my .wab
file is NOT corrupted as I have two copies on two different media. Can
anyone help?
--
Thanks From Scotty23

Cannot import Address Book
 

Thanks Bruce. Yep, I import via the Address Book, and yep I unselected "read
only." I get the error message: "An error occurred during the import
process. The import process could not be completed."

--
Thanks From Scotty23


"Bruce Hagen" wrote:

First, right click on the backup and remove the Read Only attribute.

Just opening OE and trying to import won't work. Open OE and then *open* the
Address Book. File | Import | Address Book (wab).
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Scotty23" wrote in message
...
After uploading an update, my Address Book dumped. I have a back up, but
get
an error message that the import did not happen. I don't believe my .wab
file is NOT corrupted as I have two copies on two different media. Can
anyone help?
--
Thanks From Scotty23

Cannot import Address Book
 

Hi Jim,

It happened after one of those "multiple update" downloads. I didn't notice
the import problem for a week or two after the update. That was the only
thing that changed on my computer during that time. I cannot tell you what
update may (or may not) have caused this to happen.

I've got multiple copies of wab32.dll. Version under "common files\system"
is 6.0.2900.2869; version under "service pack files" is 6.0.2900.2180. I
also have wab32.dll files in $ntservicepack directory.


--
Thanks From Scotty23


"Jim Pickering" wrote:

What update?

Operating system in use? File version number shown in Properties for
wab32.dll ? Is Outlook also installed on this computer and are you sharing
Contacts with that program?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for
support calls that are associated with security updates



"Scotty23" wrote in message
...
After uploading an update, my Address Book dumped. I have a back up, but
get
an error message that the import did not happen. I don't believe my .wab
file is NOT corrupted as I have two copies on two different media. Can
anyone help?
--
Thanks From Scotty23

Cannot import Address Book
 

If you downloaded KB911567 and then lost your Address Book download the
following patch to correct the problem. Your AB should then be viewable and
an import not needed.

Patch KB918651:
http://tinyurl.com/mx3r2

This patch addresses some of the issues that were caused by KB911567.

Address Book problems.
Unsent templates appearing as sent.
Manually compacting will now reset the registry counter to Zero in
WinXP/SP2.

To complete the fix for .eml templates, a registry change is needed. See:
http://support.microsoft.com/kb/918766

Tom Koch also has this information at his site, along with a downloadable
Zip file to do the registry change for you. See:
http://www.insideoe.com/#kb918651
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Scotty23" wrote in message
...
Thanks Bruce. Yep, I import via the Address Book, and yep I unselected
"read
only." I get the error message: "An error occurred during the import
process. The import process could not be completed."

--
Thanks From Scotty23


"Bruce Hagen" wrote:

First, right click on the backup and remove the Read Only attribute.

Just opening OE and trying to import won't work. Open OE and then *open*
the
Address Book. File | Import | Address Book (wab).
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Scotty23" wrote in message
...
After uploading an update, my Address Book dumped. I have a back up,
but
get
an error message that the import did not happen. I don't believe my
.wab
file is NOT corrupted as I have two copies on two different media. Can
anyone help?
--
Thanks From Scotty23

Cannot import Address Book
 

1. Download the following update, saving it to your hard-drive:

http://www.microsoft.com/downloads/d...2-98af2256ccc3

2. Close all running applications including Outlook Express and Address
Book.

3. Double-click on the saved file to install it & reboot.

Now try opening the Address Book by double clicking it and see if you can
export the contents as a CSV (Text) file which should import into any
address book. And you can create a new address book by using the Start/Run
line and type: WAB /a

However that new address book will not be recognized in Outlook Express
until you make a registry edit at this key pointing to the new WAB file at
its new location:

Close OE and the address book. Run regedit.exe and navigate to this key:
HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4\Wab File Name

Right-click on (Default) in the right-hand pane and enter your new path to
the *.wab file. Close Regedit and open OE to use the new *.wab immediately.

The new wab file should import w/o problem from the saved CSV (Text) file.
Post back if you continue to have problems.

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

"Scotty23" wrote in message
...
Hi Jim,

It happened after one of those "multiple update" downloads. I didn't
notice
the import problem for a week or two after the update. That was the only
thing that changed on my computer during that time. I cannot tell you
what
update may (or may not) have caused this to happen.

I've got multiple copies of wab32.dll. Version under "common
files\system"
is 6.0.2900.2869; version under "service pack files" is 6.0.2900.2180. I
also have wab32.dll files in $ntservicepack directory.


--
Thanks From Scotty23


"Jim Pickering" wrote:

What update?

Operating system in use? File version number shown in Properties for
wab32.dll ? Is Outlook also installed on this computer and are you
sharing
Contacts with that program?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge
for
support calls that are associated with security updates



"Scotty23" wrote in message
...
After uploading an update, my Address Book dumped. I have a back up,
but
get
an error message that the import did not happen. I don't believe my
.wab
file is NOT corrupted as I have two copies on two different media. Can
anyone help?
--
Thanks From Scotty23

Cannot import Address Book
 

Thanks Jim! It worked. I downloaded the update, installed and re-booted.
Did not need to do the rest -- the import function worked great from my
back-up file. Thanks for saving my address book with 9000+ addresses! All
the best....
--
Thanks From Scotty23


"Jim Pickering" wrote:

1. Download the following update, saving it to your hard-drive:

http://www.microsoft.com/downloads/d...2-98af2256ccc3

2. Close all running applications including Outlook Express and Address
Book.

3. Double-click on the saved file to install it & reboot.

Now try opening the Address Book by double clicking it and see if you can
export the contents as a CSV (Text) file which should import into any
address book. And you can create a new address book by using the Start/Run
line and type: WAB /a

However that new address book will not be recognized in Outlook Express
until you make a registry edit at this key pointing to the new WAB file at
its new location:

Close OE and the address book. Run regedit.exe and navigate to this key:
HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4\Wab File Name

Right-click on (Default) in the right-hand pane and enter your new path to
the *.wab file. Close Regedit and open OE to use the new *.wab immediately.

The new wab file should import w/o problem from the saved CSV (Text) file.
Post back if you continue to have problems.

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

"Scotty23" wrote in message
...
Hi Jim,

It happened after one of those "multiple update" downloads. I didn't
notice
the import problem for a week or two after the update. That was the only
thing that changed on my computer during that time. I cannot tell you
what
update may (or may not) have caused this to happen.

I've got multiple copies of wab32.dll. Version under "common
files\system"
is 6.0.2900.2869; version under "service pack files" is 6.0.2900.2180. I
also have wab32.dll files in $ntservicepack directory.


--
Thanks From Scotty23


"Jim Pickering" wrote:

What update?

Operating system in use? File version number shown in Properties for
wab32.dll ? Is Outlook also installed on this computer and are you
sharing
Contacts with that program?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge
for
support calls that are associated with security updates



"Scotty23" wrote in message
...
After uploading an update, my Address Book dumped. I have a back up,
but
get
an error message that the import did not happen. I don't believe my
.wab
file is NOT corrupted as I have two copies on two different media. Can
anyone help?
--
Thanks From Scotty23

Cannot import Address Book
 

Glad to hear it worked, but 9000+ addresses? Most people have a problem
with a "blank" address book as they come up to and/or exceed 999 contacts.
Thanks for the feedback.
--
Jim Pickering, MVP, Outlook Express




"Scotty23" wrote in message
...
Thanks Jim! It worked. I downloaded the update, installed and re-booted.
Did not need to do the rest -- the import function worked great from my
back-up file. Thanks for saving my address book with 9000+ addresses!
All
the best....
--
Thanks From Scotty23


"Jim Pickering" wrote:

1. Download the following update, saving it to your hard-drive:

http://www.microsoft.com/downloads/d...2-98af2256ccc3

2. Close all running applications including Outlook Express and Address
Book.

3. Double-click on the saved file to install it & reboot.

Now try opening the Address Book by double clicking it and see if you can
export the contents as a CSV (Text) file which should import into any
address book. And you can create a new address book by using the
Start/Run
line and type: WAB /a

However that new address book will not be recognized in Outlook Express
until you make a registry edit at this key pointing to the new WAB file
at
its new location:

Close OE and the address book. Run regedit.exe and navigate to this key:
HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4\Wab File Name

Right-click on (Default) in the right-hand pane and enter your new path
to
the *.wab file. Close Regedit and open OE to use the new *.wab
immediately.

The new wab file should import w/o problem from the saved CSV (Text)
file.
Post back if you continue to have problems.

--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.

"Scotty23" wrote in message
...
Hi Jim,

It happened after one of those "multiple update" downloads. I didn't
notice
the import problem for a week or two after the update. That was the
only
thing that changed on my computer during that time. I cannot tell you
what
update may (or may not) have caused this to happen.

I've got multiple copies of wab32.dll. Version under "common
files\system"
is 6.0.2900.2869; version under "service pack files" is 6.0.2900.2180.
I
also have wab32.dll files in $ntservicepack directory.


--
Thanks From Scotty23


"Jim Pickering" wrote:

What update?

Operating system in use? File version number shown in Properties for
wab32.dll ? Is Outlook also installed on this computer and are you
sharing
Contacts with that program?
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be
helped.

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no
charge
for
support calls that are associated with security updates



"Scotty23" wrote in message
...
After uploading an update, my Address Book dumped. I have a back
up,
but
get
an error message that the import did not happen. I don't believe my
.wab
file is NOT corrupted as I have two copies on two different media.
Can
anyone help?
--
Thanks From Scotty23