Since I can't open attachments, I am concluding that OE must be corrupt.

What is the procedure for re-installing and will I lose my store files and
address book?

Bad assumption.
Tools | Options | SecurityUncheck "Do not allow attachments ...".

--
Frank Saunders, MS-MVP OE/IE
http://www.fjsmjs.com
Please reply in newsgroup, especially if you want an answer.

"Michael" wrote in message
. ..
Since I can't open attachments, I am concluding that OE must be corrupt.

What is the procedure for re-installing and will I lose my store files and
address book?

Ahhghh...people keep telling me that here and I keep saying that does
nothing to fix the problem.


"Frank Saunders, MS-MVP OE" wrote in message
...
Bad assumption.
Tools | Options | SecurityUncheck "Do not allow attachments ...".

--
Frank Saunders, MS-MVP OE/IE
http://www.fjsmjs.com
Please reply in newsgroup, especially if you want an answer.

"Michael" wrote in message
. ..
Since I can't open attachments, I am concluding that OE must be corrupt.

What is the procedure for re-installing and will I lose my store files
and address book?

qp
Ahhghh...people keep telling me that here and I keep saying that does
nothing to fix the problem.
/qp

If you stayed in the same thread instead of starting a new post, that
wouldn't have happened.

These links show how to backup and restore OE. The process is the same for
transferring to a new computer, which would be the same as a new HDD. Review
them and you may find where you went wrong.

Backup & Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx

If you are transferring to another PC, and have access to a Windows XP setup
CD, or if both computers are running Windows XP, see:
http://www.microsoft.com/windows/IE/...pten.mspx#EBAA

If you insist on reinstalling OE, (which probably won't help):

How to Reinstall or Repair IE6 and OE6:
http://support.microsoft.com/?kbid=318378

Although written for WinXP, it works for all Windows operating systems 98 or
newer.

If you are using WinXP/SP2, and it was not already on your computer from the
factory, you will have to remove SP2 first.

How to remove SP2:
http://support.microsoft.com/default...b;EN-US;875350
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Michael" wrote in message
. ..
Ahhghh...people keep telling me that here and I keep saying that does
nothing to fix the problem.


"Frank Saunders, MS-MVP OE" wrote in message
...
Bad assumption.
Tools | Options | SecurityUncheck "Do not allow attachments ...".

--
Frank Saunders, MS-MVP OE/IE
http://www.fjsmjs.com
Please reply in newsgroup, especially if you want an answer.

"Michael" wrote in message
. ..
Since I can't open attachments, I am concluding that OE must be corrupt.

What is the procedure for re-installing and will I lose my store files
and address book?

Go to File | Identities and set up a new Identity.

Also see points 1, 2 and 3 he www.oehelp.com/OETips.aspx

steve

"Michael" wrote in message
. ..
Ahhghh...people keep telling me that here and I keep saying that does
nothing to fix the problem.


"Frank Saunders, MS-MVP OE" wrote in message
...
Bad assumption.
Tools | Options | SecurityUncheck "Do not allow attachments ...".

--
Frank Saunders, MS-MVP OE/IE
http://www.fjsmjs.com
Please reply in newsgroup, especially if you want an answer.

"Michael" wrote in message
. ..
Since I can't open attachments, I am concluding that OE must be corrupt.

What is the procedure for re-installing and will I lose my store files
and address book?

"Michael" in
:

Since I can't open attachments, I am concluding that OE must be
corrupt.

What is the procedure for re-installing and will I lose my store files
and address book?



if anything is important enough to keep, then File"save as..."

Bruce Hagen skrev:
How to Reinstall or Repair IE6 and OE6:

If you are using WinXP/SP2, and it was not already on your computer
from the factory, you will have to remove SP2 first.

And if you use WinXP/SP2 and it was already on the computer from the
factory how do you then repair IE/OE when it need to be repaired?
thomas

"ThomasD (dk)" wrote in message
...
Bruce Hagen skrev:
How to Reinstall or Repair IE6 and OE6:

If you are using WinXP/SP2, and it was not already on your computer
from the factory, you will have to remove SP2 first.

And if you use WinXP/SP2 and it was already on the computer from the
factory how do you then repair IE/OE when it need to be repaired?
thomas

If SP2 was included in the OEM's installation disk, then you don't, (can't),
have to remove it.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

Bruce Hagen skrev:
If SP2 was included in the OEM's installation disk, then you don't,
(can't), have to remove it.

yes, that is understood, but in that case how do you reinstall or
repair IE/OE?
thomas

"ThomasD (dk)" wrote in message
...
Bruce Hagen skrev:
If SP2 was included in the OEM's installation disk, then you don't,
(can't), have to remove it.

yes, that is understood, but in that case how do you reinstall or repair
IE/OE?
thomas

Same way as I posted with that one exception.

How to Reinstall or Repair IE6 and OE6:
http://support.microsoft.com/?kbid=318378

--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~