I can't send mail on my new Charter account
 

Hi all,

I recently started a new charter account for my wife and I. Hers doesn't
send mail on the wireless laptop, but my desktop does using a my email
address in outlook express. Any ideas on how I should configure her OE to
send mail. Hers receives fine. I double checked my server settings w/
Charter, but they said "we don't support OE" and won't help me other than
giving me the smtp info which I have put in. Any ideas w/ this one?

Here's the error message:
The message could not be sent because one of the recipients was rejected by
the server. The rejected e-mail address was 'edited out for privacy'.
Subject ' ', Account: 'x', Server: 'smtp.charter.net', Protocol: SMTP,
Server Response: '550 #5.1.0 Address rejected.', Port: 25, Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC79

Thanks for any help!

I can't send mail on my new Charter account
 

Have you Googled the error?

Tom

"jb" wrote in message
...
Hi all,

I recently started a new charter account for my wife and I. Hers doesn't
send mail on the wireless laptop, but my desktop does using a my email
address in outlook express. Any ideas on how I should configure her OE to
send mail. Hers receives fine. I double checked my server settings w/
Charter, but they said "we don't support OE" and won't help me other than
giving me the smtp info which I have put in. Any ideas w/ this one?

Here's the error message:
The message could not be sent because one of the recipients was rejected
by the server. The rejected e-mail address was 'edited out for privacy'.
Subject ' ', Account: 'x', Server: 'smtp.charter.net', Protocol: SMTP,
Server Response: '550 #5.1.0 Address rejected.', Port: 25, Secure(SSL):
No, Server Error: 550, Error Number: 0x800CCC79

Thanks for any help!

I can't send mail on my new Charter account
 

See:
http://www.insideoe.com/problems/errors.htm#relay550
and:
http://support.microsoft.com/default...en-us%3B290808
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"jb" wrote in message
...
Hi all,

I recently started a new charter account for my wife and I. Hers doesn't
send mail on the wireless laptop, but my desktop does using a my email
address in outlook express. Any ideas on how I should configure her OE to
send mail. Hers receives fine. I double checked my server settings w/
Charter, but they said "we don't support OE" and won't help me other than
giving me the smtp info which I have put in. Any ideas w/ this one?

Here's the error message:
The message could not be sent because one of the recipients was rejected
by the server. The rejected e-mail address was 'edited out for privacy'.
Subject ' ', Account: 'x', Server: 'smtp.charter.net', Protocol: SMTP,
Server Response: '550 #5.1.0 Address rejected.', Port: 25, Secure(SSL):
No, Server Error: 550, Error Number: 0x800CCC79

Thanks for any help!

I can't send mail on my new Charter account
 

On Sat, 5 Aug 2006 17:23:39 -0400, jb wrote:

Hi all,

I recently started a new charter account for my wife and I. Hers doesn't
send mail on the wireless laptop, but my desktop does using a my email
address in outlook express. Any ideas on how I should configure her OE to
send mail. Hers receives fine. I double checked my server settings w/
Charter, but they said "we don't support OE" and won't help me other than
giving me the smtp info which I have put in. Any ideas w/ this one?

Here's the error message:
The message could not be sent because one of the recipients was rejected by
the server. The rejected e-mail address was 'edited out for privacy'.
Subject ' ', Account: 'x', Server: 'smtp.charter.net', Protocol: SMTP,
Server Response: '550 #5.1.0 Address rejected.', Port: 25, Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC79

Thanks for any help!

A '550' error is, typically, a relay error. It means that
'smtp.charter.net' does not recognize the omitted email address as a
local email address for which it is authorized as a relay server. From a
Telnet session to 'smtp.charter.net', it appears that they do accept
authenticated connections. Perhaps you need to configure MSOE for "My
server requires authentication".

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

I can't send mail on my new Charter account
 

Update: I tried "my server requires authentication" but without success.
I've investigated the error on the websites mentioned, but no effect. I
made sure my antivirus is off regarding outgoing messages.

"jb" wrote in message
...
Hi all,

I recently started a new charter account for my wife and I. Hers doesn't
send mail on the wireless laptop, but my desktop does using a my email
address in outlook express. Any ideas on how I should configure her OE to
send mail. Hers receives fine. I double checked my server settings w/
Charter, but they said "we don't support OE" and won't help me other than
giving me the smtp info which I have put in. Any ideas w/ this one?

Here's the error message:
The message could not be sent because one of the recipients was rejected
by the server. The rejected e-mail address was 'edited out for privacy'.
Subject ' ', Account: 'x', Server: 'smtp.charter.net', Protocol: SMTP,
Server Response: '550 #5.1.0 Address rejected.', Port: 25, Secure(SSL):
No, Server Error: 550, Error Number: 0x800CCC79

Thanks for any help!

I can't send mail on my new Charter account
 

1. Are you connected to Charter?
2. Are you using your Charter address?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Please reply in newsgroup. Do NOT send email.

"jb" wrote in message
...
Update: I tried "my server requires authentication" but without success.
I've investigated the error on the websites mentioned, but no effect. I
made sure my antivirus is off regarding outgoing messages.

"jb" wrote in message
...
Hi all,

I recently started a new charter account for my wife and I. Hers doesn't
send mail on the wireless laptop, but my desktop does using a my email
address in outlook express. Any ideas on how I should configure her OE
to send mail. Hers receives fine. I double checked my server settings
w/ Charter, but they said "we don't support OE" and won't help me other
than giving me the smtp info which I have put in. Any ideas w/ this one?

Here's the error message:
The message could not be sent because one of the recipients was rejected
by the server. The rejected e-mail address was 'edited out for privacy'.
Subject ' ', Account: 'x', Server: 'smtp.charter.net', Protocol: SMTP,
Server Response: '550 #5.1.0 Address rejected.', Port: 25, Secure(SSL):
No, Server Error: 550, Error Number: 0x800CCC79

I can't send mail on my new Charter account
 

On Sat, 5 Aug 2006 22:03:44 -0400, jb wrote:

"jb" wrote in message
...

I recently started a new charter account for my wife and I. Hers doesn't
send mail on the wireless laptop, but my desktop does using a my email
address in outlook express. Any ideas on how I should configure her OE to
send mail. Hers receives fine. I double checked my server settings w/
Charter, but they said "we don't support OE" and won't help me other than
giving me the smtp info which I have put in. Any ideas w/ this one?

Here's the error message:
The message could not be sent because one of the recipients was rejected
by the server. The rejected e-mail address was 'edited out for privacy'.
Subject ' ', Account: 'x', Server: 'smtp.charter.net', Protocol: SMTP,
Server Response: '550 #5.1.0 Address rejected.', Port: 25, Secure(SSL):
No, Server Error: 550, Error Number: 0x800CCC79

Update: I tried "my server requires authentication" but without success.
I've investigated the error on the websites mentioned, but no effect. I
made sure my antivirus is off regarding outgoing messages.

From your headers:

|NNTP-Posting-Host: 68-64-89-167.atlsfl.adelphia.net 68.64.89.167

That is _not_ a Charter connection. Adelphia is no more; and, AFAIK,
your connection should be either Comcast, or Road Runner.

Charter SMTP servers _may not_ like incoming Message Submission
connections from non-Charter networks. In that case, your only choice
will be to either use the SMTP for the ISP which provides your TCP/IP
Internet connection (either Comcast, or Road Runner), or a third party
mail service with SMTP access, such as GMail.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

I can't send mail on my new Charter account
 

"N. Miller" wrote in message
...
On Sat, 5 Aug 2006 22:03:44 -0400, jb wrote:

"jb" wrote in message
...

I recently started a new charter account for my wife and I. Hers
doesn't
send mail on the wireless laptop, but my desktop does using a my email
address in outlook express. Any ideas on how I should configure her OE
to
send mail. Hers receives fine. I double checked my server settings w/
Charter, but they said "we don't support OE" and won't help me other
than
giving me the smtp info which I have put in. Any ideas w/ this one?

Here's the error message:
The message could not be sent because one of the recipients was rejected
by the server. The rejected e-mail address was 'edited out for privacy'.
Subject ' ', Account: 'x', Server: 'smtp.charter.net', Protocol:
SMTP,
Server Response: '550 #5.1.0 Address rejected.', Port: 25, Secure(SSL):
No, Server Error: 550, Error Number: 0x800CCC79

Update: I tried "my server requires authentication" but without success.
I've investigated the error on the websites mentioned, but no effect. I
made sure my antivirus is off regarding outgoing messages.

From your headers:

|NNTP-Posting-Host: 68-64-89-167.atlsfl.adelphia.net 68.64.89.167

That is _not_ a Charter connection. Adelphia is no more; and, AFAIK,
your connection should be either Comcast, or Road Runner.

Charter SMTP servers _may not_ like incoming Message Submission
connections from non-Charter networks. In that case, your only choice
will be to either use the SMTP for the ISP which provides your TCP/IP
Internet connection (either Comcast, or Road Runner), or a third party
mail service with SMTP access, such as GMail.

--
Norman


Adelphia was bought by Intelos. They are still honoring some Adelphia
addresses. Just FYI.
(At least this is the case where my mother lives.)

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Please reply in newsgroup. Do NOT send email.

I can't send mail on my new Charter account
 

On Sun, 6 Aug 2006 11:19:32 -0500, Frank Saunders, MS-MVP OE/WM wrote:

Adelphia was bought by Intelos. They are still honoring some Adelphia
addresses. Just FYI.
(At least this is the case where my mother lives.)

That would be unusual. The majority of former Adelphians seem to be
going either to Comcast, or to Road Runner. There is major discussion
over who will be where at DSLReports; three forums in particular:

http://www.dslreports.com/forum/adelphia
http://www.dslreports.com/forum/comcast
http://www.dslreports.com/forum/cable,rr

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

I can't send mail on my new Charter account
 

"jb" bl...
Hi all,

I recently started a new charter account for my wife and I. Hers doesn't
send mail on the wireless laptop, but my desktop does using a my email
address in outlook express. Any ideas on how I should configure her OE to
send mail. Hers receives fine. I double checked my server settings w/
Charter, but they said "we don't support OE" and won't help me other than
giving me the smtp info which I have put in. Any ideas w/ this one?

Here's the error message:
The message could not be sent because one of the recipients was rejected
by the server. The rejected e-mail address was 'edited out for privacy'.
Subject ' ', Account: 'x', Server: 'smtp.charter.net', Protocol: SMTP,
Server Response: '550 #5.1.0 Address rejected.', Port: 25, Secure(SSL):
No, Server Error: 550, Error Number: 0x800CCC79

Thanks for any help!