Hi
All my sent messages disappeared from Sent folder ("Posta inviata.dbx"). In
the Identities folder there's no temporary (dbt) or old file. The PC did not
crash or something else when I was using this identity.
In the cleanup.log file I've found:

CLEANUP: 20:50:22 [db] Posta inviata.dbx, CompactAt: 20%, Wasted: 48069705%,
File: 038515880, Records: 00000000, Allocated: 000000080, Freed: 38455764,
Streams: 00000000, RemovedRead: 0, RemovedExpired: 0, JunkDeleted: 0

I think OE cleaned up that folder, but WHY??? Now the size of the file is
137 KB.
Is there a chance to recover that messages?? They was since 1998.........
MANY THANKS.
fefone

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), and bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are using a fully patched version of XP/SP2, see:
http://support.microsoft.com/kb/918069/en-us

If not:

DBXpress run in Extract From Disk Mode is the best, (probably only), chance
to recover messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning if you don't want to lose your messages in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"F. Sperati" wrote in message
...
Hi
All my sent messages disappeared from Sent folder ("Posta inviata.dbx").
In
the Identities folder there's no temporary (dbt) or old file. The PC did
not
crash or something else when I was using this identity.
In the cleanup.log file I've found:

CLEANUP: 20:50:22 [db] Posta inviata.dbx, CompactAt: 20%, Wasted:
48069705%,
File: 038515880, Records: 00000000, Allocated: 000000080, Freed: 38455764,
Streams: 00000000, RemovedRead: 0, RemovedExpired: 0, JunkDeleted: 0

I think OE cleaned up that folder, but WHY??? Now the size of the file is
137 KB.
Is there a chance to recover that messages?? They was since 1998.........
MANY THANKS.
fefone

Bruce
Thanks for your kind reply. Do you think I've a chance to recover them with
DBXpress even if the file is 187 KB large, without any "visible" temporary
file?
I've found another empty folder, and it 's not a standard folder, it
contained all my received messages from 98 to 2002..((.. now that file is
59KB. The cleanup.log shows:

CLEANUP: 20:50:22 [db] 9_IN_nov98-gen02.dbx, CompactAt: 20%, Wasted:
23720018%, File: 061985804, Records: 00000000, Allocated: 000000080, Freed:
61925688, Streams: 00000000, RemovedRead: 0, RemovedExpired: 0, JunkDeleted:
0

If there is a good chance to recover them, I will pay the price.. otherwise
I will follow the tips for the future... and dry my tears now.

Thanks
fefone

"Bruce Hagen" ha scritto nel messaggio
...
The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), and
bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are using a fully patched version of XP/SP2, see:
http://support.microsoft.com/kb/918069/en-us

If not:

DBXpress run in Extract From Disk Mode is the best, (probably only),
chance
to recover messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning if you don't want to lose your messages in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"F. Sperati" wrote in message
...
Hi
All my sent messages disappeared from Sent folder ("Posta inviata.dbx").
In
the Identities folder there's no temporary (dbt) or old file. The PC did
not
crash or something else when I was using this identity.
In the cleanup.log file I've found:

CLEANUP: 20:50:22 [db] Posta inviata.dbx, CompactAt: 20%, Wasted:
48069705%,
File: 038515880, Records: 00000000, Allocated: 000000080, Freed:
38455764,
Streams: 00000000, RemovedRead: 0, RemovedExpired: 0, JunkDeleted: 0

I think OE cleaned up that folder, but WHY??? Now the size of the file
is
137 KB.
Is there a chance to recover that messages?? They was since
1998.........
MANY THANKS.
fefone

DBXpress has a good chance of recovering them because it is the only program
that can read directly from your HDD and doesn't depend on the messages
being in a dbx file. That said, while I believe your chances are very good,
nothing is a sure thing.

Many people that have lost messages when compacting have had success.

If you didn't notice it in the first recovery tool I mentioned, be sure to
download this patch. Among other things, it sends a copy of your dbx files
to the Recycle Bin when you compact. It won't help with this problem, but
will in the future, as you can retrieve messages from this backup should
anything go wrong.

Patch KB918766:
http://tinyurl.com/mx3r2

This patch addresses some of the issues that were caused by KB911567.

Address Book problems.
Unsent templates appearing as sent.
Manually compacting will now reset the registry counter to Zero in WinXP/SP2
and also sends a copy of your dbx files to the recycle bin as a temporary
backup.

To complete the fix for .eml templates, a registry change is needed. See:
http://support.microsoft.com/kb/918766

Tom Koch also has this information at his site, along with a downloadable
Zip file to do the registry change for you. See:
http://www.insideoe.com/#kb918651
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"F. Sperati" wrote in message
...
Bruce
Thanks for your kind reply. Do you think I've a chance to recover them
with
DBXpress even if the file is 187 KB large, without any "visible" temporary
file?
I've found another empty folder, and it 's not a standard folder, it
contained all my received messages from 98 to 2002..((.. now that file
is
59KB. The cleanup.log shows:

CLEANUP: 20:50:22 [db] 9_IN_nov98-gen02.dbx, CompactAt: 20%, Wasted:
23720018%, File: 061985804, Records: 00000000, Allocated: 000000080,
Freed:
61925688, Streams: 00000000, RemovedRead: 0, RemovedExpired: 0,
JunkDeleted:
0

If there is a good chance to recover them, I will pay the price..
otherwise
I will follow the tips for the future... and dry my tears now.

Thanks
fefone

"Bruce Hagen" ha scritto nel messaggio
...
The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), and
bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are using a fully patched version of XP/SP2, see:
http://support.microsoft.com/kb/918069/en-us

If not:

DBXpress run in Extract From Disk Mode is the best, (probably only),
chance
to recover messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning if you don't want to lose your messages in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"F. Sperati" wrote in message
...
Hi
All my sent messages disappeared from Sent folder ("Posta
inviata.dbx").
In
the Identities folder there's no temporary (dbt) or old file. The PC
did
not
crash or something else when I was using this identity.
In the cleanup.log file I've found:

CLEANUP: 20:50:22 [db] Posta inviata.dbx, CompactAt: 20%, Wasted:
48069705%,
File: 038515880, Records: 00000000, Allocated: 000000080, Freed:
38455764,
Streams: 00000000, RemovedRead: 0, RemovedExpired: 0, JunkDeleted: 0

I think OE cleaned up that folder, but WHY??? Now the size of the file
is
137 KB.
Is there a chance to recover that messages?? They was since
1998.........
MANY THANKS.
fefone

This is typical if you have background compaction enabled and antivirus
software set to scan email.

You should probably update your version of OE via Windows Update.

Otherwise for the future see points 2 and 3 he
www.oehelp.com/OETips.aspx

And as Bruce indicates, there is a good chance DBXpress could recover at
least some of the messages.

steve

"F. Sperati" wrote in message
...
Hi
All my sent messages disappeared from Sent folder ("Posta inviata.dbx").
In
the Identities folder there's no temporary (dbt) or old file. The PC did
not
crash or something else when I was using this identity.
In the cleanup.log file I've found:

CLEANUP: 20:50:22 [db] Posta inviata.dbx, CompactAt: 20%, Wasted:
48069705%,
File: 038515880, Records: 00000000, Allocated: 000000080, Freed: 38455764,
Streams: 00000000, RemovedRead: 0, RemovedExpired: 0, JunkDeleted: 0

I think OE cleaned up that folder, but WHY??? Now the size of the file is
137 KB.
Is there a chance to recover that messages?? They was since 1998.........
MANY THANKS.
fefone