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E-mail link in a web page fails
The OS is WinXP and SP2
I cannot send email when I click a link on a web page that is marked mailto:address This happens with either IE6 or Firefox. The message that comes back is "Could not perform the operation because the default mail client is not installed properly." As many as 60 copies of a page that reads "Internet Explorer was unable to link to the web page you requested." A search through the KB only found KB182985. This does not fit the parameters of the link. The configuration in "Set program access and defaults" is set to custom. The "Choose a default e-mail program" is set to "use my current e-mail program" The box beside "Outlook Express" is checked. If I select OE, it does not stay selected after closing the configuration screen, but reverts back to the previous settings. How is this fixed? Charlie |
E-mail link in a web page fails
See the hyperlinks section on http://www.oehelp.com
See if that helps. "Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message ... The OS is WinXP and SP2 I cannot send email when I click a link on a web page that is marked mailto:address This happens with either IE6 or Firefox. The message that comes back is "Could not perform the operation because the default mail client is not installed properly." As many as 60 copies of a page that reads "Internet Explorer was unable to link to the web page you requested." A search through the KB only found KB182985. This does not fit the parameters of the link. The configuration in "Set program access and defaults" is set to custom. The "Choose a default e-mail program" is set to "use my current e-mail program" The box beside "Outlook Express" is checked. If I select OE, it does not stay selected after closing the configuration screen, but reverts back to the previous settings. How is this fixed? Charlie |
E-mail link in a web page fails
"Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message
... The OS is WinXP and SP2 I cannot send email when I click a link on a web page that is marked mailto:address This happens with either IE6 or Firefox. The message that comes back is "Could not perform the operation because the default mail client is not installed properly." As many as 60 copies of a page that reads "Internet Explorer was unable to link to the web page you requested." A search through the KB only found KB182985. This does not fit the parameters of the link. The configuration in "Set program access and defaults" is set to custom. The "Choose a default e-mail program" is set to "use my current e-mail program" The box beside "Outlook Express" is checked. If I select OE, it does not stay selected after closing the configuration screen, but reverts back to the previous settings. How is this fixed? Charlie Control Panel | Add or Remove Programs | Set Program Access and Defaults Make Outlook Express the default email program. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't send mail. |
E-mail link in a web page fails
"Frank Saunders, MS-MVP OE/WM" wrote in message ... "Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message ... The OS is WinXP and SP2 I cannot send email when I click a link on a web page that is marked mailto:address This happens with either IE6 or Firefox. The message that comes back is "Could not perform the operation because the default mail client is not installed properly." As many as 60 copies of a page that reads "Internet Explorer was unable to link to the web page you requested." A search through the KB only found KB182985. This does not fit the parameters of the link. The configuration in "Set program access and defaults" is set to custom. The "Choose a default e-mail program" is set to "use my current e-mail program" The box beside "Outlook Express" is checked. If I select OE, it does not stay selected after closing the configuration screen, but reverts back to the previous settings. How is this fixed? Charlie Control Panel | Add or Remove Programs | Set Program Access and Defaults Make Outlook Express the default email program. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't send mail. This provides the same result as before. I set OE as the default and close the Program Access and Defaults. When I reopen P A & D,OE is no longer the default. The change does not stick. Charlie |
E-mail link in a web page fails
"Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message
... "Frank Saunders, MS-MVP OE/WM" wrote in message ... "Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message ... The OS is WinXP and SP2 I cannot send email when I click a link on a web page that is marked mailto:address This happens with either IE6 or Firefox. The message that comes back is "Could not perform the operation because the default mail client is not installed properly." As many as 60 copies of a page that reads "Internet Explorer was unable to link to the web page you requested." A search through the KB only found KB182985. This does not fit the parameters of the link. The configuration in "Set program access and defaults" is set to custom. The "Choose a default e-mail program" is set to "use my current e-mail program" The box beside "Outlook Express" is checked. If I select OE, it does not stay selected after closing the configuration screen, but reverts back to the previous settings. How is this fixed? Control Panel | Add or Remove Programs | Set Program Access and Defaults Make Outlook Express the default email program. This provides the same result as before. I set OE as the default and close the Program Access and Defaults. When I reopen P A & D,OE is no longer the default. The change does not stick. Is Outlook installed? What does the default change to? -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't send mail. |
E-mail link in a web page fails
"Frank Saunders, MS-MVP OE/WM" wrote in message ... "Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message ... "Frank Saunders, MS-MVP OE/WM" wrote in message ... "Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message ... The OS is WinXP and SP2 I cannot send email when I click a link on a web page that is marked mailto:address This happens with either IE6 or Firefox. The message that comes back is "Could not perform the operation because the default mail client is not installed properly." As many as 60 copies of a page that reads "Internet Explorer was unable to link to the web page you requested." A search through the KB only found KB182985. This does not fit the parameters of the link. The configuration in "Set program access and defaults" is set to custom. The "Choose a default e-mail program" is set to "use my current e-mail program" The box beside "Outlook Express" is checked. If I select OE, it does not stay selected after closing the configuration screen, but reverts back to the previous settings. How is this fixed? Control Panel | Add or Remove Programs | Set Program Access and Defaults Make Outlook Express the default email program. This provides the same result as before. I set OE as the default and close the Program Access and Defaults. When I reopen P A & D,OE is no longer the default. The change does not stick. Is Outlook installed? What does the default change to? -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't send mail. Outlook is on the system as part of Office 97 suite. It is not being used and does not show up as a separate program under add/delete in the control panel. I cannot identify it from the list of processes in task manager. The only thing the P A & D shows is "use my current e-mail program" with no identification of what it is. Charlie |
E-mail link in a web page fails
What is listed under Control Panel | Internet Options | Programs? Set OE
there. If it is not listed as an option, then see www.oehelp.com/oedef.aspx steve "Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message ... "Frank Saunders, MS-MVP OE/WM" wrote in message ... "Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message ... "Frank Saunders, MS-MVP OE/WM" wrote in message ... "Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message ... The OS is WinXP and SP2 I cannot send email when I click a link on a web page that is marked mailto:address This happens with either IE6 or Firefox. The message that comes back is "Could not perform the operation because the default mail client is not installed properly." As many as 60 copies of a page that reads "Internet Explorer was unable to link to the web page you requested." A search through the KB only found KB182985. This does not fit the parameters of the link. The configuration in "Set program access and defaults" is set to custom. The "Choose a default e-mail program" is set to "use my current e-mail program" The box beside "Outlook Express" is checked. If I select OE, it does not stay selected after closing the configuration screen, but reverts back to the previous settings. How is this fixed? Control Panel | Add or Remove Programs | Set Program Access and Defaults Make Outlook Express the default email program. This provides the same result as before. I set OE as the default and close the Program Access and Defaults. When I reopen P A & D,OE is no longer the default. The change does not stick. Is Outlook installed? What does the default change to? -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't send mail. Outlook is on the system as part of Office 97 suite. It is not being used and does not show up as a separate program under add/delete in the control panel. I cannot identify it from the list of processes in task manager. The only thing the P A & D shows is "use my current e-mail program" with no identification of what it is. Charlie |
E-mail link in a web page fails
OE is set as email connection and always has been.
I have run "C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /reg All to no avail. No suggestion is being discounted. Charlie "Steve Cochran" wrote in message ... What is listed under Control Panel | Internet Options | Programs? Set OE there. If it is not listed as an option, then see www.oehelp.com/oedef.aspx steve "Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message ... "Frank Saunders, MS-MVP OE/WM" wrote in message ... "Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message ... "Frank Saunders, MS-MVP OE/WM" wrote in message ... "Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message ... The OS is WinXP and SP2 I cannot send email when I click a link on a web page that is marked mailto:address This happens with either IE6 or Firefox. The message that comes back is "Could not perform the operation because the default mail client is not installed properly." As many as 60 copies of a page that reads "Internet Explorer was unable to link to the web page you requested." A search through the KB only found KB182985. This does not fit the parameters of the link. The configuration in "Set program access and defaults" is set to custom. The "Choose a default e-mail program" is set to "use my current e-mail program" The box beside "Outlook Express" is checked. If I select OE, it does not stay selected after closing the configuration screen, but reverts back to the previous settings. How is this fixed? Control Panel | Add or Remove Programs | Set Program Access and Defaults Make Outlook Express the default email program. This provides the same result as before. I set OE as the default and close the Program Access and Defaults. When I reopen P A & D,OE is no longer the default. The change does not stick. Is Outlook installed? What does the default change to? -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't send mail. Outlook is on the system as part of Office 97 suite. It is not being used and does not show up as a separate program under add/delete in the control panel. I cannot identify it from the list of processes in task manager. The only thing the P A & D shows is "use my current e-mail program" with no identification of what it is. Charlie |
E-mail link in a web page fails
"Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message
... "Frank Saunders, MS-MVP OE/WM" wrote in message ... "Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message ... This provides the same result as before. I set OE as the default and close the Program Access and Defaults. When I reopen P A & D,OE is no longer the default. The change does not stick. Is Outlook installed? What does the default change to? -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't send mail. Outlook is on the system as part of Office 97 suite. It is not being used and does not show up as a separate program under add/delete in the control panel. I cannot identify it from the list of processes in task manager. The only thing the P A & D shows is "use my current e-mail program" with no identification of what it is. Charlie In Set Program Access and Defaults have you tried clicking the radio button for Microsoft Windows? -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't send mail. |
E-mail link in a web page fails
Try going to Start | Run and type:
shmgrate.exe OCInstallUserConfigOE steve "Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message ... OE is set as email connection and always has been. I have run "C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /reg All to no avail. No suggestion is being discounted. Charlie "Steve Cochran" wrote in message ... What is listed under Control Panel | Internet Options | Programs? Set OE there. If it is not listed as an option, then see www.oehelp.com/oedef.aspx steve "Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message ... "Frank Saunders, MS-MVP OE/WM" wrote in message ... "Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message ... "Frank Saunders, MS-MVP OE/WM" wrote in message ... "Charlie Bress" Here-I-am-at-the-last-moment.com wrote in message ... The OS is WinXP and SP2 I cannot send email when I click a link on a web page that is marked mailto:address This happens with either IE6 or Firefox. The message that comes back is "Could not perform the operation because the default mail client is not installed properly." As many as 60 copies of a page that reads "Internet Explorer was unable to link to the web page you requested." A search through the KB only found KB182985. This does not fit the parameters of the link. The configuration in "Set program access and defaults" is set to custom. The "Choose a default e-mail program" is set to "use my current e-mail program" The box beside "Outlook Express" is checked. If I select OE, it does not stay selected after closing the configuration screen, but reverts back to the previous settings. How is this fixed? Control Panel | Add or Remove Programs | Set Program Access and Defaults Make Outlook Express the default email program. This provides the same result as before. I set OE as the default and close the Program Access and Defaults. When I reopen P A & D,OE is no longer the default. The change does not stick. Is Outlook installed? What does the default change to? -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't send mail. Outlook is on the system as part of Office 97 suite. It is not being used and does not show up as a separate program under add/delete in the control panel. I cannot identify it from the list of processes in task manager. The only thing the P A & D shows is "use my current e-mail program" with no identification of what it is. Charlie |
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