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#11
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Try disabling your antivirus software. See www.oehelp.com/OETips.aspx#3
Also check that a sound is set under Control Panel | Sounds | New mail notification. steve "hlef" wrote in message ... I just got a new Dell XPS M170 and have now spent about 5 hours trying to figure out why I cannot get a new message letter icon notification when I receive an email. Not only that, but I can no longer get a sound notifcation (that worked until a couple of hours ago) btw I've tried this with the installed IE6 and the newly downloaded IE7 - no difference. It sounds like you were all close to figuring it out - any more info? thanks hlef "144memnon" wrote: Hello, I am using Outlook Express on my new Dell computer, running Windows XP. Before, I always got a small envelope icon on the bottom toolbar, near the clock, whenever a new e-mail was received and unread. Now I cannot get that icon. I get no notification of new mail. The Earthlink and Dell people tell me that it should be there. All of my preferences on Outlook Express are correct I think. Can someone please help me? Thanks a lot!! Marc |
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#12
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Thanks. I've actually already tried both of those with no success.
Strange stuff: New mail sound - The sound was working at first (I may have played with some Trend pc-cillin settings before it stopped working) New mail icon - to try to fix this I've gone to Start Menu | Taskbar | Properties | Customize Notifications to set '...you have new email...' to 'always show', and there isn't even an option there for new email. "Steve Cochran" wrote: Try disabling your antivirus software. See www.oehelp.com/OETips.aspx#3 Also check that a sound is set under Control Panel | Sounds | New mail notification. steve "hlef" wrote in message ... I just got a new Dell XPS M170 and have now spent about 5 hours trying to figure out why I cannot get a new message letter icon notification when I receive an email. Not only that, but I can no longer get a sound notifcation (that worked until a couple of hours ago) btw I've tried this with the installed IE6 and the newly downloaded IE7 - no difference. It sounds like you were all close to figuring it out - any more info? thanks hlef "144memnon" wrote: Hello, I am using Outlook Express on my new Dell computer, running Windows XP. Before, I always got a small envelope icon on the bottom toolbar, near the clock, whenever a new e-mail was received and unread. Now I cannot get that icon. I get no notification of new mail. The Earthlink and Dell people tell me that it should be there. All of my preferences on Outlook Express are correct I think. Can someone please help me? Thanks a lot!! Marc |
#13
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Check this out, I just found it.
http://esupport.trendmicro.com/suppo...&id=EN-1031616 "hlef" wrote: Thanks. I've actually already tried both of those with no success. Strange stuff: New mail sound - The sound was working at first (I may have played with some Trend pc-cillin settings before it stopped working) New mail icon - to try to fix this I've gone to Start Menu | Taskbar | Properties | Customize Notifications to set '...you have new email...' to 'always show', and there isn't even an option there for new email. "Steve Cochran" wrote: Try disabling your antivirus software. See www.oehelp.com/OETips.aspx#3 Also check that a sound is set under Control Panel | Sounds | New mail notification. steve "hlef" wrote in message ... I just got a new Dell XPS M170 and have now spent about 5 hours trying to figure out why I cannot get a new message letter icon notification when I receive an email. Not only that, but I can no longer get a sound notifcation (that worked until a couple of hours ago) btw I've tried this with the installed IE6 and the newly downloaded IE7 - no difference. It sounds like you were all close to figuring it out - any more info? thanks hlef "144memnon" wrote: Hello, I am using Outlook Express on my new Dell computer, running Windows XP. Before, I always got a small envelope icon on the bottom toolbar, near the clock, whenever a new e-mail was received and unread. Now I cannot get that icon. I get no notification of new mail. The Earthlink and Dell people tell me that it should be there. All of my preferences on Outlook Express are correct I think. Can someone please help me? Thanks a lot!! Marc |
#14
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Yup. Another one.
Thanks for the feedback. steve "hlef" wrote in message ... Check this out, I just found it. http://esupport.trendmicro.com/suppo...&id=EN-1031616 "hlef" wrote: Thanks. I've actually already tried both of those with no success. Strange stuff: New mail sound - The sound was working at first (I may have played with some Trend pc-cillin settings before it stopped working) New mail icon - to try to fix this I've gone to Start Menu | Taskbar | Properties | Customize Notifications to set '...you have new email...' to 'always show', and there isn't even an option there for new email. "Steve Cochran" wrote: Try disabling your antivirus software. See www.oehelp.com/OETips.aspx#3 Also check that a sound is set under Control Panel | Sounds | New mail notification. steve "hlef" wrote in message ... I just got a new Dell XPS M170 and have now spent about 5 hours trying to figure out why I cannot get a new message letter icon notification when I receive an email. Not only that, but I can no longer get a sound notifcation (that worked until a couple of hours ago) btw I've tried this with the installed IE6 and the newly downloaded IE7 - no difference. It sounds like you were all close to figuring it out - any more info? thanks hlef "144memnon" wrote: Hello, I am using Outlook Express on my new Dell computer, running Windows XP. Before, I always got a small envelope icon on the bottom toolbar, near the clock, whenever a new e-mail was received and unread. Now I cannot get that icon. I get no notification of new mail. The Earthlink and Dell people tell me that it should be there. All of my preferences on Outlook Express are correct I think. Can someone please help me? Thanks a lot!! Marc |
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