Attachment is not Recognized
 

Hi,
In outlook Express when someone sends me an e-mail to my non-hotmail
account (set up as a POP), the attachment is not recognized. There is no
paper clip next to the message, however when I go onto the website and check,
it is there. Any ideas? I am using Windows XP if that helps. Thanks for
your help,
Chris

Attachment is not Recognized
 

Have you tried checking Tools/Options/Security and making sure that the box
that says 'Do not allow, etc) is unchecked?



"ChrisG" wrote in message
...
Hi,
In outlook Express when someone sends me an e-mail to my non-hotmail
account (set up as a POP), the attachment is not recognized. There is no
paper clip next to the message, however when I go onto the website and
check,
it is there. Any ideas? I am using Windows XP if that helps. Thanks for
your help,
Chris

Attachment is not Recognized
 

If messages are sent using the Exchange family of mail programs
(includes Windows Messaging or Outlook97/98/2000+) and the option to use
Rich Text Format is selected, it puts the RTF message (and any attached
files) in an attachment called WINMAIL.DAT (application/ms-tnef). But
this attachment is useless to most other mail programs. In some mail
programs (e.g. Outlook Express), the attachment won't even be visible.

The Exchange user can turn off the RTF option for messages to selected
recipients. Note that if sending via an Exchange server, the Exchange
server administrator may be overriding the mail client settings. In
this case, the administrator will need to make changes on the server.
In some cases, the Exchange server actually removes the attachments to
some recipients.

For additional information, see the MS-TNEF WINMAIL.DAT Attachments
section of
Decoding Internet Attachments - A Tutorial
http://pages.prodigy.net/michael_san...de.htm#ms-tnef
At the above link is information on several utilities that can be used
to recover the attachment if the sender can't or won't resend it in
plain text mode.

If that's not the issue, then see the Problems and Complications section
of
Decoding Internet Attachments - A Tutorial
http://pages.prodigy.net/michael_san...de.htm#problem
for some other possibilities.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"ChrisG" wrote in message
...
Hi,
In outlook Express when someone sends me an e-mail to my non-hotmail
account (set up as a POP), the attachment is not recognized. There is
no
paper clip next to the message, however when I go onto the website and
check,
it is there. Any ideas? I am using Windows XP if that helps. Thanks
for
your help,
Chris