Hi Group,

My father's machine running XPpro Sp2, has suddenly decided that the address
book in outlook express (ie6)is corrupt and it must be re-installed.

I have looked around the web and this seems to be a fairly common problem,
however the correction of this seems fairly complex, surely Microsoft must
have come up with a quick fix to this problem, especially as it seems of
their making, what with faulty updates and the complexity of outlook and
outlook express.

Please does anyone have a simple resolution to this problem, that we both
can understand.

Thanks in advance to all those that take the time to reply.

David

The address book is called your-account-name.wab. Windows creates a
backup copy of the address book called your-account-name.wab~

If you're certain that the address book is corrupt, simply rename the
original, corrupt address book (for example, your-account-name.wa_) and
rename the backup copy by dropping the tilde. Back in business.

---
Ted Zieglar
"Backup is a computer user's best friend."

dNOfSPAMn wrote:
Hi Group,

My father's machine running XPpro Sp2, has suddenly decided that the address
book in outlook express (ie6)is corrupt and it must be re-installed.

I have looked around the web and this seems to be a fairly common problem,
however the correction of this seems fairly complex, surely Microsoft must
have come up with a quick fix to this problem, especially as it seems of
their making, what with faulty updates and the complexity of outlook and
outlook express.

Please does anyone have a simple resolution to this problem, that we both
can understand.

Thanks in advance to all those that take the time to reply.

David

You need to post the "complete and exact" error message that shows. On the
chance that it may resemble the following, see if the fix outlined helps:

Err Msg: Address Book Failed to Load, Outlook Express Is...:
http://support.microsoft.com/?kbid=191946

Some users have reported problems with the Address Book after installing an
update KB911567, but you've given us no such information as to the update
status of the machine in question so it's hard to really be helpful. See
this link for some ideas to think about for your next post:

http://dts-l.org/goodpost.htm

How to ask a question:
http://support.microsoft.com/kb/555375

--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.






"dNOfSPAMn" wrote in message
...
Hi Group,

My father's machine running XPpro Sp2, has suddenly decided that the
address book in outlook express (ie6)is corrupt and it must be
re-installed.

I have looked around the web and this seems to be a fairly common problem,
however the correction of this seems fairly complex, surely Microsoft must
have come up with a quick fix to this problem, especially as it seems of
their making, what with faulty updates and the complexity of outlook and
outlook express.

Please does anyone have a simple resolution to this problem, that we both
can understand.

Thanks in advance to all those that take the time to reply.

David