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Inbox says 1 mail message, but nothing there ?
Please help...my Outlook Express 6.0 Inbox says that I have 1 message, there
is no message, just the number 1 beside the word inbox. When I check via webmail, it says I have no mail. How do I get rid of that number (1) beside my inbox ? Thanks in advance ! |
Inbox says 1 mail message, but nothing there ?
It may be just a sync problem with your server, but you can do this to be
sure. Compact your folders. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Close and reopen OE. If still no joy: Move all the messages you wish to save out of the Inbox to local folders you create. Then: Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Inbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "pogolady" wrote in message ... Please help...my Outlook Express 6.0 Inbox says that I have 1 message, there is no message, just the number 1 beside the word inbox. When I check via webmail, it says I have no mail. How do I get rid of that number (1) beside my inbox ? Thanks in advance ! |
Inbox says 1 mail message, but nothing there ?
Thank you Bruce, I had to print out your reply, but I followed it and ended
up deleting the inbox.dbx and that seems like it "fixed it." I have it on paper (hardcopy) now, in case this ever happens again. Thanks soooo much ! _____________________________________________ "Bruce Hagen" wrote: It may be just a sync problem with your server, but you can do this to be sure. Compact your folders. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Close and reopen OE. If still no joy: Move all the messages you wish to save out of the Inbox to local folders you create. Then: Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Inbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "pogolady" wrote in message ... Please help...my Outlook Express 6.0 Inbox says that I have 1 message, there is no message, just the number 1 beside the word inbox. When I check via webmail, it says I have no mail. How do I get rid of that number (1) beside my inbox ? Thanks in advance ! |
Inbox says 1 mail message, but nothing there ?
You're welcome. Glad it's fixed.
-- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "pogolady" wrote in message ... Thank you Bruce, I had to print out your reply, but I followed it and ended up deleting the inbox.dbx and that seems like it "fixed it." I have it on paper (hardcopy) now, in case this ever happens again. Thanks soooo much ! _____________________________________________ "Bruce Hagen" wrote: It may be just a sync problem with your server, but you can do this to be sure. Compact your folders. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Close and reopen OE. If still no joy: Move all the messages you wish to save out of the Inbox to local folders you create. Then: Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Inbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "pogolady" wrote in message ... Please help...my Outlook Express 6.0 Inbox says that I have 1 message, there is no message, just the number 1 beside the word inbox. When I check via webmail, it says I have no mail. How do I get rid of that number (1) beside my inbox ? Thanks in advance ! |
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