Empty folders
 

I have two folders that appear to be empty but they indicate 1 message as
unread.
One folder is the "Inbox" and the other is the "Norton Antispam Folder".

I uninstalled OE6 and reinstalled it but no change.

Also, turned off Antispam in Nortorn, deleted the Antispam folder, shut down
OE6, restarted it and then turned on Antispam in Norton. No change.
Obiviously they are corrupted.

Is there a empty dbx file somewhere that I can use to copy over these dbx
files?
-
jl

Empty folders
 

Oops, should have said that the "infox" folder has many emails in it, all
read, but it indicates 1 wmail as unread.

--
jl


"Jack" wrote:

I have two folders that appear to be empty but they indicate 1 message as
unread.
One folder is the "Inbox" and the other is the "Norton Antispam Folder".

I uninstalled OE6 and reinstalled it but no change.

Also, turned off Antispam in Nortorn, deleted the Antispam folder, shut down
OE6, restarted it and then turned on Antispam in Norton. No change.
Obiviously they are corrupted.

Is there a empty dbx file somewhere that I can use to copy over these dbx
files?
-
jl

Empty folders
 

Jack wrote:
I have two folders that appear to be empty but they indicate 1 message as
unread.
One folder is the "Inbox" and the other is the "Norton Antispam Folder".

I uninstalled OE6 and reinstalled it but no change.

Also, turned off Antispam in Nortorn, deleted the Antispam folder, shut down
OE6, restarted it and then turned on Antispam in Norton. No change.
Obiviously they are corrupted.

Is there a empty dbx file somewhere that I can use to copy over these dbx
files?
-
jl

Remove Norton *anything* from interacting with OE. If you have messages
in your Inbox or Sent Items, move them to a user created folders as sub
folders to Local Folders.

Go to OE's message store, hidden in XP, and delete Inbox.dbx with OE
closed. Retart OE and you will have a new, uncorrupted, Inbox.

Alias

Empty folders
 

It may be just a sync problem with your server, but you can do this to be
sure.

Compact your folders.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Close and reopen OE.

If still no joy:

Move all the messages you wish to save out of the Inbox to local folders you
create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Jack" wrote in message
...
I have two folders that appear to be empty but they indicate 1 message as
unread.
One folder is the "Inbox" and the other is the "Norton Antispam Folder".

I uninstalled OE6 and reinstalled it but no change.

Also, turned off Antispam in Nortorn, deleted the Antispam folder, shut
down
OE6, restarted it and then turned on Antispam in Norton. No change.
Obiviously they are corrupted.

Is there a empty dbx file somewhere that I can use to copy over these dbx
files?
-
jl

Empty folders
 

Bruce, thanks. It worked.

However, I did not turn off my Antispam email scanning by Norton. Get so
much spam now that I need it to keep my Inbox clean.

Jack
--
jl


"Bruce Hagen" wrote:

It may be just a sync problem with your server, but you can do this to be
sure.

Compact your folders.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Close and reopen OE.

If still no joy:

Move all the messages you wish to save out of the Inbox to local folders you
create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Jack" wrote in message
...
I have two folders that appear to be empty but they indicate 1 message as
unread.
One folder is the "Inbox" and the other is the "Norton Antispam Folder".

I uninstalled OE6 and reinstalled it but no change.

Also, turned off Antispam in Nortorn, deleted the Antispam folder, shut
down
OE6, restarted it and then turned on Antispam in Norton. No change.
Obiviously they are corrupted.

Is there a empty dbx file somewhere that I can use to copy over these dbx
files?
-
jl

Empty folders
 

You're welcome. Note that e-mail scanning has nothing to do with stopping
spam. Anti-spam programs do that.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Jack" wrote in message
...
Bruce, thanks. It worked.

However, I did not turn off my Antispam email scanning by Norton. Get so
much spam now that I need it to keep my Inbox clean.

Jack
--
jl


"Bruce Hagen" wrote:

It may be just a sync problem with your server, but you can do this to be
sure.

Compact your folders.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Close and reopen OE.

If still no joy:

Move all the messages you wish to save out of the Inbox to local folders
you
create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx}
and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems such
as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Jack" wrote in message
...
I have two folders that appear to be empty but they indicate 1 message
as
unread.
One folder is the "Inbox" and the other is the "Norton Antispam
Folder".

I uninstalled OE6 and reinstalled it but no change.

Also, turned off Antispam in Nortorn, deleted the Antispam folder, shut
down
OE6, restarted it and then turned on Antispam in Norton. No change.
Obiviously they are corrupted.

Is there a empty dbx file somewhere that I can use to copy over these
dbx
files?
-
jl

Empty folders
 

Jack wrote:
I have two folders that appear to be empty but they indicate 1
message as unread.
One folder is the "Inbox" and the other is the "Norton Antispam
Folder".

I uninstalled OE6 and reinstalled it but no change.

Also, turned off Antispam in Nortorn, deleted the Antispam folder,
shut down OE6, restarted it and then turned on Antispam in Norton.
No change. Obiviously they are corrupted.

Is there a empty dbx file somewhere that I can use to copy over these
dbx files?
-
jl

I've found that clicking Catch-up instead of Mark All Read will often
straighten that out.

Pop`

Empty folders
 

"Pop`" wrote in message
...
Jack wrote:
I have two folders that appear to be empty but they indicate 1
message as unread.
One folder is the "Inbox" and the other is the "Norton Antispam
Folder".

I uninstalled OE6 and reinstalled it but no change.

Also, turned off Antispam in Nortorn, deleted the Antispam folder,
shut down OE6, restarted it and then turned on Antispam in Norton.
No change. Obiviously they are corrupted.

Is there a empty dbx file somewhere that I can use to copy over these
dbx files?
-
jl

I've found that clicking Catch-up instead of Mark All Read will often
straighten that out.

Pop`


That only works for newsgroups. Not OE default folders.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

Empty folders
 

"Jack" wrote in message
...
Bruce, thanks. It worked.

However, I did not turn off my Antispam email scanning by Norton. Get so
much spam now that I need it to keep my Inbox clean.


Norton Anti-Spam and email scanning in Norton Anti-Virus will sooner or
later cause you problems, one of the known problems is loss of all saved
messages.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

Empty folders
 

Frank Saunders, MS-MVP OE/WM wrote:
"Jack" wrote in message
...
Bruce, thanks. It worked.

However, I did not turn off my Antispam email scanning by Norton. Get so
much spam now that I need it to keep my Inbox clean.


Norton Anti-Spam and email scanning in Norton Anti-Virus will sooner
or later cause you problems, one of the known problems is loss of all
saved messages.

I haven't experienced that, but I do know that Norton will tell OE that a
message was sent when it was in fact not sent, thus putting the failed email
into the wind. I keep the incoming scan on but killed the outgoing scans
for the reason cited; no problems (yet). I do nightly images so I'm kind of
curiously watching for it to screw up, if it does. I have a feeling the
message losses are a bad rap, but ... .

Pop`