won't start at all now
 

It all started with trying to upgrade to pack 2, that was a disaster. I
restored back to an earlier date. It ran ok then when I tried to switch
identities it just would not work. I had to restart my computer. It started
again. I tried the create new identity and move files. didn't
work......tried switch identities now it is doing the same thing....tried to
go back and restore..now I can't restore...tried to start OE now it says,
"can't open unable to open outlook express message store.. out of mem or disk
full" (0x8007000e, 5) checked and have tons of storage. I hit "OK" then
next message that comes up says "...because MSOE.DLL oculd not be initialized
OE not installed correctly.
help anyone, I can read my mail by going to my providers web page, but I
don't know how to get to my old mail and my folders. Can I re-install OE
without losing all of my folders and old emails....I am running my businesses
off of these.....help

won't start at all now
 

From:
http://www.fjsmjs.com/OE/directdb.htm

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
message store. Start by moving Folders.dbx to an empty Windows folder. You
will lose your folder hierarchy and the lists of newsgroups on the news
servers, but it might get you into OE. Note: The DBX file are hidden files
in Win2K, WinXP and Win2K03.

If that doesn't do it then move all of the DBX files to the same folder as
Folders.dbx. You should now get into OE. Try importing the messages from the
folder you moved the DBX files to. If you can't, you can use one of these
tools to extract the messages:

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a folder
in an open instance of OE.

Once you have OE back, download SP2 again, but make sure you have all other
programs closed and your anti-virus disabled. Your AV running can easily
cause a bad install of any download, especially MS Patches. If SP2 installs
OK, You have about 60 or so Critical Updates waiting. Make sure your AV is
off for them as well.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rideneasy" wrote in message
...
It all started with trying to upgrade to pack 2, that was a disaster. I
restored back to an earlier date. It ran ok then when I tried to switch
identities it just would not work. I had to restart my computer. It
started
again. I tried the create new identity and move files. didn't
work......tried switch identities now it is doing the same thing....tried
to
go back and restore..now I can't restore...tried to start OE now it says,
"can't open unable to open outlook express message store.. out of mem or
disk
full" (0x8007000e, 5) checked and have tons of storage. I hit "OK" then
next message that comes up says "...because MSOE.DLL oculd not be
initialized
OE not installed correctly.
help anyone, I can read my mail by going to my providers web page, but I
don't know how to get to my old mail and my folders. Can I re-install OE
without losing all of my folders and old emails....I am running my
businesses
off of these.....help

won't start at all now
 

where do I find these files?

"Bruce Hagen" wrote:

From:
http://www.fjsmjs.com/OE/directdb.htm

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
message store. Start by moving Folders.dbx to an empty Windows folder. You
will lose your folder hierarchy and the lists of newsgroups on the news
servers, but it might get you into OE. Note: The DBX file are hidden files
in Win2K, WinXP and Win2K03.

If that doesn't do it then move all of the DBX files to the same folder as
Folders.dbx. You should now get into OE. Try importing the messages from the
folder you moved the DBX files to. If you can't, you can use one of these
tools to extract the messages:

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a folder
in an open instance of OE.

Once you have OE back, download SP2 again, but make sure you have all other
programs closed and your anti-virus disabled. Your AV running can easily
cause a bad install of any download, especially MS Patches. If SP2 installs
OK, You have about 60 or so Critical Updates waiting. Make sure your AV is
off for them as well.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rideneasy" wrote in message
...
It all started with trying to upgrade to pack 2, that was a disaster. I
restored back to an earlier date. It ran ok then when I tried to switch
identities it just would not work. I had to restart my computer. It
started
again. I tried the create new identity and move files. didn't
work......tried switch identities now it is doing the same thing....tried
to
go back and restore..now I can't restore...tried to start OE now it says,
"can't open unable to open outlook express message store.. out of mem or
disk
full" (0x8007000e, 5) checked and have tons of storage. I hit "OK" then
next message that comes up says "...because MSOE.DLL oculd not be
initialized
OE not installed correctly.
help anyone, I can read my mail by going to my providers web page, but I
don't know how to get to my old mail and my folders. Can I re-install OE
without losing all of my folders and old emails....I am running my
businesses
off of these.....help

won't start at all now
 

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rideneasy" wrote in message
...
where do I find these files?

"Bruce Hagen" wrote:

From:
http://www.fjsmjs.com/OE/directdb.htm

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
message store. Start by moving Folders.dbx to an empty Windows folder.
You
will lose your folder hierarchy and the lists of newsgroups on the news
servers, but it might get you into OE. Note: The DBX file are hidden
files
in Win2K, WinXP and Win2K03.

If that doesn't do it then move all of the DBX files to the same folder
as
Folders.dbx. You should now get into OE. Try importing the messages from
the
folder you moved the DBX files to. If you can't, you can use one of these
tools to extract the messages:

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a
folder
in an open instance of OE.

Once you have OE back, download SP2 again, but make sure you have all
other
programs closed and your anti-virus disabled. Your AV running can easily
cause a bad install of any download, especially MS Patches. If SP2
installs
OK, You have about 60 or so Critical Updates waiting. Make sure your AV
is
off for them as well.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rideneasy" wrote in message
...
It all started with trying to upgrade to pack 2, that was a disaster.
I
restored back to an earlier date. It ran ok then when I tried to
switch
identities it just would not work. I had to restart my computer. It
started
again. I tried the create new identity and move files. didn't
work......tried switch identities now it is doing the same
thing....tried
to
go back and restore..now I can't restore...tried to start OE now it
says,
"can't open unable to open outlook express message store.. out of mem
or
disk
full" (0x8007000e, 5) checked and have tons of storage. I hit "OK"
then
next message that comes up says "...because MSOE.DLL oculd not be
initialized
OE not installed correctly.
help anyone, I can read my mail by going to my providers web page, but
I
don't know how to get to my old mail and my folders. Can I re-install
OE
without losing all of my folders and old emails....I am running my
businesses
off of these.....help

won't start at all now
 

"Rideneasy" wrote:
ok, I moved the files.....then opened email......it will not let me reply,
inport, forward, anything........
how do I reinstall outlook express?
Is it ok now that I have moved the files? when I moved the files did all of
my contact information, and folders with my email stay within them?
I am really frustrated, having spent all day on this.......I should have
never listended to the person who told me to upgrade my computer, I had been
using it like this for 3 and a half years.......this really sucks

won't start at all now
 

I'm going to let someone else with more experience take over from here. I
don't want to lead you down the wrong road. Please keep checking back.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rideneasy" wrote in message
...


"Rideneasy" wrote:
ok, I moved the files.....then opened email......it will not let me reply,
inport, forward, anything........
how do I reinstall outlook express?
Is it ok now that I have moved the files? when I moved the files did all
of
my contact information, and folders with my email stay within them?
I am really frustrated, having spent all day on this.......I should have
never listended to the person who told me to upgrade my computer, I had
been
using it like this for 3 and a half years.......this really sucks

won't start at all now
 

"Rideneasy" wrote in message
...


"Rideneasy" wrote:
ok, I moved the files.....then opened email......it will not let me reply,
inport, forward, anything........
how do I reinstall outlook express?
Is it ok now that I have moved the files? when I moved the files did all
of
my contact information, and folders with my email stay within them?
I am really frustrated, having spent all day on this.......I should have
never listended to the person who told me to upgrade my computer, I had
been
using it like this for 3 and a half years.......this really sucks
I think I'm the one who told you to upgrade. Did you do the malware checks
before the upgrade?

When you moved the DBX files you just moved the messages, not contacts.
Each of your folders had a DBX file with its messages. Folders.dbx was used
by OE to keep track of them. If you moved Folders.dbx with the others you
should be able to use OE's File | Import to recover them.

What happens when you try to import?
What happens when you try to forward?
Can you receive?
Can you send a new message?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.