Can send but can't receive
 

In OE 6, all of a sudden, I can't retrieve any messages. Sending is OK.
I did turn off my virusscanner, but no change.
When I go to 'send and receive', I get the message 'Unknown error'
0x800C0133
TIA
Roger

Can send but can't receive
 

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Roger Van Loon" wrote in message
...
In OE 6, all of a sudden, I can't retrieve any messages. Sending is OK. I
did turn off my virusscanner, but no change.
When I go to 'send and receive', I get the message 'Unknown error'
0x800C0133
TIA
Roger

Can send but can't receive
 

Many thanks
Roger



Bruce Hagen wrote:
Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location
of your Outlook Express files. Press the Tab key to highlight the
folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will
put the location in the box - Click OK and you'll see the OE files.
Otherwise, write the location down and navigate to it in Windows
Explorer.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by
default marked as hidden. To view these files in Windows Explorer, you
must enable Show Hidden Files and Folders under Start | Control Panel
| Folder Options | View.

With OE closed, find the DBX file for the folder in question
{Inbox.dbx} and delete it. A new one will be created automatically
when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and
move your mail to them. Empty Deleted Items folder regularly. Keep
user created folders under 100MB, and Default folders as empty as is
feasible.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders
are open. Then: File | Work Offline (or double click Working Online in
the Status Bar). File | Folder | Compact all folders. Don't touch
anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of
problems such as time-outs and account setting changes. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in
background and leave it unchecked. {N/A if running XP/SP2}.

Can send but can't receive
 

YW.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Roger Van Loon" wrote in message
...
Many thanks
Roger



Bruce Hagen wrote:
Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable Show Hidden Files and Folders under Start | Control Panel | Folder
Options | View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs and causes a multitude of problems
such as time-outs and account setting changes. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and leave it unchecked. {N/A if running XP/SP2}.