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#1
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Hi
Kind of unclear as how to present this, but.... I have a couple of dozen or so OE rules, most of which I have had for a number of years and they have worked well. Thankfully, one of them--the first one--copies ALL email to another folder and then the successive ones work with individual folders. So, I have a copy of all the email, which is needed now as OE seems to periodically either 'drop' messages from files, or decides to just go back a few weeks and not show the recent emails. Usually a restart of the application 'brings the recently dropped messages' back to where they belong. Once or twice, the messages did not return and I needed to purchase recovery software to do so as one time it was the 'Sent' box that was not recovered....and, since I do a lot of my business via emailed estimates, problems were sure to happen. I believe OE application/data is corrupt and, yes, I have backup, but even if it is a few days old, it will be problems. As mentioned, I have a copy of all the incoming messages, so things are not so bad. However, I believe it is time to try to nail down the culprit and I think a good place to start would be the rules...all of which have the stop processing more rules entry. I have also thought a lot about moving to Pegasus or Mozilla mail, but, as explained in earlier posts, I am concerned about maximum mailbox folders/sizes. I would appreciate any ideas on any of the above topics. Thanks In Advance Joe -- Posted via a free Usenet account from http://www.teranews.com |
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#2
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First, Backup all your email. See:
http://www.insideoe.com/backup/index.htm The click File | Work Offline followed by File | Folder | Compact All. This is usually caused by an anti-spam program or an anti-virus set to scan email. Turn off email scanning in your anti-virus. It provides no added protection. After doing so it may be necessary to reset the server names in OE. The Other E-Mail Threat: File Corruption in Outlook Express Published: November 18, 2004 By Tom Koch http://www.microsoft.com/windows/IE/...orruption.mspx Email scanning slows down Sending and Receiving, sometimes enough that OE times out. Since some of the received messages have large (often virus) attachments, which exasperates the problem. Some Comcast users have found it necessary to totally uninstall Norton and switch to the free AVG with mail scanning off. Norton invented email scanning and here's what they say (although this is all from Norton, it applies to all anti-viruses): "Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions." http://service1.symantec.com/SUPPORT...256c7500723cf0 "...your computer is protected if Auto-Protect is enabled. Auto-Protect scans any incoming files, including email attachments, when the files are saved to your hard drive." http://service1.symantec.com/SUPPORT...01100907323806 "NAV provides multiple layers of protection. Email scanning is just one of those layers. Even if you are not running Email Scanning, your computer is protected against viruses that are distributed as email attachments by NAV Auto-Protect. Auto-Protect will scan any incoming files, including email attachments, as they are saved to your hard drive. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions." http://service1.symantec.com/SUPPORT...= bar_sch_nam See also http://help.expedient.com/mailnews/n...ntivirus.shtml So Symantec used to say this often and clearly. The newer stuff doesn't have the statement included as it was considered an embarrassment. If you know anyone who programs for Norton try to get them to talk about it. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com "up for the game" wrote in message ... Hi Kind of unclear as how to present this, but.... I have a couple of dozen or so OE rules, most of which I have had for a number of years and they have worked well. Thankfully, one of them--the first one--copies ALL email to another folder and then the successive ones work with individual folders. So, I have a copy of all the email, which is needed now as OE seems to periodically either 'drop' messages from files, or decides to just go back a few weeks and not show the recent emails. Usually a restart of the application 'brings the recently dropped messages' back to where they belong. Once or twice, the messages did not return and I needed to purchase recovery software to do so as one time it was the 'Sent' box that was not recovered....and, since I do a lot of my business via emailed estimates, problems were sure to happen. I believe OE application/data is corrupt and, yes, I have backup, but even if it is a few days old, it will be problems. As mentioned, I have a copy of all the incoming messages, so things are not so bad. However, I believe it is time to try to nail down the culprit and I think a good place to start would be the rules...all of which have the stop processing more rules entry. I have also thought a lot about moving to Pegasus or Mozilla mail, but, as explained in earlier posts, I am concerned about maximum mailbox folders/sizes. I would appreciate any ideas on any of the above topics. Thanks In Advance Joe -- Posted via a free Usenet account from http://www.teranews.com |
#3
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Along with what Frank said.
In general: Have all rules that divert mail to folders first. Delete it from server next. All others last. Make sure that every rule, except diverting rules, also have Stop processing more rules checked, unless that option is grayed out. How to set up OE Message Rules: http://www.oeupdates.com/outlook-exp...lock-spam.html http://www.timeatlas.com/mos/Email/O...tlook_Express/ http://www.jackieswebworks.com/outlo...ss%20notes.htm Some Message Rule Ideas: http://www.mindspring.com/~majik/messagerules.htm Some tips: http://insideoe.tomsterdam.com/tips/rules.htm Message Rules not working?: http://www.tomsterdam.com/insideoe/faqs/why.htm#rules General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. And backup often. Backup & Resto http://www.insideoutlookexpress.com/backup/ -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "up for the game" wrote in message ... Hi Kind of unclear as how to present this, but.... I have a couple of dozen or so OE rules, most of which I have had for a number of years and they have worked well. Thankfully, one of them--the first one--copies ALL email to another folder and then the successive ones work with individual folders. So, I have a copy of all the email, which is needed now as OE seems to periodically either 'drop' messages from files, or decides to just go back a few weeks and not show the recent emails. Usually a restart of the application 'brings the recently dropped messages' back to where they belong. Once or twice, the messages did not return and I needed to purchase recovery software to do so as one time it was the 'Sent' box that was not recovered....and, since I do a lot of my business via emailed estimates, problems were sure to happen. I believe OE application/data is corrupt and, yes, I have backup, but even if it is a few days old, it will be problems. As mentioned, I have a copy of all the incoming messages, so things are not so bad. However, I believe it is time to try to nail down the culprit and I think a good place to start would be the rules...all of which have the stop processing more rules entry. I have also thought a lot about moving to Pegasus or Mozilla mail, but, as explained in earlier posts, I am concerned about maximum mailbox folders/sizes. I would appreciate any ideas on any of the above topics. Thanks In Advance Joe -- Posted via a free Usenet account from http://www.teranews.com |
#4
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Frank
Thank You for the information and the time. I have done as you noted and will see if all is OK. BTW, I use back rex for OE backup and it works very well. Joe On Sat, 25 Nov 2006 06:54:22 -0600, "Frank Saunders, MS-MVP OE/WM" wrote: First, Backup all your email. See: http://www.insideoe.com/backup/index.htm The click File | Work Offline followed by File | Folder | Compact All. This is usually caused by an anti-spam program or an anti-virus set to scan email. Turn off email scanning in your anti-virus. It provides no added protection. After doing so it may be necessary to reset the server names in OE. The Other E-Mail Threat: File Corruption in Outlook Express Published: November 18, 2004 By Tom Koch http://www.microsoft.com/windows/IE/...orruption.mspx Email scanning slows down Sending and Receiving, sometimes enough that OE times out. Since some of the received messages have large (often virus) attachments, which exasperates the problem. Some Comcast users have found it necessary to totally uninstall Norton and switch to the free AVG with mail scanning off. Norton invented email scanning and here's what they say (although this is all from Norton, it applies to all anti-viruses): "Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions." http://service1.symantec.com/SUPPORT...256c7500723cf0 "...your computer is protected if Auto-Protect is enabled. Auto-Protect scans any incoming files, including email attachments, when the files are saved to your hard drive." http://service1.symantec.com/SUPPORT...01100907323806 "NAV provides multiple layers of protection. Email scanning is just one of those layers. Even if you are not running Email Scanning, your computer is protected against viruses that are distributed as email attachments by NAV Auto-Protect. Auto-Protect will scan any incoming files, including email attachments, as they are saved to your hard drive. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions." http://service1.symantec.com/SUPPORT...= bar_sch_nam See also http://help.expedient.com/mailnews/n...ntivirus.shtml So Symantec used to say this often and clearly. The newer stuff doesn't have the statement included as it was considered an embarrassment. If you know anyone who programs for Norton try to get them to talk about it. -- Posted via a free Usenet account from http://www.teranews.com |
#5
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Bruce
Thanks for the follow up. Why would all be ok for years and then all of a sudden the rules be bypassed. Ah, computers... I will go to tomsterdam now. Thanks again. Joe On Sat, 25 Nov 2006 07:27:08 -0800, "Bruce Hagen" wrote: Along with what Frank said. In general: Have all rules that divert mail to folders first. Delete it from server next. All others last. Make sure that every rule, except diverting rules, also have Stop processing more rules checked, unless that option is grayed out. How to set up OE Message Rules: http://www.oeupdates.com/outlook-exp...lock-spam.html http://www.timeatlas.com/mos/Email/O...tlook_Express/ http://www.jackieswebworks.com/outlo...ss%20notes.htm Some Message Rule Ideas: http://www.mindspring.com/~majik/messagerules.htm Some tips: http://insideoe.tomsterdam.com/tips/rules.htm Message Rules not working?: http://www.tomsterdam.com/insideoe/faqs/why.htm#rules General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. And backup often. Backup & Resto http://www.insideoutlookexpress.com/backup/ -- Posted via a free Usenet account from http://www.teranews.com |
#6
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On Sat, 25 Nov 2006 07:27:08 -0800, "Bruce Hagen"
wrote: Along with what Frank said. In general: Have all rules that divert mail to folders first. Delete it from server next. All others last. Make sure that every rule, except diverting rules, also have Stop processing more rules checked, unless that option is grayed out. How to set up OE Message Rules: http://www.oeupdates.com/outlook-exp...lock-spam.html http://www.timeatlas.com/mos/Email/O...tlook_Express/ http://www.jackieswebworks.com/outlo...ss%20notes.htm Some Message Rule Ideas: http://www.mindspring.com/~majik/messagerules.htm Some tips: http://insideoe.tomsterdam.com/tips/rules.htm Message Rules not working?: http://www.tomsterdam.com/insideoe/faqs/why.htm#rules General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. And backup often. Backup & Resto http://www.insideoutlookexpress.com/backup/ Bruce Well, I am interested in the 'have rules that divert mail first' note above....I am assuming you mean those that have 'move' as opposed to 'Copy' or 'delete'. I don't do delete from server, although I probably should. Did all that was suggested, but still the rules are not being used....actually, the rule that says to copy all mail to another folder does work--thankfully. Additionally, if I pick any rule, and 'Apply' it, the thing does what it is supposed to do. Oh well, at least I am getting email..... Thanks again, Joe -- Posted via a free Usenet account from http://www.teranews.com |
#7
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On Sat, 25 Nov 2006 01:41:24 -0500, up for the game
wrote: Hi Kind of unclear as how to present this, but.... I have a couple of dozen or so OE rules, most of which I have had for a number of years and they have worked well. Thankfully, one of them--the first one--copies ALL email to another folder and then the successive ones work with individual folders. So, I have a copy of all the email, which is needed now as OE seems to periodically either 'drop' messages from files, or decides to just go back a few weeks and not show the recent emails. Usually a restart of the application 'brings the recently dropped messages' back to where they belong. Once or twice, the messages did not return and I needed to purchase recovery software to do so as one time it was the 'Sent' box that was not recovered....and, since I do a lot of my business via emailed estimates, problems were sure to happen. I believe OE application/data is corrupt and, yes, I have backup, but even if it is a few days old, it will be problems. As mentioned, I have a copy of all the incoming messages, so things are not so bad. However, I believe it is time to try to nail down the culprit and I think a good place to start would be the rules...all of which have the stop processing more rules entry. I have also thought a lot about moving to Pegasus or Mozilla mail, but, as explained in earlier posts, I am concerned about maximum mailbox folders/sizes. I would appreciate any ideas on any of the above topics. Thanks In Advance Joe After OE came up and showed the newest message to be about 5 months old.....I needed to go back to the previous days backup...when the restore completed, the rules worked. Still a bit flaky with regard to retrieval errors, but a retry seems to deal with it OK. Sometimes backups do actually work out. Thanks for the help. I will not do the Compact all messages again---it was right after that process that the last 5 months messages disappeared. I had read about this phenomenon before. Joe -- Posted via a free Usenet account from http://www.teranews.com |
#8
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"up for the game" wrote in message
... On Sat, 25 Nov 2006 07:27:08 -0800, "Bruce Hagen" wrote: Along with what Frank said. In general: Have all rules that divert mail to folders first. Delete it from server next. All others last. Make sure that every rule, except diverting rules, also have Stop processing more rules checked, unless that option is grayed out. How to set up OE Message Rules: http://www.oeupdates.com/outlook-exp...lock-spam.html http://www.timeatlas.com/mos/Email/O...tlook_Express/ http://www.jackieswebworks.com/outlo...ss%20notes.htm Some Message Rule Ideas: http://www.mindspring.com/~majik/messagerules.htm Some tips: http://insideoe.tomsterdam.com/tips/rules.htm Message Rules not working?: http://www.tomsterdam.com/insideoe/faqs/why.htm#rules General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. And backup often. Backup & Resto http://www.insideoutlookexpress.com/backup/ Bruce Well, I am interested in the 'have rules that divert mail first' note above....I am assuming you mean those that have 'move' as opposed to 'Copy' or 'delete'. I don't do delete from server, although I probably should. Did all that was suggested, but still the rules are not being used....actually, the rule that says to copy all mail to another folder does work--thankfully. Additionally, if I pick any rule, and 'Apply' it, the thing does what it is supposed to do. Oh well, at least I am getting email..... All mails that move messages to a different folder must also have the action to Stop processing more rules or a later rule will over ride them. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com |
#9
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On Mon, 27 Nov 2006 07:10:32 -0600, "Frank Saunders, MS-MVP OE/WM"
wrote: "up for the game" wrote in message .. . On Sat, 25 Nov 2006 07:27:08 -0800, "Bruce Hagen" wrote: Along with what Frank said. In general: Have all rules that divert mail to folders first. Delete it from server next. All others last. Make sure that every rule, except diverting rules, also have Stop processing more rules checked, unless that option is grayed out. How to set up OE Message Rules: http://www.oeupdates.com/outlook-exp...lock-spam.html http://www.timeatlas.com/mos/Email/O...tlook_Express/ http://www.jackieswebworks.com/outlo...ss%20notes.htm Some Message Rule Ideas: http://www.mindspring.com/~majik/messagerules.htm Some tips: http://insideoe.tomsterdam.com/tips/rules.htm Message Rules not working?: http://www.tomsterdam.com/insideoe/faqs/why.htm#rules General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. And backup often. Backup & Resto http://www.insideoutlookexpress.com/backup/ Bruce Well, I am interested in the 'have rules that divert mail first' note above....I am assuming you mean those that have 'move' as opposed to 'Copy' or 'delete'. I don't do delete from server, although I probably should. Did all that was suggested, but still the rules are not being used....actually, the rule that says to copy all mail to another folder does work--thankfully. Additionally, if I pick any rule, and 'Apply' it, the thing does what it is supposed to do. Oh well, at least I am getting email..... All mails that move messages to a different folder must also have the action to Stop processing more rules or a later rule will over ride them. Frank does copy to folders follow the same stop processing parameter? Joe -- Posted via a free Usenet account from http://www.teranews.com |
#10
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No, because Copy is a different action.
-- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com "Frank Saunders, MS-MVP OE/WM" wrote in message ... "up for the game" wrote in message ... On Sat, 25 Nov 2006 07:27:08 -0800, "Bruce Hagen" wrote: Along with what Frank said. In general: Have all rules that divert mail to folders first. Delete it from server next. All others last. Make sure that every rule, except diverting rules, also have Stop processing more rules checked, unless that option is grayed out. How to set up OE Message Rules: http://www.oeupdates.com/outlook-exp...lock-spam.html http://www.timeatlas.com/mos/Email/O...tlook_Express/ http://www.jackieswebworks.com/outlo...ss%20notes.htm Some Message Rule Ideas: http://www.mindspring.com/~majik/messagerules.htm Some tips: http://insideoe.tomsterdam.com/tips/rules.htm Message Rules not working?: http://www.tomsterdam.com/insideoe/faqs/why.htm#rules General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. And backup often. Backup & Resto http://www.insideoutlookexpress.com/backup/ Bruce Well, I am interested in the 'have rules that divert mail first' note above....I am assuming you mean those that have 'move' as opposed to 'Copy' or 'delete'. I don't do delete from server, although I probably should. Did all that was suggested, but still the rules are not being used....actually, the rule that says to copy all mail to another folder does work--thankfully. Additionally, if I pick any rule, and 'Apply' it, the thing does what it is supposed to do. Oh well, at least I am getting email..... All mails that move messages to a different folder must also have the action to Stop processing more rules or a later rule will over ride them. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com |
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