Attachment Icon
 

I have a client with a new PC that says all incoming emails show the
attachment paper clip icon even when they do not have an attachment.
New Compaq W/Xp Media Center 2005
--
Marc H. Seidler
The Computer Doctors
www.computerdoctors.net


410-840-3434

Attachment Icon
 

If the message contains any HTML and you are reading in Plain Text, you will
see the paper clip.

Also, if you are using AVG for your anti-virus and have e-mail scanning
enabled, that can cause the issue as well. Normally, I would just say to
turn off the e-mail scanning feature. It is a redundant layer of protection
that eats up CPUs and causes a multitude of problems such as time-outs and
account setting changes. Your up-to-date A/V program will continue to
protect you sufficiently. However, with AVG you need to remove and
reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you see
that option. For some reason, just unchecking it in the security center
causes a conflict with the Windows Security Center.

See:
http://forum.grisoft.cz/freeforum/re...?3,76131,76141
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Marc Seidler" wrote in message
...
I have a client with a new PC that says all incoming emails show the
attachment paper clip icon even when they do not have an attachment.
New Compaq W/Xp Media Center 2005
--
Marc H. Seidler
The Computer Doctors
www.computerdoctors.net


410-840-3434

Attachment Icon
 

You are correct it was an AVG issue. They were running the newest ver 7.5.
I uninstalled it and used the custom reinstall and only installed the OE
email support and not Office or Outlook and it works fine now. Thanks!
"Bruce Hagen" wrote in message
...
If the message contains any HTML and you are reading in Plain Text, you
will see the paper clip.

Also, if you are using AVG for your anti-virus and have e-mail scanning
enabled, that can cause the issue as well. Normally, I would just say to
turn off the e-mail scanning feature. It is a redundant layer of
protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. However, with AVG you need to remove
and reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you
see that option. For some reason, just unchecking it in the security
center causes a conflict with the Windows Security Center.

See:
http://forum.grisoft.cz/freeforum/re...?3,76131,76141
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Marc Seidler" wrote in message
...
I have a client with a new PC that says all incoming emails show the
attachment paper clip icon even when they do not have an attachment.
New Compaq W/Xp Media Center 2005
--
Marc H. Seidler
The Computer Doctors
www.computerdoctors.net


410-840-3434