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I have a client with a new PC that says all incoming emails show the
attachment paper clip icon even when they do not have an attachment. New Compaq W/Xp Media Center 2005 -- Marc H. Seidler The Computer Doctors www.computerdoctors.net 410-840-3434 |
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If the message contains any HTML and you are reading in Plain Text, you will
see the paper clip. Also, if you are using AVG for your anti-virus and have e-mail scanning enabled, that can cause the issue as well. Normally, I would just say to turn off the e-mail scanning feature. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. However, with AVG you need to remove and reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you see that option. For some reason, just unchecking it in the security center causes a conflict with the Windows Security Center. See: http://forum.grisoft.cz/freeforum/re...?3,76131,76141 -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Marc Seidler" wrote in message ... I have a client with a new PC that says all incoming emails show the attachment paper clip icon even when they do not have an attachment. New Compaq W/Xp Media Center 2005 -- Marc H. Seidler The Computer Doctors www.computerdoctors.net 410-840-3434 |
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You are correct it was an AVG issue. They were running the newest ver 7.5.
I uninstalled it and used the custom reinstall and only installed the OE email support and not Office or Outlook and it works fine now. Thanks! "Bruce Hagen" wrote in message ... If the message contains any HTML and you are reading in Plain Text, you will see the paper clip. Also, if you are using AVG for your anti-virus and have e-mail scanning enabled, that can cause the issue as well. Normally, I would just say to turn off the e-mail scanning feature. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. However, with AVG you need to remove and reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you see that option. For some reason, just unchecking it in the security center causes a conflict with the Windows Security Center. See: http://forum.grisoft.cz/freeforum/re...?3,76131,76141 -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Marc Seidler" wrote in message ... I have a client with a new PC that says all incoming emails show the attachment paper clip icon even when they do not have an attachment. New Compaq W/Xp Media Center 2005 -- Marc H. Seidler The Computer Doctors www.computerdoctors.net 410-840-3434 |
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