Where are the emails going?
 

I have not been able to receive emails from a "bellsouth.net" address that I
used to get all the time. The sender who uses OE6 is sure she is sending
them to my usual address, and they do show in her "sent" folder. I do not
find the missing emails in the spam folder or trash folder of my email
server when I check my email online. Outlook Express6, which I use to
retrieve my mail does not have any blocker rules and they are not there
either. What could be the reason for this? Where could they have gone? I do
not have any problems with anybody else's mail or with anthing in my PC.

Please comment. Thanks. Joan

Where are the emails going?
 

Joan wrote:
I have not been able to receive emails from a "bellsouth.net" address
that I used to get all the time. The sender who uses OE6 is sure she
is sending them to my usual address, and they do show in her "sent"
folder. I do not find the missing emails in the spam folder or trash
folder of my email server when I check my email online. Outlook
Express6, which I use to retrieve my mail does not have any blocker
rules and they are not there either. What could be the reason for
this? Where could they have gone? I do not have any problems with
anybody else's mail or with anthing in my PC.
Please comment. Thanks. Joan

There are a few possibilities; here are some of the most likely, IMO:

1. She is using antivirus software that scans outgoing e-mail. This can
and does often result in an e-mail being sent to the Sent folder, although
it didn't really go out. The antivirus program instead stopped it from
going out, but AFTER it was already inthe Sent folder!
Have her turn off E-mail scanning if she uses it in any of her programs.

2. Her server/s may be blocked by being on a spam blocklist. Not that SHE
is a spammer, but there are spammers as neighbors and they ar causing ISPs
to not accept emails from her ISP.
If you provide her ISP name (NOT her email address!) we can look up
whether she might be on any blocklists or not.

3. She's caught in your webmail filters and is being deleted instead of
tagged, before you ever get to see it? Check out those settings.

Send her an e-mail and ask her to respond to it using the Reply function.
Be certain you have your email address correct in your account settings
first, of course. See if that gets to you.

Ask her exactly what address she uses, and check it carefully for errors.

If you know anyone else on your same ISP, see if they'll let you have her
send them an e-mail to see if it gets to them.
Does she have any other email sources, like Yahoo, etc.? Ask her to send
an email from those to you and see what happens.

Let us know what happens; any additional details could help, too.

HTH
Pop`

Where are the emails going?
 

I do not find the missing emails in the spam folder or trash folder of my
email
server when I check my email online.

Do you find them in your inbox at the webmail page?

OE Tools Accounts Mail [bellsouth account] Properties Advanced
Delivery Leave a copy of messages on the server: Is this checked? Are
either of the options below it checked?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


Joan wrote:
I have not been able to receive emails from a "bellsouth.net" address that
I
used to get all the time. The sender who uses OE6 is sure she is sending
them to my usual address, and they do show in her "sent" folder. I do not
find the missing emails in the spam folder or trash folder of my email
server when I check my email online. Outlook Express6, which I use to
retrieve my mail does not have any blocker rules and they are not there
either. What could be the reason for this? Where could they have gone? I
do
not have any problems with anybody else's mail or with anthing in my PC.

Please comment. Thanks. Joan

Where are the emails going?
 

I will ask her about her AV software scanning outgoing mail and
unfortunately I do not know anyone else using my server to try the
alternative of sending to my server. How do I check if my server is deleting
her emails as you mention in possiblitty no. 3? I know for sure she has my
email address correct and same with my settings as I receive all other email
sent to my address.

Thanks for your help, Pop. Joan


"Poprivet" wrote in message
...
Joan wrote:
I have not been able to receive emails from a "bellsouth.net" address
that I used to get all the time. The sender who uses OE6 is sure she
is sending them to my usual address, and they do show in her "sent"
folder. I do not find the missing emails in the spam folder or trash
folder of my email server when I check my email online. Outlook
Express6, which I use to retrieve my mail does not have any blocker
rules and they are not there either. What could be the reason for
this? Where could they have gone? I do not have any problems with
anybody else's mail or with anthing in my PC.
Please comment. Thanks. Joan

There are a few possibilities; here are some of the most likely, IMO:

1. She is using antivirus software that scans outgoing e-mail. This can
and does often result in an e-mail being sent to the Sent folder, although
it didn't really go out. The antivirus program instead stopped it from
going out, but AFTER it was already inthe Sent folder!
Have her turn off E-mail scanning if she uses it in any of her programs.

2. Her server/s may be blocked by being on a spam blocklist. Not that
SHE is a spammer, but there are spammers as neighbors and they ar causing
ISPs to not accept emails from her ISP.
If you provide her ISP name (NOT her email address!) we can look up
whether she might be on any blocklists or not.

3. She's caught in your webmail filters and is being deleted instead of
tagged, before you ever get to see it? Check out those settings.

Send her an e-mail and ask her to respond to it using the Reply function.
Be certain you have your email address correct in your account settings
first, of course. See if that gets to you.

Ask her exactly what address she uses, and check it carefully for errors.

If you know anyone else on your same ISP, see if they'll let you have her
send them an e-mail to see if it gets to them.
Does she have any other email sources, like Yahoo, etc.? Ask her to
send an email from those to you and see what happens.

Let us know what happens; any additional details could help, too.

HTH
Pop`

Where are the emails going?
 

No, her emails do not show in my Outbox on my webmail page or anywhere else
there.I will ask her to check what you mention, is it supposed to be
checked, or not? Thanks, Joan


"PA Bear" wrote in message
...
I do not find the missing emails in the spam folder or trash folder of my
email
server when I check my email online.

Do you find them in your inbox at the webmail page?

OE Tools Accounts Mail [bellsouth account] Properties Advanced
Delivery Leave a copy of messages on the server: Is this checked? Are
either of the options below it checked?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


Joan wrote:
I have not been able to receive emails from a "bellsouth.net" address
that I
used to get all the time. The sender who uses OE6 is sure she is sending
them to my usual address, and they do show in her "sent" folder. I do not
find the missing emails in the spam folder or trash folder of my email
server when I check my email online. Outlook Express6, which I use to
retrieve my mail does not have any blocker rules and they are not there
either. What could be the reason for this? Where could they have gone? I
do
not have any problems with anybody else's mail or with anthing in my PC.

Please comment. Thanks. Joan

Where are the emails going?
 

Inline

Joan wrote:
No, her emails do not show in my Outbox on my webmail page or anywhere
else
there.

I asked if they showed up in your *Inbox*.

...I will ask her to check what you mention, is it supposed to be
checked, or not?

The question was directed at you, not your friend. If you don't have the
option enabled, all messages are removed from the mailserver (and your Inbox
on the webmail page) once they're downloaded into OE (whether you see them
or not).

Also directed to you:

View Current View Show all messages (checked?)

Are her messages found in Deleted Items folder?

Do you use any Message Rules that might be filtering out her messages? By
any chance, is her email address listed in Blocked Senders?
--
~PA Bear

"PA Bear" wrote in message
...
I do not find the missing emails in the spam folder or trash folder of
my email
server when I check my email online.

Do you find them in your inbox at the webmail page?

OE Tools Accounts Mail [bellsouth account] Properties Advanced

Delivery Leave a copy of messages on the server: Is this checked? Are
either of the options below it checked?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


Joan wrote:
I have not been able to receive emails from a "bellsouth.net" address
that I
used to get all the time. The sender who uses OE6 is sure she is
sending
them to my usual address, and they do show in her "sent" folder. I do
not
find the missing emails in the spam folder or trash folder of my email
server when I check my email online. Outlook Express6, which I use to
retrieve my mail does not have any blocker rules and they are not there
either. What could be the reason for this? Where could they have gone? I
do
not have any problems with anybody else's mail or with anthing in my PC.

Please comment. Thanks. Joan

Where are the emails going?
 

Yes, its not wise to scan outgoing e-mails.

Pop, see if you can help me with Yahoo. If its going to a Yahoo address,
they're blocking just about everything with a link that isn't Yahoo. I
cannot even email my own Yahoo account (I've tested my theory) with any link
in it but a Yahoo link...and cannot raise a human to discuss this with. My
DSL company is also working on the same thing with them for other customers.
I cannot even send to my family members who have a Yahoo email address, and
they definitely bounce if I put in a link--so I just write the links out
now, and don't use the punctuation marks, etc. sheesh. I am on a national
health advocacy board and this is frustrating. People all over the world are
ill and waiting for our response (healthcare referrals) but if they're using
Yahoo we cannot get our email through to them without carefully "going
around" anything and everything that seems like multiple sends or links
(even NIH/NCI, etc.).

I had a spell there where I received emails in my Deleted Items, or Drafts
folder after the penultimate OE6.00 update, too. Never could figure it out.
Whatever MS is doing with OE, its not user-friendly, and they have not
notified all of their customers. I'm testing Thunderbird (Mozilla) now.
Tired of this new OE process of having to go "offline" before we delete our
posts or emails, and before we compress our folders, then check the Recycle
Bin and delete IT, if our Email's all there after compressing the Folders. I
don't want all that on my HD every day.. Its a huge waste of time.

"Joan" wrote in message
...
I will ask her about her AV software scanning outgoing mail and
unfortunately I do not know anyone else using my server to try the
alternative of sending to my server. How do I check if my server is
deleting
her emails as you mention in possiblitty no. 3? I know for sure she has my
email address correct and same with my settings as I receive all other
email
sent to my address.

Thanks for your help, Pop. Joan


"Poprivet" wrote in message
...
Joan wrote:
I have not been able to receive emails from a "bellsouth.net" address
that I used to get all the time. The sender who uses OE6 is sure she
is sending them to my usual address, and they do show in her "sent"
folder. I do not find the missing emails in the spam folder or trash
folder of my email server when I check my email online. Outlook
Express6, which I use to retrieve my mail does not have any blocker
rules and they are not there either. What could be the reason for
this? Where could they have gone? I do not have any problems with
anybody else's mail or with anthing in my PC.
Please comment. Thanks. Joan

There are a few possibilities; here are some of the most likely, IMO:

1. She is using antivirus software that scans outgoing e-mail. This can
and does often result in an e-mail being sent to the Sent folder,
although
it didn't really go out. The antivirus program instead stopped it from
going out, but AFTER it was already inthe Sent folder!
Have her turn off E-mail scanning if she uses it in any of her
programs.

2. Her server/s may be blocked by being on a spam blocklist. Not that
SHE is a spammer, but there are spammers as neighbors and they ar causing
ISPs to not accept emails from her ISP.
If you provide her ISP name (NOT her email address!) we can look up
whether she might be on any blocklists or not.

3. She's caught in your webmail filters and is being deleted instead of
tagged, before you ever get to see it? Check out those settings.

Send her an e-mail and ask her to respond to it using the Reply function.
Be certain you have your email address correct in your account settings
first, of course. See if that gets to you.

Ask her exactly what address she uses, and check it carefully for errors.

If you know anyone else on your same ISP, see if they'll let you have her
send them an e-mail to see if it gets to them.
Does she have any other email sources, like Yahoo, etc.? Ask her to
send an email from those to you and see what happens.

Let us know what happens; any additional details could help, too.

HTH
Pop`

Where are the emails going?
 

I just sent myself an email to a Yahoo account with a link to Google, from
another account, via OE and it went through just fine.

Are you sending via OE with a PAID Yahoo account?
--
Kath Adams
MS MVP - Windows (Outlook Express)



Pappion wrote:
Yes, its not wise to scan outgoing e-mails.

Pop, see if you can help me with Yahoo. If its going to a Yahoo
address, they're blocking just about everything with a link that
isn't Yahoo. I cannot even email my own Yahoo account (I've tested my
theory) with any link in it but a Yahoo link...and cannot raise a
human to discuss this with. My DSL company is also working on the
same thing with them for other customers. I cannot even send to my
family members who have a Yahoo email address, and they definitely
bounce if I put in a link--so I just write the links out now, and
don't use the punctuation marks, etc. sheesh. I am on a national
health advocacy board and this is frustrating. People all over the
world are ill and waiting for our response (healthcare referrals) but
if they're using Yahoo we cannot get our email through to them
without carefully "going around" anything and everything that seems
like multiple sends or links (even NIH/NCI, etc.).
I had a spell there where I received emails in my Deleted Items, or
Drafts folder after the penultimate OE6.00 update, too. Never could
figure it out. Whatever MS is doing with OE, its not user-friendly,
and they have not notified all of their customers. I'm testing
Thunderbird (Mozilla) now. Tired of this new OE process of having to
go "offline" before we delete our posts or emails, and before we
compress our folders, then check the Recycle Bin and delete IT, if
our Email's all there after compressing the Folders. I don't want all
that on my HD every day.. Its a huge waste of time.

Where are the emails going?
 

your emails are going to the draft folder

"Pappion" wrote in message
...
Yes, its not wise to scan outgoing e-mails.

Pop, see if you can help me with Yahoo. If its going to a Yahoo address,
they're blocking just about everything with a link that isn't Yahoo. I
cannot even email my own Yahoo account (I've tested my theory) with any
link in it but a Yahoo link...and cannot raise a human to discuss this
with. My DSL company is also working on the same thing with them for other
customers. I cannot even send to my family members who have a Yahoo email
address, and they definitely bounce if I put in a link--so I just write
the links out now, and don't use the punctuation marks, etc. sheesh. I am
on a national health advocacy board and this is frustrating. People all
over the world are ill and waiting for our response (healthcare referrals)
but if they're using Yahoo we cannot get our email through to them without
carefully "going around" anything and everything that seems like multiple
sends or links (even NIH/NCI, etc.).

I had a spell there where I received emails in my Deleted Items, or
Drafts folder after the penultimate OE6.00 update, too. Never could figure
it out. Whatever MS is doing with OE, its not user-friendly, and they have
not notified all of their customers. I'm testing Thunderbird (Mozilla)
now. Tired of this new OE process of having to go "offline" before we
delete our posts or emails, and before we compress our folders, then check
the Recycle Bin and delete IT, if our Email's all there after compressing
the Folders. I don't want all that on my HD every day.. Its a huge waste
of time.

"Joan" wrote in message
...
I will ask her about her AV software scanning outgoing mail and
unfortunately I do not know anyone else using my server to try the
alternative of sending to my server. How do I check if my server is
deleting
her emails as you mention in possiblitty no. 3? I know for sure she has
my
email address correct and same with my settings as I receive all other
email
sent to my address.

Thanks for your help, Pop. Joan


"Poprivet" wrote in message
...
Joan wrote:
I have not been able to receive emails from a "bellsouth.net" address
that I used to get all the time. The sender who uses OE6 is sure she
is sending them to my usual address, and they do show in her "sent"
folder. I do not find the missing emails in the spam folder or trash
folder of my email server when I check my email online. Outlook
Express6, which I use to retrieve my mail does not have any blocker
rules and they are not there either. What could be the reason for
this? Where could they have gone? I do not have any problems with
anybody else's mail or with anthing in my PC.
Please comment. Thanks. Joan

There are a few possibilities; here are some of the most likely, IMO:

1. She is using antivirus software that scans outgoing e-mail. This
can
and does often result in an e-mail being sent to the Sent folder,
although
it didn't really go out. The antivirus program instead stopped it from
going out, but AFTER it was already inthe Sent folder!
Have her turn off E-mail scanning if she uses it in any of her
programs.

2. Her server/s may be blocked by being on a spam blocklist. Not that
SHE is a spammer, but there are spammers as neighbors and they ar
causing
ISPs to not accept emails from her ISP.
If you provide her ISP name (NOT her email address!) we can look up
whether she might be on any blocklists or not.

3. She's caught in your webmail filters and is being deleted instead of
tagged, before you ever get to see it? Check out those settings.

Send her an e-mail and ask her to respond to it using the Reply
function.
Be certain you have your email address correct in your account settings
first, of course. See if that gets to you.

Ask her exactly what address she uses, and check it carefully for
errors.

If you know anyone else on your same ISP, see if they'll let you have
her
send them an e-mail to see if it gets to them.
Does she have any other email sources, like Yahoo, etc.? Ask her to
send an email from those to you and see what happens.

Let us know what happens; any additional details could help, too.

HTH
Pop`