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#1
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When I receive Word attachments, they are mysteriously converted to
unreadable .txt documents. I am using OE6, Norton AV, and Trend Micro Anti-Spam. They leave the sender as .doc and arrive as .txt. Any one have any suggestions? Thanks. |
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#2
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Have you tried renaming the txt as .doc? I did that with a similar instance
a few days ago, and the file was readable. Don't know why it arrived that way, though, as in general .docs arrive OK. -- David Biddulph "jrsyangl" wrote in message news:HI_yh.4485$da1.781@trndny03... When I receive Word attachments, they are mysteriously converted to unreadable .txt documents. I am using OE6, Norton AV, and Trend Micro Anti-Spam. They leave the sender as .doc and arrive as .txt. Any one have any suggestions? Thanks. |
#3
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Is the sender using Outlook or Outlook Express?
Are they sending in RTF format? -- Ronald Sommer "jrsyangl" wrote in message news:HI_yh.4485$da1.781@trndny03... : When I receive Word attachments, they are mysteriously converted to : unreadable .txt documents. I am using OE6, Norton AV, and Trend Micro : Anti-Spam. They leave the sender as .doc and arrive as .txt. Any one : have any suggestions? Thanks. : : |
#4
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Yes, I thought of that but it didn't help. I've also discovered that the
problem is not limited to .doc files; it also happened to a .jpg file. Normally, I get these files fine. "David Biddulph" wrote in message ... Have you tried renaming the txt as .doc? I did that with a similar instance a few days ago, and the file was readable. Don't know why it arrived that way, though, as in general .docs arrive OK. -- David Biddulph "jrsyangl" wrote in message news:HI_yh.4485$da1.781@trndny03... When I receive Word attachments, they are mysteriously converted to unreadable .txt documents. I am using OE6, Norton AV, and Trend Micro Anti-Spam. They leave the sender as .doc and arrive as .txt. Any one have any suggestions? Thanks. |
#5
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I do not know what email package(s) these senders are using. Actually, I
just found out that the problem has occurred with a Word document and a ..jpg file. Lou "Ron Sommer" wrote in message ... Is the sender using Outlook or Outlook Express? Are they sending in RTF format? -- Ronald Sommer "jrsyangl" wrote in message news:HI_yh.4485$da1.781@trndny03... : When I receive Word attachments, they are mysteriously converted to : unreadable .txt documents. I am using OE6, Norton AV, and Trend Micro : Anti-Spam. They leave the sender as .doc and arrive as .txt. Any one : have any suggestions? Thanks. : : |
#6
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Ask those using MS Outlook to send to you only using Plain Text, especially
if there's an attachment. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) jrsyangl wrote: When I receive Word attachments, they are mysteriously converted to unreadable .txt documents. I am using OE6, Norton AV, and Trend Micro Anti-Spam. They leave the sender as .doc and arrive as .txt. Any one have any suggestions? Thanks. |
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