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-   -   DSL company tells me my problem is MS (http://www.outlookbanter.com/outlook-express/41212-dsl-company-tells-me-my.html)

Pappion February 18th 07 10:19 PM

DSL company tells me my problem is MS
 
I have OE, XP Pro, all updates, etc. When Windstream Communications took
over our phone company, they told us to keep our email addresses, but we
needed to make them more complex to avoid spam. Thus, I did that...keeping
my original email address, and adding one of their's.

They helped me set up the Accounts properties in my OE6. To date, I have not
been able to bring in my original email ). They claim its a MS
problem. This isn't making me very happy, since they assured me I would
receive the original and their new @windstream.net emails, because the
former email address is on my business cards.

Does this sync with anyone??

Thank you.

--
Molly,
I am shouting,
With two voices, Walls come down!
Walls come down! Walls come down!

Poet Maya Angelou



Poprivet February 18th 07 11:25 PM

DSL company tells me my problem is MS
 
Pappion wrote:
I have OE, XP Pro, all updates, etc. When Windstream Communications
took over our phone company, they told us to keep our email
addresses, but we needed to make them more complex to avoid spam.
Thus, I did that...keeping my original email address, and adding one
of their's.
They helped me set up the Accounts properties in my OE6. To date, I
have not been able to bring in my original email ).
They claim its a MS problem. This isn't making me very happy, since
they assured me I would receive the original and their new
@windstream.net emails, because the former email address is on my
business cards.
Does this sync with anyone??

Thank you.



Sounds like miscommunication or misunderstanding somehow. I did a little
checking and I don't see any relationship between valornet and windstream,
so, based on that and nothing else it makes sense you lost our original
email address.

As for it being an MS problem, that's a lot of bunk. IFF there is a
problem, it's going to be in the email account's Properties settings.

I'd call them back and, without mentioning your "new" address which works,
concentrate as much as possible on the old one and why doesn't it work and
how do you get it to work? I'll bet you have to change the valornet to
windstream or something like that.

Let us know; come back with more detail and we may be able to assist you
more. Do NOT post your actual email addresses though; use made-up
usernames, like xxxx etc., but do use the real parts after the @ sign.

Pop`





David Sherman February 19th 07 07:05 PM

DSL company tells me my problem is MS
 
Try either Agent htttp://www.forteinc.com or Outlook


On Sun, 18 Feb 2007 15:19:45 -0600, "Pappion"
wrote:

I have OE, XP Pro, all updates, etc. When Windstream Communications took
over our phone company, they told us to keep our email addresses, but we
needed to make them more complex to avoid spam. Thus, I did that...keeping
my original email address, and adding one of their's.

They helped me set up the Accounts properties in my OE6. To date, I have not
been able to bring in my original email ). They claim its a MS
problem. This isn't making me very happy, since they assured me I would
receive the original and their new @windstream.net emails, because the
former email address is on my business cards.

Does this sync with anyone??

Thank you.



Michael Santovec February 19th 07 08:31 PM

DSL company tells me my problem is MS
 
What error message do you get when you try to receive the mail?

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Pappion" wrote in message
...
I have OE, XP Pro, all updates, etc. When Windstream Communications
took over our phone company, they told us to keep our email addresses,
but we needed to make them more complex to avoid spam. Thus, I did
that...keeping my original email address, and adding one of their's.

They helped me set up the Accounts properties in my OE6. To date, I
have not been able to bring in my original email ). They
claim its a MS problem. This isn't making me very happy, since they
assured me I would receive the original and their new @windstream.net
emails, because the former email address is on my business cards.

Does this sync with anyone??

Thank you.

--
Molly,
I am shouting,
With two voices, Walls come down!
Walls come down! Walls come down!

Poet Maya Angelou





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