Error 0x800cccof
 

I cannot receive email from my mail server in OE. I acted on all
suggestions, including turning off my email scanning. And what do you know?
Norton AV software turns it on again, so of course I'm still not receiving my
email. What do I do so Norton AV can't turn on the email scanning once I've
disabled it? Thanks for any suggestions.

Error 0x800cccof
 

Always reply to your original thread, please.

Welcome to Symantec Service & Support
http://www.symantec.com/techsupp/index.html
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

Chatelaine wrote:
I cannot receive email from my mail server in OE. I acted on all
suggestions, including turning off my email scanning. And what do you
know?
Norton AV software turns it on again, so of course I'm still not receiving
my email. What do I do so Norton AV can't turn on the email scanning once
I've disabled it? Thanks for any suggestions.

Error 0x800cccof
 

Get rid of Norton and don't replace it with McAfee. They both cause nothing
but headaches with OE.

I suggest AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning when
you see the option.

Norton, and McAfee, products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Chatelaine" wrote in message
...
I cannot receive email from my mail server in OE. I acted on all
suggestions, including turning off my email scanning. And what do you
know?
Norton AV software turns it on again, so of course I'm still not receiving
my
email. What do I do so Norton AV can't turn on the email scanning once
I've
disabled it? Thanks for any suggestions.

Error 0x800cccof
 

Thank you, thank you, thank you. And thanks for steering me clear of
McAfee.--Chatelaine

"Bruce Hagen" wrote:

Get rid of Norton and don't replace it with McAfee. They both cause nothing
but headaches with OE.

I suggest AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning when
you see the option.

Norton, and McAfee, products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Chatelaine" wrote in message
...
I cannot receive email from my mail server in OE. I acted on all
suggestions, including turning off my email scanning. And what do you
know?
Norton AV software turns it on again, so of course I'm still not receiving
my
email. What do I do so Norton AV can't turn on the email scanning once
I've
disabled it? Thanks for any suggestions.

Error 0x800cccof
 

You're welcome.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Chatelaine" wrote in message
...
Thank you, thank you, thank you. And thanks for steering me clear of
McAfee.--Chatelaine

"Bruce Hagen" wrote:

Get rid of Norton and don't replace it with McAfee. They both cause
nothing
but headaches with OE.

I suggest AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning
when
you see the option.

Norton, and McAfee, products are not Outlook Express friendly, and I
don't
know of any OE-MVP that would recommend using them.

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Chatelaine" wrote in message
...
I cannot receive email from my mail server in OE. I acted on all
suggestions, including turning off my email scanning. And what do you
know?
Norton AV software turns it on again, so of course I'm still not
receiving
my
email. What do I do so Norton AV can't turn on the email scanning once
I've
disabled it? Thanks for any suggestions.