All of a sudden, a friend of mine is receiving all messages four times
or more.
She is using OE 6 under Win XP home.
Before, she had trouble sending mails, (mails kept being sent), that was
fixed when I deleted the 'sent items' dbx file, but this new one has me
stumped.
Any ideas?
Thanks in advance.
Roger Van Loon.

Try and disable the AV email scanning and check your anti spam setup.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Roger Van Loon" wrote in message ...
All of a sudden, a friend of mine is receiving all messages four times
or more.
She is using OE 6 under Win XP home.
Before, she had trouble sending mails, (mails kept being sent), that was
fixed when I deleted the 'sent items' dbx file, but this new one has me
stumped.
Any ideas?
Thanks in advance.
Roger Van Loon.

What kind of mail account is it?

Duplicate Hotmail/MSN or IMAP Messages
Turn off the option to open in the Inbox and/or the option to send and
receive at startup (Tools, Options, General).

If you never complete downloading all the existing e-mail messages from
a POP3 mail server, the next time it will start over from the beginning
and send the messages that you may already have. This is by design of
the POP3 mail protocol. As a fail safe, the server always assumes on a
lost connection that the mail client crashed and lost all messages from
that download.

Some possible causes of problems downloading mail messages:

- You may have a very large message to download, or one that is causing
problems for your mail program. You may be able to use Telnet to look
at your server mail box and optionally get rid of any problem message.
You can find these Telnet instructions at
http://pages.prodigy.net/michael_san...pop3telnet.htm
Or your mail service may offer a web interface that would allow you to
delete the problem message. If not, you might be able to use
http://mail2web.com or http://www.mailstart.com for this function (if
your ISP allows outside access to their POP3 mail server).

- The POP3UIDL.DAT (IMN or OE4) or POP3UIDL.DBX (OE5+) file may be
corrupted. This is used to track previously downloaded messages when
you leave messages on a POP3 server (Tools, Accounts, Mail, Properties,
Advanced). However, the file gets updated even if you aren't leaving
messages on the server. Delete the file with Outlook Express or
Internet Mail closed. (On Win2000 you need enable the display of Hidden
or System files in the folder options and XP you need to use the
advanced options to find Hidden or System files.) The next time all
mail on the server will be downloaded. But after that the file should
function correctly again.

- The POP3 mail server is having problems.

- Anti-virus program scanning e-mail as it downloads. Increasing the
Server Timeout at Tools, Accounts, Mail, Properties, Advanced might
help. Or you may need to disable the anti-virus software from scanning
e-mail.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Roger Van Loon" wrote in message
...
All of a sudden, a friend of mine is receiving all messages four times
or more.
She is using OE 6 under Win XP home.
Before, she had trouble sending mails, (mails kept being sent), that
was fixed when I deleted the 'sent items' dbx file, but this new one
has me stumped.
Any ideas?
Thanks in advance.
Roger Van Loon.

The 'Inbox' folder also may be corrupted so if disabling av email scanning
doesn't go the trick you may have to do the same thing as you did to the
'Sent' folder.
"Peter Foldes" wrote in message
...
Try and disable the AV email scanning and check your anti spam setup.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Roger Van Loon" wrote in message
...
All of a sudden, a friend of mine is receiving all messages four times
or more.
She is using OE 6 under Win XP home.
Before, she had trouble sending mails, (mails kept being sent), that was
fixed when I deleted the 'sent items' dbx file, but this new one has me
stumped.
Any ideas?
Thanks in advance.
Roger Van Loon.

Michael (and others), many thanks. I'll check out those options.
Roger.


Michael Santovec wrote:
What kind of mail account is it?

Duplicate Hotmail/MSN or IMAP Messages
Turn off the option to open in the Inbox and/or the option to send and
receive at startup (Tools, Options, General).

If you never complete downloading all the existing e-mail messages from
a POP3 mail server, the next time it will start over from the beginning
and send the messages that you may already have. This is by design of
the POP3 mail protocol. As a fail safe, the server always assumes on a
lost connection that the mail client crashed and lost all messages from
that download.

Some possible causes of problems downloading mail messages:

- You may have a very large message to download, or one that is causing
problems for your mail program. You may be able to use Telnet to look
at your server mail box and optionally get rid of any problem message.
You can find these Telnet instructions at
http://pages.prodigy.net/michael_san...pop3telnet.htm
Or your mail service may offer a web interface that would allow you to
delete the problem message. If not, you might be able to use
http://mail2web.com or http://www.mailstart.com for this function (if
your ISP allows outside access to their POP3 mail server).

- The POP3UIDL.DAT (IMN or OE4) or POP3UIDL.DBX (OE5+) file may be
corrupted. This is used to track previously downloaded messages when
you leave messages on a POP3 server (Tools, Accounts, Mail, Properties,
Advanced). However, the file gets updated even if you aren't leaving
messages on the server. Delete the file with Outlook Express or
Internet Mail closed. (On Win2000 you need enable the display of Hidden
or System files in the folder options and XP you need to use the
advanced options to find Hidden or System files.) The next time all
mail on the server will be downloaded. But after that the file should
function correctly again.

- The POP3 mail server is having problems.

- Anti-virus program scanning e-mail as it downloads. Increasing the
Server Timeout at Tools, Accounts, Mail, Properties, Advanced might
help. Or you may need to disable the anti-virus software from scanning
e-mail.

"Roger Van Loon" wrote in message
...
All of a sudden, a friend of mine is receiving all messages four times or
more.
She is using OE 6 under Win XP home.
Before, she had trouble sending mails, (mails kept being sent), that was
fixed when I deleted the 'sent items' dbx file, but this new one has me
stumped.
Any ideas?
Thanks in advance.
Roger Van Loon.

"Roger Van Loon" wrote in message
...
All of a sudden, a friend of mine is receiving all messages four times or
more.
She is using OE 6 under Win XP home.
Before, she had trouble sending mails, (mails kept being sent), that was
fixed when I deleted the 'sent items' dbx file, but this new one has me
stumped.
Any ideas?
Thanks in advance.
Roger Van Loon.