I am unable to get my incoming messages
 

When I try to open my outlook express i get the error message:
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'mail.btinternet.com', Server: 'mail.btinternet.com',
Protocol: POP3, Server Response: '+OK 2303 octets', Port: 110, Secure(SSL):
No, Socket Error: 10053, Error Number: 0x800CCC0F
Can anyone help me out?

I am unable to get my incoming messages
 

Are you using Dial-up? The reference to Octets is related to a phone line.
Possibly a bad modem.

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"JOF" wrote in message
...
When I try to open my outlook express i get the error message:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'mail.btinternet.com', Server: 'mail.btinternet.com',
Protocol: POP3, Server Response: '+OK 2303 octets', Port: 110,
Secure(SSL):
No, Socket Error: 10053, Error Number: 0x800CCC0F
Can anyone help me out?

I am unable to get my incoming messages
 

The octets doesn't have anything to do with dial-up. It's another term
for bytes.

When OE encounters an error with the mail server, it displays the last
response it got from the mail server, hoping that it might give a clue
as to the problem. Most likely OE had done a LIST on a message and the
server replied that the message is 2303 bytes long. OE then likely did
a RETR for the message to download it, and never heard back from the
server. So it displayed the response to the LIST command since it's
that last thing it has from the server.

In any case, the article that you referenced is a good place to start.
This could well be an anti-virus program scanning mail as it downloads
or anti-spam program.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bruce Hagen" wrote in message
...
Are you using Dial-up? The reference to Octets is related to a phone
line. Possibly a bad modem.

How to troubleshoot error messages that you receive when try to send
and receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"JOF" wrote in message
...
When I try to open my outlook express i get the error message:
Your server has unexpectedly terminated the connection. Possible
causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'mail.btinternet.com', Server:
'mail.btinternet.com',
Protocol: POP3, Server Response: '+OK 2303 octets', Port: 110,
Secure(SSL):
No, Socket Error: 10053, Error Number: 0x800CCC0F
Can anyone help me out?

I am unable to get my incoming messages
 

"JOF" wrote in message
...
When I try to open my outlook express i get the error message:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'mail.btinternet.com', Server: 'mail.btinternet.com',
Protocol: POP3, Server Response: '+OK 2303 octets', Port: 110,
Secure(SSL):
No, Socket Error: 10053, Error Number: 0x800CCC0F
Can anyone help me out?

I am unable to get my incoming messages
 

thanks for the advice - uninstalled/reinstalled norton and it is now working
OK.

JOF

"Michael Santovec" wrote:

The octets doesn't have anything to do with dial-up. It's another term
for bytes.

When OE encounters an error with the mail server, it displays the last
response it got from the mail server, hoping that it might give a clue
as to the problem. Most likely OE had done a LIST on a message and the
server replied that the message is 2303 bytes long. OE then likely did
a RETR for the message to download it, and never heard back from the
server. So it displayed the response to the LIST command since it's
that last thing it has from the server.

In any case, the article that you referenced is a good place to start.
This could well be an anti-virus program scanning mail as it downloads
or anti-spam program.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bruce Hagen" wrote in message
...
Are you using Dial-up? The reference to Octets is related to a phone
line. Possibly a bad modem.

How to troubleshoot error messages that you receive when try to send
and receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"JOF" wrote in message
...
When I try to open my outlook express i get the error message:
Your server has unexpectedly terminated the connection. Possible
causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'mail.btinternet.com', Server:
'mail.btinternet.com',
Protocol: POP3, Server Response: '+OK 2303 octets', Port: 110,
Secure(SSL):
No, Socket Error: 10053, Error Number: 0x800CCC0F
Can anyone help me out?

I am unable to get my incoming messages
 

You are welcome. I'm glad that you got it working.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"JOF" wrote in message
...
thanks for the advice - uninstalled/reinstalled norton and it is now
working
OK.

JOF

"Michael Santovec" wrote:

The octets doesn't have anything to do with dial-up. It's another
term
for bytes.

When OE encounters an error with the mail server, it displays the
last
response it got from the mail server, hoping that it might give a
clue
as to the problem. Most likely OE had done a LIST on a message and
the
server replied that the message is 2303 bytes long. OE then likely
did
a RETR for the message to download it, and never heard back from the
server. So it displayed the response to the LIST command since it's
that last thing it has from the server.

In any case, the article that you referenced is a good place to
start.
This could well be an anti-virus program scanning mail as it
downloads
or anti-spam program.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bruce Hagen" wrote in message
...
Are you using Dial-up? The reference to Octets is related to a
phone
line. Possibly a bad modem.

How to troubleshoot error messages that you receive when try to
send
and receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"JOF" wrote in message
...
When I try to open my outlook express i get the error message:
Your server has unexpectedly terminated the connection. Possible
causes for
this include server problems, network problems, or a long period
of
inactivity. Account: 'mail.btinternet.com', Server:
'mail.btinternet.com',
Protocol: POP3, Server Response: '+OK 2303 octets', Port: 110,
Secure(SSL):
No, Socket Error: 10053, Error Number: 0x800CCC0F
Can anyone help me out?

I am unable to get my incoming messages
 

How can I set up the microsoft outlook on my computer to be able to email
from the internet and so on??? Please help!!! Thanks

"Michael Santovec" wrote in message
...
The octets doesn't have anything to do with dial-up. It's another term
for bytes.

When OE encounters an error with the mail server, it displays the last
response it got from the mail server, hoping that it might give a clue as
to the problem. Most likely OE had done a LIST on a message and the
server replied that the message is 2303 bytes long. OE then likely did a
RETR for the message to download it, and never heard back from the server.
So it displayed the response to the LIST command since it's that last
thing it has from the server.

In any case, the article that you referenced is a good place to start.
This could well be an anti-virus program scanning mail as it downloads or
anti-spam program.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bruce Hagen" wrote in message
...
Are you using Dial-up? The reference to Octets is related to a phone
line. Possibly a bad modem.

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"JOF" wrote in message
...
When I try to open my outlook express i get the error message:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'mail.btinternet.com', Server:
'mail.btinternet.com',
Protocol: POP3, Server Response: '+OK 2303 octets', Port: 110,
Secure(SSL):
No, Socket Error: 10053, Error Number: 0x800CCC0F
Can anyone help me out?

I am unable to get my incoming messages
 

Please start your own posts and not hijack another. As for your question.

Outlook and Outlook Express are entirely different programs. You will get
better help in an MS Outlook newsgroup:

news://msnews.microsoft.com/microsoft.public.outlook
news://msnews.microsoft.com/microsof...utlook.General
news://msnews.microsoft.com/microsof....configuration
news://msnews.microsoft.com/microsof...k.installation
news://msnews.microsoft.com/microsof...tlook.Contacts
news://msnews.microsoft.com/microsof...ok.Calendaring
news://msnews.microsoft.com/microsof...ic.outlook.Fax
news://msnews.microsoft.com/microsof...utlook.interop
news://msnews.microsoft.com/microsof...tlook.printing
news://msnews.microsoft.com/microsof...Program_AddIns
news://msnews.microsoft.com/microsof....program_forms
news://msnews.microsoft.com/microsof...ok.Program_VBA
news://msnews.microsoft.com/microsof...ThirdPartyUtil
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"ERICA" wrote in message
...
How can I set up the microsoft outlook on my computer to be able to email
from the internet and so on??? Please help!!! Thanks

"Michael Santovec" wrote in message
...
The octets doesn't have anything to do with dial-up. It's another term
for bytes.

When OE encounters an error with the mail server, it displays the last
response it got from the mail server, hoping that it might give a clue as
to the problem. Most likely OE had done a LIST on a message and the
server replied that the message is 2303 bytes long. OE then likely did a
RETR for the message to download it, and never heard back from the
server. So it displayed the response to the LIST command since it's that
last thing it has from the server.

In any case, the article that you referenced is a good place to start.
This could well be an anti-virus program scanning mail as it downloads or
anti-spam program.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bruce Hagen" wrote in message
...
Are you using Dial-up? The reference to Octets is related to a phone
line. Possibly a bad modem.

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"JOF" wrote in message
...
When I try to open my outlook express i get the error message:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'mail.btinternet.com', Server:
'mail.btinternet.com',
Protocol: POP3, Server Response: '+OK 2303 octets', Port: 110,
Secure(SSL):
No, Socket Error: 10053, Error Number: 0x800CCC0F
Can anyone help me out?