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#1
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Is there any way to re-install outlook express? I can't send or recieve any
messages. I know that my settings are correct. I have checked them more than 50 times. Any help is greatly apprecieted! Steve |
#2
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Reinstalling will most likely not help at all. What happens when you try to
send a message to yourself? Does it leave the Outbox? Does it Show in Sent Items? Any error message? -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "pstechnology" wrote in message ... Is there any way to re-install outlook express? I can't send or recieve any messages. I know that my settings are correct. I have checked them more than 50 times. Any help is greatly apprecieted! Steve |
#3
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Hi Bruce.
Thanks so much for replying. I type a message to myself. I click send and message window oopens. " The meesage could not be sent. an error has occurred. Steve "Bruce Hagen" wrote: Reinstalling will most likely not help at all. What happens when you try to send a message to yourself? Does it leave the Outbox? Does it Show in Sent Items? Any error message? -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "pstechnology" wrote in message ... Is there any way to re-install outlook express? I can't send or recieve any messages. I know that my settings are correct. I have checked them more than 50 times. Any help is greatly apprecieted! Steve |
#4
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Please try /everything/ he
Do the following for the Outbox, and if the problem persists, repeat for Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "pstechnology" wrote in message ... Hi Bruce. Thanks so much for replying. I type a message to myself. I click send and message window oopens. " The meesage could not be sent. an error has occurred. Steve "Bruce Hagen" wrote: Reinstalling will most likely not help at all. What happens when you try to send a message to yourself? Does it leave the Outbox? Does it Show in Sent Items? Any error message? -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "pstechnology" wrote in message ... Is there any way to re-install outlook express? I can't send or recieve any messages. I know that my settings are correct. I have checked them more than 50 times. Any help is greatly apprecieted! Steve |
#5
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I am really greatfull for your help. Unfortunately, that did not solve my
problem. When I click send and recieve the transfer windows just blinks on and disappears. Any Ideas? Steve "Bruce Hagen" wrote: Please try /everything/ he Do the following for the Outbox, and if the problem persists, repeat for Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "pstechnology" wrote in message ... Hi Bruce. Thanks so much for replying. I type a message to myself. I click send and message window oopens. " The meesage could not be sent. an error has occurred. Steve "Bruce Hagen" wrote: Reinstalling will most likely not help at all. What happens when you try to send a message to yourself? Does it leave the Outbox? Does it Show in Sent Items? Any error message? -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "pstechnology" wrote in message ... Is there any way to re-install outlook express? I can't send or recieve any messages. I know that my settings are correct. I have checked them more than 50 times. Any help is greatly apprecieted! Steve |
#6
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You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "pstechnology" wrote in message ... I am really greatfull for your help. Unfortunately, that did not solve my problem. When I click send and recieve the transfer windows just blinks on and disappears. Any Ideas? Steve "Bruce Hagen" wrote: Please try /everything/ he Do the following for the Outbox, and if the problem persists, repeat for Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "pstechnology" wrote in message ... Hi Bruce. Thanks so much for replying. I type a message to myself. I click send and message window oopens. " The meesage could not be sent. an error has occurred. Steve "Bruce Hagen" wrote: Reinstalling will most likely not help at all. What happens when you try to send a message to yourself? Does it leave the Outbox? Does it Show in Sent Items? Any error message? -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "pstechnology" wrote in message ... Is there any way to re-install outlook express? I can't send or recieve any messages. I know that my settings are correct. I have checked them more than 50 times. Any help is greatly apprecieted! Steve |
#7
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![]() "pstechnology" wrote in message ... Is there any way to re-install outlook express? I can't send or recieve any messages. I know that my settings are correct. I have checked them more than 50 times. Any help is greatly apprecieted! Steve |
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