I use anti-virus continuously...

If you don't have an AV app installed, you're not.

I've just removed Norton and McAfee...

You had NAV *and* VirusScan installed and loading at boot?

...All mail flows
through protected servers before getting to the laptop.

Viruses, Trojans and hijackware can compromise your machine in ways other
than email, Rich.
--
~PA Bear


Rich F wrote:
I use anti-virus continuously - I've just removed Norton and McAfee due to
their constant interference with all other activities and ridiculous
slowing
of my machine. Daily scans reveal no viruses or spyware. All mail
flows
through protected servers before getting to the laptop.

I'll try some of these other resources that you recommend, as well, but
was
trying to see if there is an OE issue that I'm not aware of. Does the
fact that my OE has thousands of emails - in user defined folders - have
any
impact on receiving new mails with attachments?

"Bruce Hagen" wrote:

Since you say you don't have /any/ anti-virus, it is a good chance your
machine is infected. Doing a reinstall may not eliminate a virus.

Courtesy of MVP Robear Dyer (PA Bear):

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis
v1.99.1(http://aumha.net/downloads/hijackthis.zip) is the preferred tool
to
use. It will help you to both identify and remove any hijackware/spyware.

**Post your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I used the steps on the oehelp page, but the problem continued. I then
used
CWShredder, but the problem still continues. Any other suggestions
before I
have to reinstall Windows XP?
Thanks

"Bruce Hagen" wrote:

See this about possible fixes for messages appearing blank:
www.oehelp.com/OETips.aspx#10

If you fix it and the problem reoccurs, download CWShredder and run it
after
doing the fix again.
http://www.intermute.com/products/cwshredder.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I've used OE for years. In the past few months, I've received emails
with
no From, To, Subject or message. In the same 5 minute period, some
will
be
blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other than
Windows
standard, I've cleared the Temp and Temporary Internet files, reduced
the
default OE files to less than 100 messages each and still am getting
blank
messages. I've also done virus and spyware checks with no findings.

I know that the bona-fide messages are coming in blank since I have
sent
messages to myself and all of the messages appear on an ISP server
that
I
can
access separately.

Any other ideas or solutions?

Look at the Message Source (Ctrl-F3) for the problem messages.

Do you see any message text?

What about the headers? If you see any X-headers that mention any
anti-spam or anti-virus software, then you likely have something
installed that you aren't aware off. PC manufactures often install
trial versions at the factory.

You could also copy/paste what you find here. Or you may send me one
of the problem messages and I'll take a look at it. It's best if you
zip the message so that I get an exact copy of it. To do that, do a
File, Save As to an EML file of a problem message. Then Right click the
saved EML file and select Send To, Compressed (zipped) folder. Then
e-mail me the resulting ZIP file. Alternately, you can do a Message,
Forward As Attachment of a problem message. This is not as good as the
zip file since the headers can be modified in transit which may obscure
the problem. A simple Forward is worthless since it does not include
the headers.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Rich F" wrote in message
...
I've used OE for years. In the past few months, I've received emails
with
no From, To, Subject or message. In the same 5 minute period, some
will be
blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other than
Windows
standard, I've cleared the Temp and Temporary Internet files, reduced
the
default OE files to less than 100 messages each and still am getting
blank
messages. I've also done virus and spyware checks with no findings.

I know that the bona-fide messages are coming in blank since I have
sent
messages to myself and all of the messages appear on an ISP server
that I can
access separately.

Any other ideas or solutions?

"Rich F" escribió en el mensaje
...
I've used OE for years. In the past few months, I've received emails
with
no From, To, Subject or message. In the same 5 minute period, some will
be
blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other than Windows
standard, I've cleared the Temp and Temporary Internet files, reduced the
default OE files to less than 100 messages each and still am getting blank
messages. I've also done virus and spyware checks with no findings.

I know that the bona-fide messages are coming in blank since I have sent
messages to myself and all of the messages appear on an ISP server that I
can
access separately.

Any other ideas or solutions?

"Rich F" wrote in message
...
I've used OE for years. In the past few months, I've received emails
with
no From, To, Subject or message. In the same 5 minute period, some will
be
blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other than Windows
standard, I've cleared the Temp and Temporary Internet files, reduced the
default OE files to less than 100 messages each and still am getting blank
messages. I've also done virus and spyware checks with no findings.

I know that the bona-fide messages are coming in blank since I have sent
messages to myself and all of the messages appear on an ISP server that I
can
access separately.

Any other ideas or solutions?

Your solution might have worked. I'll give it a few more days, but it seems
to have stopped the "blank" mails. Thanks

"Steve Cochran" wrote:

After removing Norton / McAfee, remove your mail account, close and reopen
OE and add your mail account back again.

See if that fixes it.

steve

"Rich F" wrote in message
...
I use anti-virus continuously - I've just removed Norton and McAfee due to
their constant interference with all other activities and ridiculous
slowing
of my machine. Daily scans reveal no viruses or spyware. All mail
flows
through protected servers before getting to the laptop.

I'll try some of these other resources that you recommend, as well, but
was
trying to see if there is an OE issue that I'm not aware of. Does the
fact
that my OE has thousands of emails - in user defined folders - have any
impact on receiving new mails with attachments?

"Bruce Hagen" wrote:

Since you say you don't have /any/ anti-virus, it is a good chance your
machine is infected. Doing a reinstall may not eliminate a virus.

Courtesy of MVP Robear Dyer (PA Bear):

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis
v1.99.1(http://aumha.net/downloads/hijackthis.zip) is the preferred tool
to
use. It will help you to both identify and remove any hijackware/spyware.

**Post your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I used the steps on the oehelp page, but the problem continued. I then
used
CWShredder, but the problem still continues. Any other suggestions
before I
have to reinstall Windows XP?
Thanks

"Bruce Hagen" wrote:

See this about possible fixes for messages appearing blank:
www.oehelp.com/OETips.aspx#10

If you fix it and the problem reoccurs, download CWShredder and run it
after
doing the fix again.
http://www.intermute.com/products/cwshredder.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I've used OE for years. In the past few months, I've received
emails
with
no From, To, Subject or message. In the same 5 minute period,
some
will
be
blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other than
Windows
standard, I've cleared the Temp and Temporary Internet files,
reduced
the
default OE files to less than 100 messages each and still am getting
blank
messages. I've also done virus and spyware checks with no
findings.

I know that the bona-fide messages are coming in blank since I have
sent
messages to myself and all of the messages appear on an ISP server
that
I
can
access separately.

Any other ideas or solutions?

u r welcome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
"Rich F" wrote in message
...
Your solution might have worked. I'll give it a few more days, but it
seems
to have stopped the "blank" mails. Thanks

"Steve Cochran" wrote:

After removing Norton / McAfee, remove your mail account, close and
reopen
OE and add your mail account back again.

See if that fixes it.

steve

"Rich F" wrote in message
...
I use anti-virus continuously - I've just removed Norton and McAfee due
to
their constant interference with all other activities and ridiculous
slowing
of my machine. Daily scans reveal no viruses or spyware. All mail
flows
through protected servers before getting to the laptop.

I'll try some of these other resources that you recommend, as well, but
was
trying to see if there is an OE issue that I'm not aware of. Does
the
fact
that my OE has thousands of emails - in user defined folders - have any
impact on receiving new mails with attachments?

"Bruce Hagen" wrote:

Since you say you don't have /any/ anti-virus, it is a good chance
your
machine is infected. Doing a reinstall may not eliminate a virus.

Courtesy of MVP Robear Dyer (PA Bear):

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis
v1.99.1(http://aumha.net/downloads/hijackthis.zip) is the preferred
tool
to
use. It will help you to both identify and remove any
hijackware/spyware.

**Post your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I used the steps on the oehelp page, but the problem continued. I
then
used
CWShredder, but the problem still continues. Any other suggestions
before I
have to reinstall Windows XP?
Thanks

"Bruce Hagen" wrote:

See this about possible fixes for messages appearing blank:
www.oehelp.com/OETips.aspx#10

If you fix it and the problem reoccurs, download CWShredder and run
it
after
doing the fix again.
http://www.intermute.com/products/cwshredder.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I've used OE for years. In the past few months, I've received
emails
with
no From, To, Subject or message. In the same 5 minute period,
some
will
be
blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other than
Windows
standard, I've cleared the Temp and Temporary Internet files,
reduced
the
default OE files to less than 100 messages each and still am
getting
blank
messages. I've also done virus and spyware checks with no
findings.

I know that the bona-fide messages are coming in blank since I
have
sent
messages to myself and all of the messages appear on an ISP
server
that
I
can
access separately.

Any other ideas or solutions?

"Brittney Fisher" bl...
u r welcome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
"Rich F" wrote in message
...
Your solution might have worked. I'll give it a few more days, but it
seems
to have stopped the "blank" mails. Thanks

"Steve Cochran" wrote:

After removing Norton / McAfee, remove your mail account, close and
reopen
OE and add your mail account back again.

See if that fixes it.

steve

"Rich F" wrote in message
...
I use anti-virus continuously - I've just removed Norton and McAfee due
to
their constant interference with all other activities and ridiculous
slowing
of my machine. Daily scans reveal no viruses or spyware. All mail
flows
through protected servers before getting to the laptop.

I'll try some of these other resources that you recommend, as well,
but
was
trying to see if there is an OE issue that I'm not aware of. Does
the
fact
that my OE has thousands of emails - in user defined folders - have
any
impact on receiving new mails with attachments?

"Bruce Hagen" wrote:

Since you say you don't have /any/ anti-virus, it is a good chance
your
machine is infected. Doing a reinstall may not eliminate a virus.

Courtesy of MVP Robear Dyer (PA Bear):

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis
v1.99.1(http://aumha.net/downloads/hijackthis.zip) is the preferred
tool
to
use. It will help you to both identify and remove any
hijackware/spyware.

**Post your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other
appropriate
forums for expert analysis, not here.**
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I used the steps on the oehelp page, but the problem continued. I
then
used
CWShredder, but the problem still continues. Any other
suggestions
before I
have to reinstall Windows XP?
Thanks

"Bruce Hagen" wrote:

See this about possible fixes for messages appearing blank:
www.oehelp.com/OETips.aspx#10

If you fix it and the problem reoccurs, download CWShredder and
run it
after
doing the fix again.
http://www.intermute.com/products/cwshredder.html
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rich F" wrote in message
...
I've used OE for years. In the past few months, I've received
emails
with
no From, To, Subject or message. In the same 5 minute period,
some
will
be
blank and others come through fine.

I have no Norton or McAfee on my laptop, no anti-virus other
than
Windows
standard, I've cleared the Temp and Temporary Internet files,
reduced
the
default OE files to less than 100 messages each and still am
getting
blank
messages. I've also done virus and spyware checks with no
findings.

I know that the bona-fide messages are coming in blank since I
have
sent
messages to myself and all of the messages appear on an ISP
server
that
I
can
access separately.

Any other ideas or solutions?