Folder List Disappeared
 

A user on our network, somehow touched something and made their folder
list disappear. I tried View | Layout | Folder List and it is selected.
I tried removing it, restarting the computer and reselecting it,
nothing happens. I also thought maybe it was resized to the left and
it wasn't that either. It is Outlook Express version 6.0 any help would
be greatly appreciated.

Thank you,

-Tim-

Folder List Disappeared
 

The current Identity may be damaged, especially if its the default Main
Identity. Try one or more of the accounts in a new Named Identity (File
Identities Add new identity). Assuming all is well, (1) compact all
folders in the old identity, (2) import messages from the old identity into
the new one, and then (3) delete the old one (File Identities Manage
Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Tim Kendall wrote:
A user on our network, somehow touched something and made their folder
list disappear. I tried View | Layout | Folder List and it is selected.
I tried removing it, restarting the computer and reselecting it,
nothing happens. I also thought maybe it was resized to the left and
it wasn't that either. It is Outlook Express version 6.0 any help would
be greatly appreciated.

Thank you,

-Tim-

Folder List Disappeared
 

Thanks a lot, fixed it perfectly

PA Bear wrote:
The current Identity may be damaged, especially if its the default Main
Identity. Try one or more of the accounts in a new Named Identity (File
Identities Add new identity). Assuming all is well, (1) compact
all folders in the old identity, (2) import messages from the old
identity into the new one, and then (3) delete the old one (File
Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline".
More at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such corruption. Disable it. It provides no additional protection.

Folder List Disappeared
 

YW, Tim, and thanks very much for the feedback.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Tim Kendall wrote:
Thanks a lot, fixed it perfectly

PA Bear wrote:
The current Identity may be damaged, especially if its the default Main
Identity. Try one or more of the accounts in a new Named Identity (File
Identities Add new identity). Assuming all is well, (1) compact
all folders in the old identity, (2) import messages from the old
identity into the new one, and then (3) delete the old one (File
Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline".
More at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such corruption. Disable it. It provides no additional protection.