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Logon repeats
I can receive but can't send emails via Outlook Express. The Logon Box
keeps repeating. BT/Yahoo emails work OK in and out and BT have checked the email accounts and say they are OK and that it is an Outlook Express problem. I'm on XP Pro, OE 6, IE 7 and Norton. Sometimes I get 0x800CCC90 and 0x800CCC91 error messages but now there are no error messages and the Logon Box repeats ad infinitum. |
Logon repeats
See www.oehelp.com/OETips.aspx#3 Norton and OE don't mix.
steve "Darrener" wrote in message ... I can receive but can't send emails via Outlook Express. The Logon Box keeps repeating. BT/Yahoo emails work OK in and out and BT have checked the email accounts and say they are OK and that it is an Outlook Express problem. I'm on XP Pro, OE 6, IE 7 and Norton. Sometimes I get 0x800CCC90 and 0x800CCC91 error messages but now there are no error messages and the Logon Box repeats ad infinitum. |
Logon repeats
Thanks for that Steve but the problem is persisting despite turning off
Norton email scanning. Any other pointers? "Steve Cochran" wrote: See www.oehelp.com/OETips.aspx#3 Norton and OE don't mix. steve "Darrener" wrote in message ... I can receive but can't send emails via Outlook Express. The Logon Box keeps repeating. BT/Yahoo emails work OK in and out and BT have checked the email accounts and say they are OK and that it is an Outlook Express problem. I'm on XP Pro, OE 6, IE 7 and Norton. Sometimes I get 0x800CCC90 and 0x800CCC91 error messages but now there are no error messages and the Logon Box repeats ad infinitum. |
Logon repeats
"Darrener" wrote in message
... Thanks for that Steve but the problem is persisting despite turning off Norton email scanning. Any other pointers? "Steve Cochran" wrote: See www.oehelp.com/OETips.aspx#3 Norton and OE don't mix. steve "Darrener" wrote in message ... I can receive but can't send emails via Outlook Express. The Logon Box keeps repeating. BT/Yahoo emails work OK in and out and BT have checked the email accounts and say they are OK and that it is an Outlook Express problem. I'm on XP Pro, OE 6, IE 7 and Norton. Sometimes I get 0x800CCC90 and 0x800CCC91 error messages but now there are no error messages and the Logon Box repeats ad infinitum. Check with BT that you have the proper port and security settings. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
Logon repeats
Done that, Frank. BT uninstalled and then reinstalled all the accounts and
then said the problem was with OE. Accounts work OK with BT. "Frank Saunders, MS-MVP OE/WM" wrote: "Darrener" wrote in message ... Thanks for that Steve but the problem is persisting despite turning off Norton email scanning. Any other pointers? "Steve Cochran" wrote: See www.oehelp.com/OETips.aspx#3 Norton and OE don't mix. steve "Darrener" wrote in message ... I can receive but can't send emails via Outlook Express. The Logon Box keeps repeating. BT/Yahoo emails work OK in and out and BT have checked the email accounts and say they are OK and that it is an Outlook Express problem. I'm on XP Pro, OE 6, IE 7 and Norton. Sometimes I get 0x800CCC90 and 0x800CCC91 error messages but now there are no error messages and the Logon Box repeats ad infinitum. Check with BT that you have the proper port and security settings. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
Logon repeats
What is the complete error message?
Did they check the port numbers and what authentication boxes were ticked? "Darrener" wrote in message ... Done that, Frank. BT uninstalled and then reinstalled all the accounts and then said the problem was with OE. Accounts work OK with BT. "Frank Saunders, MS-MVP OE/WM" wrote: "Darrener" wrote in message ... Thanks for that Steve but the problem is persisting despite turning off Norton email scanning. Any other pointers? "Steve Cochran" wrote: See www.oehelp.com/OETips.aspx#3 Norton and OE don't mix. "Darrener" wrote in message ... I can receive but can't send emails via Outlook Express. The Logon Box keeps repeating. BT/Yahoo emails work OK in and out and BT have checked the email accounts and say they are OK and that it is an Outlook Express problem. I'm on XP Pro, OE 6, IE 7 and Norton. Sometimes I get 0x800CCC90 and 0x800CCC91 error messages but now there are no error messages and the Logon Box repeats ad infinitum. Check with BT that you have the proper port and security settings. |
Logon repeats
Hello again Frank, I didn't save the error messages and they have now
stopped appearing (but the problem persists). BT certainly checked the authentication settings but not sure about the ports. I'll check with them again. "Frank Saunders, MS-MVP OE/WM" wrote: What is the complete error message? Did they check the port numbers and what authentication boxes were ticked? "Darrener" wrote in message ... Done that, Frank. BT uninstalled and then reinstalled all the accounts and then said the problem was with OE. Accounts work OK with BT. "Frank Saunders, MS-MVP OE/WM" wrote: "Darrener" wrote in message ... Thanks for that Steve but the problem is persisting despite turning off Norton email scanning. Any other pointers? "Steve Cochran" wrote: See www.oehelp.com/OETips.aspx#3 Norton and OE don't mix. "Darrener" wrote in message ... I can receive but can't send emails via Outlook Express. The Logon Box keeps repeating. BT/Yahoo emails work OK in and out and BT have checked the email accounts and say they are OK and that it is an Outlook Express problem. I'm on XP Pro, OE 6, IE 7 and Norton. Sometimes I get 0x800CCC90 and 0x800CCC91 error messages but now there are no error messages and the Logon Box repeats ad infinitum. Check with BT that you have the proper port and security settings. |
Logon repeats
Hi Frank and Steve. Problem sorted. I've been back to BT again and
they've solved it. There seemed to be a conflict between my main BT/Yahoo email account, which I don't use, and the two email accounts listed on OE. I didn't understand what the problem was but it's all working perfectly now - after a week! Many thanks again to you two for pointing me in the right direction. "Darrener" wrote: Hello again Frank, I didn't save the error messages and they have now stopped appearing (but the problem persists). BT certainly checked the authentication settings but not sure about the ports. I'll check with them again. "Frank Saunders, MS-MVP OE/WM" wrote: What is the complete error message? Did they check the port numbers and what authentication boxes were ticked? "Darrener" wrote in message ... Done that, Frank. BT uninstalled and then reinstalled all the accounts and then said the problem was with OE. Accounts work OK with BT. "Frank Saunders, MS-MVP OE/WM" wrote: "Darrener" wrote in message ... Thanks for that Steve but the problem is persisting despite turning off Norton email scanning. Any other pointers? "Steve Cochran" wrote: See www.oehelp.com/OETips.aspx#3 Norton and OE don't mix. "Darrener" wrote in message ... I can receive but can't send emails via Outlook Express. The Logon Box keeps repeating. BT/Yahoo emails work OK in and out and BT have checked the email accounts and say they are OK and that it is an Outlook Express problem. I'm on XP Pro, OE 6, IE 7 and Norton. Sometimes I get 0x800CCC90 and 0x800CCC91 error messages but now there are no error messages and the Logon Box repeats ad infinitum. Check with BT that you have the proper port and security settings. |
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