Carole, which software are you using for virus and firewall?
Only asking to rule out that possibility.

"Carole" wrote:

This exact same thing happened to me about 2 weeks ago. There is absolutely
nothing wrong with my ISP connection or email settings. You need to pay
attention that this in only happening when a new user is logging on. This
does not happen if you reboot/restart the computer. This only happens when
one user logs off and another user logons. After reboot, everything works
fine! Like Mike said, having to reboot is not a solution.

"Mike" wrote:

It is nothing wrong with my ISP. Everything was working fine for a month ago.
Still works fine, but only for the first user. Next user who logs in gets
the error 10061. Port 110 and 25 are blocked.
And I have edit the error message, because I was not at home.

"mac" wrote:


"Mike" wrote in message
...
Spam blockers and mail scan did not change anything. Still can't send or
receive mail after changing account in windows.


Mike, the error indicates that you are failing to connect to the server,
most common reason for this is that you have the wrong POP and or SMTP
server in your account setup, or you are trying to connect to a server that
you are not connected to?

Check at your ISP for the correct settings.

Who is your ISP because the error does not appear to return a valid server
name?

Most errors appear like this for example:

The connection to the server has failed.
Account: 'timber2498', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

Your error is:
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e

Did you edit the error?

What is the connection setting in the account toolsaccountsdouble click
the accountconnection tab?

Try removing the always connect using check mark?

I managed to recieve email by marking the server to send by SSL port 995 but
I can't send after first relogin.

"Kimmo" wrote:

Sorry an important part - the port 110 - was missing from my telnet command
syntax.
Here is a correct example for email server named pop3.myemailserver.com
using POP3 protocol
* start menu-run..telnet
* enter command o
* enter pop3.myemailserver.com 110
* with normal situation you should get a message like 'Hello'.
* to quit connection enter command quit
* to quit telnet enter command quit

br: Kimmo
"Kimmo" wrote:

* It is not Outlook 6 that causes the problem. You can have the same effect
if using telnet. Start telnet. Enter command o. Enter hostname of your email
server like pop3.hostname
You should get a response like 'Hello', but in our case you get error
message 'connection to server hostname cannot be established. However after
booting and in your first XP login session, you get nice response 'Hello'.

I have NIS 2005 and disabling it did not solve the problem. I really do
think this is a Windows Update problem. I read an article some time back
that there were problems with SP2 and Outlook Express. The problem was a
different one, but maybe some of the new updates have caused more problems.

My XP support license may still be good and I might give that a try, but I'm
always hesitant because you always get a level one support person on your
first try and it always seems like you have to go through several replies
before they actually are able to identify the problem. I know they will
first try to rule out if it is our ISP's.

On another post, it was mentioned that NIS might have corrupted User
Identity files and suggest creating a new identity. But, what a pain! I'm
sure tht means you can't save anything from Outlook. Right?

"Mike" wrote:

Carole, which software are you using for virus and firewall?
Only asking to rule out that possibility.

"Carole" wrote:

This exact same thing happened to me about 2 weeks ago. There is absolutely
nothing wrong with my ISP connection or email settings. You need to pay
attention that this in only happening when a new user is logging on. This
does not happen if you reboot/restart the computer. This only happens when
one user logs off and another user logons. After reboot, everything works
fine! Like Mike said, having to reboot is not a solution.

"Mike" wrote:

It is nothing wrong with my ISP. Everything was working fine for a month ago.
Still works fine, but only for the first user. Next user who logs in gets
the error 10061. Port 110 and 25 are blocked.
And I have edit the error message, because I was not at home.

"mac" wrote:


"Mike" wrote in message
...
Spam blockers and mail scan did not change anything. Still can't send or
receive mail after changing account in windows.


Mike, the error indicates that you are failing to connect to the server,
most common reason for this is that you have the wrong POP and or SMTP
server in your account setup, or you are trying to connect to a server that
you are not connected to?

Check at your ISP for the correct settings.

Who is your ISP because the error does not appear to return a valid server
name?

Most errors appear like this for example:

The connection to the server has failed.
Account: 'timber2498', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

Your error is:
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e

Did you edit the error?

What is the connection setting in the account toolsaccountsdouble click
the accountconnection tab?

Try removing the always connect using check mark?

Below is a fix I found in another post. It answers my question about saving
the old identity's files. I may try this to see if it works. Also, the
article I read about SP2 causing problems with OE was with archiving files.
Evidently the work around is not as simple as uninstalling SP2. I would
think this would be the same for uninstalling any updates.

This is a reply from the other thread:

"Don't give up yet: Your current Identity may be damaged by NIS, especially
if its the default Main Identity. Try one or more of your accounts in a new
Named Identity (File Identities Add new identity). Assuming all is
well, (1) compact all folders in the old identity, (2) import messages from
the old identity into the new one, and then (3) delete the old one (File
Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store."



I have NIS 2005 and disabling it did not solve the problem. I really do
think this is a Windows Update problem. I read an article some time back
that there were problems with SP2 and Outlook Express. The problem was a
different one, but maybe some of the new updates have caused more problems.

My XP support license may still be good and I might give that a try, but I'm
always hesitant because you always get a level one support person on your
first try and it always seems like you have to go through several replies
before they actually are able to identify the problem. I know they will
first try to rule out if it is our ISP's.

On another post, it was mentioned that NIS might have corrupted User
Identity files and suggest creating a new identity. But, what a pain! I'm
sure tht means you can't save anything from Outlook. Right?

"Mike" wrote:

Carole, which software are you using for virus and firewall?
Only asking to rule out that possibility.

"Carole" wrote:

This exact same thing happened to me about 2 weeks ago. There is absolutely
nothing wrong with my ISP connection or email settings. You need to pay
attention that this in only happening when a new user is logging on. This
does not happen if you reboot/restart the computer. This only happens when
one user logs off and another user logons. After reboot, everything works
fine! Like Mike said, having to reboot is not a solution.

"Mike" wrote:

It is nothing wrong with my ISP. Everything was working fine for a month ago.
Still works fine, but only for the first user. Next user who logs in gets
the error 10061. Port 110 and 25 are blocked.
And I have edit the error message, because I was not at home.

"mac" wrote:


"Mike" wrote in message
...
Spam blockers and mail scan did not change anything. Still can't send or
receive mail after changing account in windows.


Mike, the error indicates that you are failing to connect to the server,
most common reason for this is that you have the wrong POP and or SMTP
server in your account setup, or you are trying to connect to a server that
you are not connected to?

Check at your ISP for the correct settings.

Who is your ISP because the error does not appear to return a valid server
name?

Most errors appear like this for example:

The connection to the server has failed.
Account: 'timber2498', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

Your error is:
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e

Did you edit the error?

What is the connection setting in the account toolsaccountsdouble click
the accountconnection tab?

Try removing the always connect using check mark?

It's definitely the April Windows update!!!! Those patch numbers are
KB930178, 931261, 931784, 932168. I installed them on 4/14. I tried
unistalling them, and like I thought, not that simple! I did a system
restore for 4/13 (day before install) and it totally fixed the problem.
Checked program files after restore and the updates are gone and OE is
working just dandy!

The people at MS who are advising people on this blog that it's just a
"coincidence" that the problems with OE start appearing after the April
updates are full of doo doo!!

Now, just to make sure, I need to run Live Update with NIS to make sure that
wasn't the culprit.

Will check back.



"Carole" wrote:

Below is a fix I found in another post. It answers my question about saving
the old identity's files. I may try this to see if it works. Also, the
article I read about SP2 causing problems with OE was with archiving files.
Evidently the work around is not as simple as uninstalling SP2. I would
think this would be the same for uninstalling any updates.

This is a reply from the other thread:

"Don't give up yet: Your current Identity may be damaged by NIS, especially
if its the default Main Identity. Try one or more of your accounts in a new
Named Identity (File Identities Add new identity). Assuming all is
well, (1) compact all folders in the old identity, (2) import messages from
the old identity into the new one, and then (3) delete the old one (File
Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store."



I have NIS 2005 and disabling it did not solve the problem. I really do
think this is a Windows Update problem. I read an article some time back
that there were problems with SP2 and Outlook Express. The problem was a
different one, but maybe some of the new updates have caused more problems.

My XP support license may still be good and I might give that a try, but I'm
always hesitant because you always get a level one support person on your
first try and it always seems like you have to go through several replies
before they actually are able to identify the problem. I know they will
first try to rule out if it is our ISP's.

On another post, it was mentioned that NIS might have corrupted User
Identity files and suggest creating a new identity. But, what a pain! I'm
sure tht means you can't save anything from Outlook. Right?

"Mike" wrote:

Carole, which software are you using for virus and firewall?
Only asking to rule out that possibility.

"Carole" wrote:

This exact same thing happened to me about 2 weeks ago. There is absolutely
nothing wrong with my ISP connection or email settings. You need to pay
attention that this in only happening when a new user is logging on. This
does not happen if you reboot/restart the computer. This only happens when
one user logs off and another user logons. After reboot, everything works
fine! Like Mike said, having to reboot is not a solution.

"Mike" wrote:

It is nothing wrong with my ISP. Everything was working fine for a month ago.
Still works fine, but only for the first user. Next user who logs in gets
the error 10061. Port 110 and 25 are blocked.
And I have edit the error message, because I was not at home.

"mac" wrote:


"Mike" wrote in message
...
Spam blockers and mail scan did not change anything. Still can't send or
receive mail after changing account in windows.


Mike, the error indicates that you are failing to connect to the server,
most common reason for this is that you have the wrong POP and or SMTP
server in your account setup, or you are trying to connect to a server that
you are not connected to?

Check at your ISP for the correct settings.

Who is your ISP because the error does not appear to return a valid server
name?

Most errors appear like this for example:

The connection to the server has failed.
Account: 'timber2498', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

Your error is:
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e

Did you edit the error?

What is the connection setting in the account toolsaccountsdouble click
the accountconnection tab?

Try removing the always connect using check mark?

"Carole" wrote in message
...
This exact same thing happened to me about 2 weeks ago. There is absolutely
nothing wrong with my ISP connection or email settings.

You need to pay attention that this in only happening when a new user is logging on.


In that case check to see if there are any residual connections still apparent
before you try logging in as the new user. Wait until those go away before
attempting a login. E.g. perhaps your ISP has a limit on the number of
open connections. Unfortunately OE seems to rely more on timeout
for dropping a connection (e.g. rather than sending a quit command)
so if your host server has a long timeout and it has a low limit on the number
of open connections from the same IP address you would have an explanation
for your symptom.

To check for the connections switch to a cmd window and enter

netstat -anp tcp

You can use Kimmo's idea about using telnet in another cmd window
(e.g. get the POP3 prompt there) and then switch to the cmd window
where you will do the netstat command to see how this would work.


This
does not happen if you reboot/restart the computer. This only happens when
one user logs off and another user logons. After reboot, everything works
fine! Like Mike said, having to reboot is not a solution.


What kind of link do you have then? E.g. if it is dial-up (PPP) or PPPoE
you could also try disconnecting the link and reconnecting. That would
at least kill connections on the client side but unless you got a different
IP address it wouldn't necessarily change things on the server side
(i.e., still assuming a *long* timeout there as a possible cause of your
symptom.)


Good luck

Robert Aldwinckle
---

"Carole" wrote in message
news
It's definitely the April Windows update!!!! Those patch numbers are
KB930178, 931261, 931784, 932168. I installed them on 4/14. I tried
unistalling them, and like I thought, not that simple! I did a system
restore for 4/13 (day before install) and it totally fixed the problem.
Checked program files after restore and the updates are gone and OE is
working just dandy!

The people at MS who are advising people on this blog that it's just a
"coincidence" that the problems with OE start appearing after the April
updates are full of doo doo!!

Now, just to make sure, I need to run Live Update with NIS to make sure
that
wasn't the culprit.


I have all of those patches and have had no problems since installing them.
NIS is probably interfering with something in those patches. Norton and
McAfee are bad for OE and not good for WinXP.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com

There are numerous articles on the net that supports that the April Updates
are interferring with other programs. Below is one of them. MS originally
tried to blame other programs with differnet types of problems that was
occuring with IE and OE.

Here's a link from the Washington Post:
http://blog.washingtonpost.com/secur..._round_of.html

I own NIS 2005 and haven't had any problems for 2 years until I installed
the April updates. Should MS be giving patches that interfere with NIS? I
mean which came first? Why aren't we looking at this the other way around?
Sounds like there could be a problem with the April Updates and NIS, but why
are we blaming a program that has not caused me any problems until I
installed the Windows Updates?

I will not be reinstalling the April Updates until I research this a bit
more. I did a System Restore and it solved the problem.

"Frank Saunders, MS-MVP OE/WM" wrote:

"Carole" wrote in message
news
It's definitely the April Windows update!!!! Those patch numbers are
KB930178, 931261, 931784, 932168. I installed them on 4/14. I tried
unistalling them, and like I thought, not that simple! I did a system
restore for 4/13 (day before install) and it totally fixed the problem.
Checked program files after restore and the updates are gone and OE is
working just dandy!

The people at MS who are advising people on this blog that it's just a
"coincidence" that the problems with OE start appearing after the April
updates are full of doo doo!!

Now, just to make sure, I need to run Live Update with NIS to make sure
that
wasn't the culprit.


I have all of those patches and have had no problems since installing them.
NIS is probably interfering with something in those patches. Norton and
McAfee are bad for OE and not good for WinXP.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com

Sorry! The Washington Post article was from last April. Nevertheless, it
looks like it's happening again. I tried to uninstall the patches using
"Add/Remove Programs" tool and it wouldn't work. The only thing that worked
was System Restore.

I'm leary about reinstalling the April 2007 patches until I've researched
this a bit more! I've updated NIS and I'm not having any problems. Getting
rid of the patches worked for me. I will definitely contact MS about this.

"Carole" wrote:

There are numerous articles on the net that supports that the April Updates
are interferring with other programs. Below is one of them. MS originally
tried to blame other programs with differnet types of problems that was
occuring with IE and OE.

Here's a link from the Washington Post:
http://blog.washingtonpost.com/secur..._round_of.html

I own NIS 2005 and haven't had any problems for 2 years until I installed
the April updates. Should MS be giving patches that interfere with NIS? I
mean which came first? Why aren't we looking at this the other way around?
Sounds like there could be a problem with the April Updates and NIS, but why
are we blaming a program that has not caused me any problems until I
installed the Windows Updates?

I will not be reinstalling the April Updates until I research this a bit
more. I did a System Restore and it solved the problem.

"Frank Saunders, MS-MVP OE/WM" wrote:

"Carole" wrote in message
news
It's definitely the April Windows update!!!! Those patch numbers are
KB930178, 931261, 931784, 932168. I installed them on 4/14. I tried
unistalling them, and like I thought, not that simple! I did a system
restore for 4/13 (day before install) and it totally fixed the problem.
Checked program files after restore and the updates are gone and OE is
working just dandy!

The people at MS who are advising people on this blog that it's just a
"coincidence" that the problems with OE start appearing after the April
updates are full of doo doo!!

Now, just to make sure, I need to run Live Update with NIS to make sure
that
wasn't the culprit.


I have all of those patches and have had no problems since installing them.
NIS is probably interfering with something in those patches. Norton and
McAfee are bad for OE and not good for WinXP.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com

I personally consider it is not OE that is causing the problem. Like I told
you, server connection error happens even with using just TELNET using port
110 (see my instruction in earlier response). You don't need OE to get the
connection error. Try yourself. Of course the error message is different with
telnet.

I have wideband connection (ADSL) and even tried to disconnecting the ADSL
modem upon second XP login session was still active. After the ADSL had come
back alive and obviously with new IP address from ISP, the error still
remained.

Even if I too consider the bug being in XP patches, I wonder why this
problem has not become a big issue among XP users? I mean, I had to google
hard to find first similar user reports of this problem. And this thread was
the only one that full matches my problem - well there might have been more,
but as this the microsoft community, I thought this is the best forum..

Did I said, that I use different email service providers: one for incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is not problem
of the service provider. It is not the disconnection problem either, because
I tried OE's option 'disconnect connection after send/receive'.

Hopefully solution will be found. I lack knowledge to perform restore
operation like Carole had done.

I am not an expert like you others seem to be, but can some other program
take control or re-assing a port 110/25 and therefore the server is not
responding? Nevertheless, if port re-assignment would take place, I don't see
any data transfer in NIS2005 logs to one way or another in no ports. It's
like no data transfer would take place when the error occurs. Some other
software is blocking POP3 before it reaches NIS2005? XP's own firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in charge of
firewall operations.

This maybe a coincidence, but I consider starting to receive SPAM mail just
around same time as this error started to occur. I had not ever received any
SPAM before that. I don't have exact dates, though pure guessing.

I have XP HOME edition by the way, if it is important to know.

br: Kimmo