Found the Realtek article if anyone's interested. There is a fix available.


http://www.pcworld.com/article/id,130518/article.html

I've had exactely the same problem as you've been describing (including slow
running backups).

I run Windows XP Home SP2, IE 7, OE 6 & Systemworks 2006.
I have narrowed the problem down to when I used "Liveupdate" to upgrade to
"Symantec Network Driver" Version 6.0.6.604( I used Goback Safe mode to
eliminate all the other upgrades during liveupdate):

Symantec technical support weren't brilliant. They gave me 3 options to try
and the only one that appered to work was turning off e-mail scanning! I have
responded to this and am awaiting their reply!

Meanwhile, I'll try to uninstall the April ms updates and see if it solves
my problem as well.
"Carole" wrote:


Found the Realtek article if anyone's interested. There is a fix available.


http://www.pcworld.com/article/id,130518/article.html

Everybody suggests turning off email scanning, for a very large body of
evidence that shows it times out mail servers and provides no added
protections,

--
-
Adaware http://www.lavasoft.de
spybot http://www.safer-networking.org
AVG free antivirus http://free.grisoft.com/
Etrust/Vet/CA.online Antivirus scan
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Super Antispyware http://www.superantispyware.com/
Panda online AntiVirus scan http://www.activescan.com
Panda online AntiSpyware Scan
http://www.pandasoftware.com/virus_info/spyware/test/
Catalog of removal tools (1)
http://www.pandasoftware.com/download/utilities/
Catalog of removal tools (2)
http://www3.ca.com/securityadvisor/n...aspx?CID=40387
Trouble Shooting guide to Windows http://mvps.org/winhelp2002/
Blocking Unwanted Parasites with a Hosts file
http://mvps.org/winhelp2002/hosts.htm
links provided as a courtesy, read all instructions on the pages before
use
Grateful thanks to the authors/webmasters
_
"Bennegar" wrote in message
...
I've had exactely the same problem as you've been describing (including
slow
running backups).

I run Windows XP Home SP2, IE 7, OE 6 & Systemworks 2006.
I have narrowed the problem down to when I used "Liveupdate" to upgrade
to
"Symantec Network Driver" Version 6.0.6.604( I used Goback Safe mode to
eliminate all the other upgrades during liveupdate):

Symantec technical support weren't brilliant. They gave me 3 options to
try
and the only one that appered to work was turning off e-mail scanning! I
have
responded to this and am awaiting their reply!

Meanwhile, I'll try to uninstall the April ms updates and see if it solves
my problem as well.
"Carole" wrote:


Found the Realtek article if anyone's interested. There is a fix
available.


http://www.pcworld.com/article/id,130518/article.html

"Bennegar" wrote in message
...
I've had exactely the same problem as you've been describing (including
slow
running backups).

I run Windows XP Home SP2, IE 7, OE 6 & Systemworks 2006.
I have narrowed the problem down to when I used "Liveupdate" to upgrade
to
"Symantec Network Driver" Version 6.0.6.604( I used Goback Safe mode to
eliminate all the other upgrades during liveupdate):

Symantec technical support weren't brilliant. They gave me 3 options to
try
and the only one that appered to work was turning off e-mail scanning! I
have
responded to this and am awaiting their reply!

Meanwhile, I'll try to uninstall the April ms updates and see if it solves
my problem as well.
"Carole" wrote:


Email scanning should always be turned off no matter what anti-virus you
use. It provides no added protection and messes things up. Even Norton
knows this.

See:

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com

I'm guessing that turning off email scanning didn't work. Right? No one, as
of yet, has report that this solved the error in the first post on this
thread (port being blocked). I turned off email scanning when I first
installed the program, so I knew that wasn't the culprit. Since I did a
System Restore after the uninstalling of the April patches didn't work
through Add/Remove Programs. I'm curious if anyone has had any luck with
Bruce Hagen's fix. I followed his directions when I went to reinstall the
patches that System Restore uninstalled and I'm having no more problems. I
also ran LiveUpdate after reinstall and the problem has not come back. I
think Norton prevented Windows Update from doing a clean install with the
latest secuity patches and the corrupted Update files was causing the problem
or the corrupted files were causing a conflict with Norton.

"Bennegar" wrote:

I've had exactely the same problem as you've been describing (including slow
running backups).

I run Windows XP Home SP2, IE 7, OE 6 & Systemworks 2006.
I have narrowed the problem down to when I used "Liveupdate" to upgrade to
"Symantec Network Driver" Version 6.0.6.604( I used Goback Safe mode to
eliminate all the other upgrades during liveupdate):

Symantec technical support weren't brilliant. They gave me 3 options to try
and the only one that appered to work was turning off e-mail scanning! I have
responded to this and am awaiting their reply!

Meanwhile, I'll try to uninstall the April ms updates and see if it solves
my problem as well.
"Carole" wrote:


Found the Realtek article if anyone's interested. There is a fix available.


http://www.pcworld.com/article/id,130518/article.html

"Carole" wrote in message
...

You never did tell us what your brother said about this?


--
Regards Steve.

Here's my brother's response:

Norton has an excellent track record for finding and especially removing
viruses. However, I have also found Norton to suck the performance right out
of a computer (McAfee is no better).



I am running NOD32 (www.eset.com) on some of my lab machines, and it is
performing well.



I have not used Avast.





"mac" wrote:


"Carole" wrote in message
...

You never did tell us what your brother said about this?


--
Regards Steve.

Well, everything is still running fine after 5/8 updates. I disabled Norton
this time. Symantec answered me back and said that NIS files got corrupted,
but didn’t elaborate as to how they thought this happened. They also said I
was not eligible for the free 2007 upgrade offer because I own NIS 2005.

A thought occurred to me after I read the below article:

http://blog.washingtonpost.com/secur...eleting_1.html

If Norton has not previously gotten along with Windows Anti-spyware Beta,
then maybe the Malicious Software Removal Tool (downloaded the day after the
4/11 updates) corrupted Norton’s files. Just a thought since it’s a pretty
good bet that all these problems appear to be related to the updates. I
would imagine it would contain similar data and registry files??? I actually
had this Beta installed at one point, but removed it due to articles I read
about it being vulnerable to threats of hackers using it to obtain personal
information off your computer (specifically banking info). The program also
drove me nuts and I do remember having to uninstall and reinstall Norton
after I got rid of it.

Mike, did you ever fix this problem??? After all you were the first one to
start this thread.

Also, I didn’t post the article to start any heated debates. I just found
it to be very interesting.

I've been following this with interest as we have the exact same problem, but
with Outlook 2002 SP3 and Windows 2000 Professional SP4 - i.e. can only
sen/receive emails after a re-boot, but not after a logoff or change of user.
I have tried using Add/Remove Programs to remove the April updates
(KB930178, 931784 & 932168 (931261 didn't apply to W2000)), but this didn't
help, and I'm not sure there is a facility to do a system restore on Windows
2000 (does anyone know of a way?). I ran Microsoft Update last night & it
came up with 10 priority updates (including the 3 I had just removed), so I
switched of AV, as recommended, and installed all of them. None of this has
made any difference. Does anyone have any advice on how I can fix this
problem on Windows 2000, please? Having to re-boot for each change of user,
just to pick up our emails is maddening, to say the least!

Thanks in anticipation!

"Carole" wrote:

Well, everything is still running fine after 5/8 updates. I disabled Norton
this time. Symantec answered me back and said that NIS files got corrupted,
but didn’t elaborate as to how they thought this happened. They also said I
was not eligible for the free 2007 upgrade offer because I own NIS 2005.

A thought occurred to me after I read the below article:

http://blog.washingtonpost.com/secur...eleting_1.html

If Norton has not previously gotten along with Windows Anti-spyware Beta,
then maybe the Malicious Software Removal Tool (downloaded the day after the
4/11 updates) corrupted Norton’s files. Just a thought since it’s a pretty
good bet that all these problems appear to be related to the updates. I
would imagine it would contain similar data and registry files??? I actually
had this Beta installed at one point, but removed it due to articles I read
about it being vulnerable to threats of hackers using it to obtain personal
information off your computer (specifically banking info). The program also
drove me nuts and I do remember having to uninstall and reinstall Norton
after I got rid of it.

Mike, did you ever fix this problem??? After all you were the first one to
start this thread.

Also, I didn’t post the article to start any heated debates. I just found
it to be very interesting.

Hello Carole!

Thank you for keeping the discussion alive. I have been following your and
others messages every day.
The solution you wrote on system restore I haven't tried. I did a system
restore some time ago and it ended with a none functioning system. So there
is a dilemma.

"Carole" wrote:

Well, everything is still running fine after 5/8 updates. I disabled Norton
this time. Symantec answered me back and said that NIS files got corrupted,
but didn’t elaborate as to how they thought this happened. They also said I
was not eligible for the free 2007 upgrade offer because I own NIS 2005.

A thought occurred to me after I read the below article:

http://blog.washingtonpost.com/secur...eleting_1.html

If Norton has not previously gotten along with Windows Anti-spyware Beta,
then maybe the Malicious Software Removal Tool (downloaded the day after the
4/11 updates) corrupted Norton’s files. Just a thought since it’s a pretty
good bet that all these problems appear to be related to the updates. I
would imagine it would contain similar data and registry files??? I actually
had this Beta installed at one point, but removed it due to articles I read
about it being vulnerable to threats of hackers using it to obtain personal
information off your computer (specifically banking info). The program also
drove me nuts and I do remember having to uninstall and reinstall Norton
after I got rid of it.

Mike, did you ever fix this problem??? After all you were the first one to
start this thread.

Also, I didn’t post the article to start any heated debates. I just found
it to be very interesting.