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-   -   Error 10061, 0x800ccc0e, bug? (http://www.outlookbanter.com/outlook-express/47198-error-10061-0x800ccc0e-bug.html)

Mike April 30th 07 12:38 PM

Error 10061, 0x800ccc0e, bug?
 
Port 110 is blocked after changing account. Reboot makes port 110 open, but
only for the first user. This started to happen a month ago.
Is there any solution? Rebooting it not!

mac April 30th 07 12:49 PM

Error 10061, 0x800ccc0e, bug?
 

"Mike" wrote in message
...
Port 110 is blocked after changing account. Reboot makes port 110 open,
but
only for the first user. This started to happen a month ago.
Is there any solution? Rebooting it not!


Please post any complete error messages


Mike April 30th 07 02:42 PM

Error 10061, 0x800ccc0e, bug?
 
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e

"mac" wrote:


"Mike" wrote in message
...
Port 110 is blocked after changing account. Reboot makes port 110 open,
but
only for the first user. This started to happen a month ago.
Is there any solution? Rebooting it not!


Please post any complete error messages


mac April 30th 07 04:02 PM

Error 10061, 0x800ccc0e, bug?
 

"Mike" wrote in message
...
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e




Disable any third party interference to your mail, such as spam blockers and
the mail scan option in your AV application.


Mike May 1st 07 03:22 PM

Error 10061, 0x800ccc0e, bug?
 
Spam blockers and mail scan did not change anything. Still can't send or
receive mail after changing account in windows.

"mac" wrote:


"Mike" wrote in message
...
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e




Disable any third party interference to your mail, such as spam blockers and
the mail scan option in your AV application.


mac May 1st 07 03:52 PM

Error 10061, 0x800ccc0e, bug?
 

"Mike" wrote in message
...
Spam blockers and mail scan did not change anything. Still can't send or
receive mail after changing account in windows.



Mike, the error indicates that you are failing to connect to the server,
most common reason for this is that you have the wrong POP and or SMTP
server in your account setup, or you are trying to connect to a server that
you are not connected to?

Check at your ISP for the correct settings.

Who is your ISP because the error does not appear to return a valid server
name?

Most errors appear like this for example:

The connection to the server has failed.
Account: 'timber2498', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

Your error is:
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e

Did you edit the error?

What is the connection setting in the account toolsaccountsdouble click
the accountconnection tab?

Try removing the always connect using check mark?


Mike May 1st 07 06:05 PM

Error 10061, 0x800ccc0e, bug?
 
It is nothing wrong with my ISP. Everything was working fine for a month ago.
Still works fine, but only for the first user. Next user who logs in gets
the error 10061. Port 110 and 25 are blocked.
And I have edit the error message, because I was not at home.

"mac" wrote:


"Mike" wrote in message
...
Spam blockers and mail scan did not change anything. Still can't send or
receive mail after changing account in windows.



Mike, the error indicates that you are failing to connect to the server,
most common reason for this is that you have the wrong POP and or SMTP
server in your account setup, or you are trying to connect to a server that
you are not connected to?

Check at your ISP for the correct settings.

Who is your ISP because the error does not appear to return a valid server
name?

Most errors appear like this for example:

The connection to the server has failed.
Account: 'timber2498', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

Your error is:
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e

Did you edit the error?

What is the connection setting in the account toolsaccountsdouble click
the accountconnection tab?

Try removing the always connect using check mark?


Carole May 4th 07 01:08 AM

Error 10061, 0x800ccc0e, bug?
 
This exact same thing happened to me about 2 weeks ago. There is absolutely
nothing wrong with my ISP connection or email settings. You need to pay
attention that this in only happening when a new user is logging on. This
does not happen if you reboot/restart the computer. This only happens when
one user logs off and another user logons. After reboot, everything works
fine! Like Mike said, having to reboot is not a solution.

"Mike" wrote:

It is nothing wrong with my ISP. Everything was working fine for a month ago.
Still works fine, but only for the first user. Next user who logs in gets
the error 10061. Port 110 and 25 are blocked.
And I have edit the error message, because I was not at home.

"mac" wrote:


"Mike" wrote in message
...
Spam blockers and mail scan did not change anything. Still can't send or
receive mail after changing account in windows.



Mike, the error indicates that you are failing to connect to the server,
most common reason for this is that you have the wrong POP and or SMTP
server in your account setup, or you are trying to connect to a server that
you are not connected to?

Check at your ISP for the correct settings.

Who is your ISP because the error does not appear to return a valid server
name?

Most errors appear like this for example:

The connection to the server has failed.
Account: 'timber2498', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

Your error is:
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e

Did you edit the error?

What is the connection setting in the account toolsaccountsdouble click
the accountconnection tab?

Try removing the always connect using check mark?


Kimmo May 4th 07 09:28 AM

Error 10061, 0x800ccc0e, bug?
 
I am also having this same problem starting about the same time as you others
(more than a month ago). But only now I started to investigate it. Have you
solved the problem? I haven't.
But I can tell you some more details from my investigations:
* It is not Outlook 6 that causes the problem. You can have the same effect
if using telnet. Start telnet. Enter command o. Enter hostname of your email
server like pop3.hostname
You should get a response like 'Hello', but in our case you get error
message 'connection to server hostname cannot be established. However after
booting and in your first XP login session, you get nice response 'Hello'.
* changing windows account is not important, but relogin is. You get the
error with login in with same user account the second time (after logging out
first)
* You don't need to use email in your first windows login session to get
this error. If logout your windows account without using email, and login
again and then use your email client, you get same error message 0x800ccc0e
....
* from above we can say, that error becomes whenever you logout and login
again
* I use Norton Internet security 2005, but I disabled it for 1 minute while
performing the test. Error still occurred while Norton was disabled. I had
tried also disabling Norton's antispam feature, but it did not solve the
problem.
* It is not only the POP3 protocol that causes problems. Same thing with
SMTP, while at least I am having another service provider for outbound
emails. If I have something in my outbox, I get similar error message, but
this time for SMTP protocol and hostname is the hostname of my outgoing email
provider's.
* suprisingly my Norton is NOT logging any activity in these error cases
into its logs. Would that be an indication that something is blocking these
port 110 and 25 totally and no networking takes place at all.

Has anybody tried to report this to Microsoft? My XP licence for support to
MS is overdue, so I cannot do it.

For You others, who might want to give solutions: please do not suspect that
there is something wrong with email account settings. Nor the services of the
email provider, because email works fine with provider's browser based tool
and as I told you, I have different providers for incoming and outgoing mail
and problem applies both. Really, email config problems is not the case here.
Everything works fine after booting.

I am not expecting to have a virus either.

Personnally I have in mind, that some of the Microsoft's hotfixes has
brought a feature, where port 110 and 25 are blocked if logged in the second
time.

br: Kimmo

"Carole" wrote:

This exact same thing happened to me about 2 weeks ago. There is absolutely
nothing wrong with my ISP connection or email settings. You need to pay
attention that this in only happening when a new user is logging on. This
does not happen if you reboot/restart the computer. This only happens when
one user logs off and another user logons. After reboot, everything works
fine! Like Mike said, having to reboot is not a solution.

"Mike" wrote:

It is nothing wrong with my ISP. Everything was working fine for a month ago.
Still works fine, but only for the first user. Next user who logs in gets
the error 10061. Port 110 and 25 are blocked.
And I have edit the error message, because I was not at home.

"mac" wrote:


"Mike" wrote in message
...
Spam blockers and mail scan did not change anything. Still can't send or
receive mail after changing account in windows.


Mike, the error indicates that you are failing to connect to the server,
most common reason for this is that you have the wrong POP and or SMTP
server in your account setup, or you are trying to connect to a server that
you are not connected to?

Check at your ISP for the correct settings.

Who is your ISP because the error does not appear to return a valid server
name?

Most errors appear like this for example:

The connection to the server has failed.
Account: 'timber2498', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

Your error is:
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e

Did you edit the error?

What is the connection setting in the account toolsaccountsdouble click
the accountconnection tab?

Try removing the always connect using check mark?


Kimmo May 4th 07 10:40 AM

Error 10061, 0x800ccc0e, bug?
 
Sorry an important part - the port 110 - was missing from my telnet command
syntax.
Here is a correct example for email server named pop3.myemailserver.com
using POP3 protocol
* start menu-run..telnet
* enter command o
* enter pop3.myemailserver.com 110
* with normal situation you should get a message like 'Hello'.
* to quit connection enter command quit
* to quit telnet enter command quit

br: Kimmo
"Kimmo" wrote:

* It is not Outlook 6 that causes the problem. You can have the same effect
if using telnet. Start telnet. Enter command o. Enter hostname of your email
server like pop3.hostname
You should get a response like 'Hello', but in our case you get error
message 'connection to server hostname cannot be established. However after
booting and in your first XP login session, you get nice response 'Hello'.



Mike May 4th 07 06:34 PM

Error 10061, 0x800ccc0e, bug?
 
Carole, which software are you using for virus and firewall?
Only asking to rule out that possibility.

"Carole" wrote:

This exact same thing happened to me about 2 weeks ago. There is absolutely
nothing wrong with my ISP connection or email settings. You need to pay
attention that this in only happening when a new user is logging on. This
does not happen if you reboot/restart the computer. This only happens when
one user logs off and another user logons. After reboot, everything works
fine! Like Mike said, having to reboot is not a solution.

"Mike" wrote:

It is nothing wrong with my ISP. Everything was working fine for a month ago.
Still works fine, but only for the first user. Next user who logs in gets
the error 10061. Port 110 and 25 are blocked.
And I have edit the error message, because I was not at home.

"mac" wrote:


"Mike" wrote in message
...
Spam blockers and mail scan did not change anything. Still can't send or
receive mail after changing account in windows.


Mike, the error indicates that you are failing to connect to the server,
most common reason for this is that you have the wrong POP and or SMTP
server in your account setup, or you are trying to connect to a server that
you are not connected to?

Check at your ISP for the correct settings.

Who is your ISP because the error does not appear to return a valid server
name?

Most errors appear like this for example:

The connection to the server has failed.
Account: 'timber2498', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

Your error is:
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e

Did you edit the error?

What is the connection setting in the account toolsaccountsdouble click
the accountconnection tab?

Try removing the always connect using check mark?


Mike May 4th 07 06:37 PM

Error 10061, 0x800ccc0e, bug?
 
I managed to recieve email by marking the server to send by SSL port 995 but
I can't send after first relogin.

"Kimmo" wrote:

Sorry an important part - the port 110 - was missing from my telnet command
syntax.
Here is a correct example for email server named pop3.myemailserver.com
using POP3 protocol
* start menu-run..telnet
* enter command o
* enter pop3.myemailserver.com 110
* with normal situation you should get a message like 'Hello'.
* to quit connection enter command quit
* to quit telnet enter command quit

br: Kimmo
"Kimmo" wrote:

* It is not Outlook 6 that causes the problem. You can have the same effect
if using telnet. Start telnet. Enter command o. Enter hostname of your email
server like pop3.hostname
You should get a response like 'Hello', but in our case you get error
message 'connection to server hostname cannot be established. However after
booting and in your first XP login session, you get nice response 'Hello'.



Carole May 5th 07 02:18 AM

Error 10061, 0x800ccc0e, bug?
 
I have NIS 2005 and disabling it did not solve the problem. I really do
think this is a Windows Update problem. I read an article some time back
that there were problems with SP2 and Outlook Express. The problem was a
different one, but maybe some of the new updates have caused more problems.

My XP support license may still be good and I might give that a try, but I'm
always hesitant because you always get a level one support person on your
first try and it always seems like you have to go through several replies
before they actually are able to identify the problem. I know they will
first try to rule out if it is our ISP's.

On another post, it was mentioned that NIS might have corrupted User
Identity files and suggest creating a new identity. But, what a pain! I'm
sure tht means you can't save anything from Outlook. Right?

"Mike" wrote:

Carole, which software are you using for virus and firewall?
Only asking to rule out that possibility.

"Carole" wrote:

This exact same thing happened to me about 2 weeks ago. There is absolutely
nothing wrong with my ISP connection or email settings. You need to pay
attention that this in only happening when a new user is logging on. This
does not happen if you reboot/restart the computer. This only happens when
one user logs off and another user logons. After reboot, everything works
fine! Like Mike said, having to reboot is not a solution.

"Mike" wrote:

It is nothing wrong with my ISP. Everything was working fine for a month ago.
Still works fine, but only for the first user. Next user who logs in gets
the error 10061. Port 110 and 25 are blocked.
And I have edit the error message, because I was not at home.

"mac" wrote:


"Mike" wrote in message
...
Spam blockers and mail scan did not change anything. Still can't send or
receive mail after changing account in windows.


Mike, the error indicates that you are failing to connect to the server,
most common reason for this is that you have the wrong POP and or SMTP
server in your account setup, or you are trying to connect to a server that
you are not connected to?

Check at your ISP for the correct settings.

Who is your ISP because the error does not appear to return a valid server
name?

Most errors appear like this for example:

The connection to the server has failed.
Account: 'timber2498', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

Your error is:
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e

Did you edit the error?

What is the connection setting in the account toolsaccountsdouble click
the accountconnection tab?

Try removing the always connect using check mark?


Carole May 5th 07 02:40 AM

Error 10061, 0x800ccc0e, bug?
 
Below is a fix I found in another post. It answers my question about saving
the old identity's files. I may try this to see if it works. Also, the
article I read about SP2 causing problems with OE was with archiving files.
Evidently the work around is not as simple as uninstalling SP2. I would
think this would be the same for uninstalling any updates.

This is a reply from the other thread:

"Don't give up yet: Your current Identity may be damaged by NIS, especially
if its the default Main Identity. Try one or more of your accounts in a new
Named Identity (File Identities Add new identity). Assuming all is
well, (1) compact all folders in the old identity, (2) import messages from
the old identity into the new one, and then (3) delete the old one (File
Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store."



I have NIS 2005 and disabling it did not solve the problem. I really do
think this is a Windows Update problem. I read an article some time back
that there were problems with SP2 and Outlook Express. The problem was a
different one, but maybe some of the new updates have caused more problems.

My XP support license may still be good and I might give that a try, but I'm
always hesitant because you always get a level one support person on your
first try and it always seems like you have to go through several replies
before they actually are able to identify the problem. I know they will
first try to rule out if it is our ISP's.

On another post, it was mentioned that NIS might have corrupted User
Identity files and suggest creating a new identity. But, what a pain! I'm
sure tht means you can't save anything from Outlook. Right?

"Mike" wrote:

Carole, which software are you using for virus and firewall?
Only asking to rule out that possibility.

"Carole" wrote:

This exact same thing happened to me about 2 weeks ago. There is absolutely
nothing wrong with my ISP connection or email settings. You need to pay
attention that this in only happening when a new user is logging on. This
does not happen if you reboot/restart the computer. This only happens when
one user logs off and another user logons. After reboot, everything works
fine! Like Mike said, having to reboot is not a solution.

"Mike" wrote:

It is nothing wrong with my ISP. Everything was working fine for a month ago.
Still works fine, but only for the first user. Next user who logs in gets
the error 10061. Port 110 and 25 are blocked.
And I have edit the error message, because I was not at home.

"mac" wrote:


"Mike" wrote in message
...
Spam blockers and mail scan did not change anything. Still can't send or
receive mail after changing account in windows.


Mike, the error indicates that you are failing to connect to the server,
most common reason for this is that you have the wrong POP and or SMTP
server in your account setup, or you are trying to connect to a server that
you are not connected to?

Check at your ISP for the correct settings.

Who is your ISP because the error does not appear to return a valid server
name?

Most errors appear like this for example:

The connection to the server has failed.
Account: 'timber2498', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

Your error is:
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e

Did you edit the error?

What is the connection setting in the account toolsaccountsdouble click
the accountconnection tab?

Try removing the always connect using check mark?


Carole May 5th 07 03:49 AM

Error 10061, 0x800ccc0e, bug?
 
It's definitely the April Windows update!!!! Those patch numbers are
KB930178, 931261, 931784, 932168. I installed them on 4/14. I tried
unistalling them, and like I thought, not that simple! I did a system
restore for 4/13 (day before install) and it totally fixed the problem.
Checked program files after restore and the updates are gone and OE is
working just dandy!

The people at MS who are advising people on this blog that it's just a
"coincidence" that the problems with OE start appearing after the April
updates are full of doo doo!!

Now, just to make sure, I need to run Live Update with NIS to make sure that
wasn't the culprit.

Will check back.



"Carole" wrote:

Below is a fix I found in another post. It answers my question about saving
the old identity's files. I may try this to see if it works. Also, the
article I read about SP2 causing problems with OE was with archiving files.
Evidently the work around is not as simple as uninstalling SP2. I would
think this would be the same for uninstalling any updates.

This is a reply from the other thread:

"Don't give up yet: Your current Identity may be damaged by NIS, especially
if its the default Main Identity. Try one or more of your accounts in a new
Named Identity (File Identities Add new identity). Assuming all is
well, (1) compact all folders in the old identity, (2) import messages from
the old identity into the new one, and then (3) delete the old one (File
Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store."



I have NIS 2005 and disabling it did not solve the problem. I really do
think this is a Windows Update problem. I read an article some time back
that there were problems with SP2 and Outlook Express. The problem was a
different one, but maybe some of the new updates have caused more problems.

My XP support license may still be good and I might give that a try, but I'm
always hesitant because you always get a level one support person on your
first try and it always seems like you have to go through several replies
before they actually are able to identify the problem. I know they will
first try to rule out if it is our ISP's.

On another post, it was mentioned that NIS might have corrupted User
Identity files and suggest creating a new identity. But, what a pain! I'm
sure tht means you can't save anything from Outlook. Right?

"Mike" wrote:

Carole, which software are you using for virus and firewall?
Only asking to rule out that possibility.

"Carole" wrote:

This exact same thing happened to me about 2 weeks ago. There is absolutely
nothing wrong with my ISP connection or email settings. You need to pay
attention that this in only happening when a new user is logging on. This
does not happen if you reboot/restart the computer. This only happens when
one user logs off and another user logons. After reboot, everything works
fine! Like Mike said, having to reboot is not a solution.

"Mike" wrote:

It is nothing wrong with my ISP. Everything was working fine for a month ago.
Still works fine, but only for the first user. Next user who logs in gets
the error 10061. Port 110 and 25 are blocked.
And I have edit the error message, because I was not at home.

"mac" wrote:


"Mike" wrote in message
...
Spam blockers and mail scan did not change anything. Still can't send or
receive mail after changing account in windows.


Mike, the error indicates that you are failing to connect to the server,
most common reason for this is that you have the wrong POP and or SMTP
server in your account setup, or you are trying to connect to a server that
you are not connected to?

Check at your ISP for the correct settings.

Who is your ISP because the error does not appear to return a valid server
name?

Most errors appear like this for example:

The connection to the server has failed.
Account: 'timber2498', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

Your error is:
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e

Did you edit the error?

What is the connection setting in the account toolsaccountsdouble click
the accountconnection tab?

Try removing the always connect using check mark?


Robert Aldwinckle May 5th 07 06:18 AM

Error 10061, 0x800ccc0e, bug?
 
"Carole" wrote in message
...
This exact same thing happened to me about 2 weeks ago. There is absolutely
nothing wrong with my ISP connection or email settings.


You need to pay attention that this in only happening when a new user is logging on.



In that case check to see if there are any residual connections still apparent
before you try logging in as the new user. Wait until those go away before
attempting a login. E.g. perhaps your ISP has a limit on the number of
open connections. Unfortunately OE seems to rely more on timeout
for dropping a connection (e.g. rather than sending a quit command)
so if your host server has a long timeout and it has a low limit on the number
of open connections from the same IP address you would have an explanation
for your symptom.

To check for the connections switch to a cmd window and enter

netstat -anp tcp

You can use Kimmo's idea about using telnet in another cmd window
(e.g. get the POP3 prompt there) and then switch to the cmd window
where you will do the netstat command to see how this would work.


This
does not happen if you reboot/restart the computer. This only happens when
one user logs off and another user logons. After reboot, everything works
fine! Like Mike said, having to reboot is not a solution.



What kind of link do you have then? E.g. if it is dial-up (PPP) or PPPoE
you could also try disconnecting the link and reconnecting. That would
at least kill connections on the client side but unless you got a different
IP address it wouldn't necessarily change things on the server side
(i.e., still assuming a *long* timeout there as a possible cause of your
symptom.)


Good luck

Robert Aldwinckle
---



Frank Saunders, MS-MVP OE/WM May 5th 07 01:27 PM

Error 10061, 0x800ccc0e, bug?
 
"Carole" wrote in message
...
It's definitely the April Windows update!!!! Those patch numbers are
KB930178, 931261, 931784, 932168. I installed them on 4/14. I tried
unistalling them, and like I thought, not that simple! I did a system
restore for 4/13 (day before install) and it totally fixed the problem.
Checked program files after restore and the updates are gone and OE is
working just dandy!

The people at MS who are advising people on this blog that it's just a
"coincidence" that the problems with OE start appearing after the April
updates are full of doo doo!!

Now, just to make sure, I need to run Live Update with NIS to make sure
that
wasn't the culprit.



I have all of those patches and have had no problems since installing them.
NIS is probably interfering with something in those patches. Norton and
McAfee are bad for OE and not good for WinXP.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com




Carole May 5th 07 04:50 PM

Error 10061, 0x800ccc0e, bug?
 
There are numerous articles on the net that supports that the April Updates
are interferring with other programs. Below is one of them. MS originally
tried to blame other programs with differnet types of problems that was
occuring with IE and OE.

Here's a link from the Washington Post:
http://blog.washingtonpost.com/secur..._round_of.html

I own NIS 2005 and haven't had any problems for 2 years until I installed
the April updates. Should MS be giving patches that interfere with NIS? I
mean which came first? Why aren't we looking at this the other way around?
Sounds like there could be a problem with the April Updates and NIS, but why
are we blaming a program that has not caused me any problems until I
installed the Windows Updates?

I will not be reinstalling the April Updates until I research this a bit
more. I did a System Restore and it solved the problem.

"Frank Saunders, MS-MVP OE/WM" wrote:

"Carole" wrote in message
...
It's definitely the April Windows update!!!! Those patch numbers are
KB930178, 931261, 931784, 932168. I installed them on 4/14. I tried
unistalling them, and like I thought, not that simple! I did a system
restore for 4/13 (day before install) and it totally fixed the problem.
Checked program files after restore and the updates are gone and OE is
working just dandy!

The people at MS who are advising people on this blog that it's just a
"coincidence" that the problems with OE start appearing after the April
updates are full of doo doo!!

Now, just to make sure, I need to run Live Update with NIS to make sure
that
wasn't the culprit.



I have all of those patches and have had no problems since installing them.
NIS is probably interfering with something in those patches. Norton and
McAfee are bad for OE and not good for WinXP.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com





Carole May 5th 07 05:51 PM

Error 10061, 0x800ccc0e, bug?
 
Sorry! The Washington Post article was from last April. Nevertheless, it
looks like it's happening again. I tried to uninstall the patches using
"Add/Remove Programs" tool and it wouldn't work. The only thing that worked
was System Restore.

I'm leary about reinstalling the April 2007 patches until I've researched
this a bit more! I've updated NIS and I'm not having any problems. Getting
rid of the patches worked for me. I will definitely contact MS about this.

"Carole" wrote:

There are numerous articles on the net that supports that the April Updates
are interferring with other programs. Below is one of them. MS originally
tried to blame other programs with differnet types of problems that was
occuring with IE and OE.

Here's a link from the Washington Post:
http://blog.washingtonpost.com/secur..._round_of.html

I own NIS 2005 and haven't had any problems for 2 years until I installed
the April updates. Should MS be giving patches that interfere with NIS? I
mean which came first? Why aren't we looking at this the other way around?
Sounds like there could be a problem with the April Updates and NIS, but why
are we blaming a program that has not caused me any problems until I
installed the Windows Updates?

I will not be reinstalling the April Updates until I research this a bit
more. I did a System Restore and it solved the problem.

"Frank Saunders, MS-MVP OE/WM" wrote:

"Carole" wrote in message
...
It's definitely the April Windows update!!!! Those patch numbers are
KB930178, 931261, 931784, 932168. I installed them on 4/14. I tried
unistalling them, and like I thought, not that simple! I did a system
restore for 4/13 (day before install) and it totally fixed the problem.
Checked program files after restore and the updates are gone and OE is
working just dandy!

The people at MS who are advising people on this blog that it's just a
"coincidence" that the problems with OE start appearing after the April
updates are full of doo doo!!

Now, just to make sure, I need to run Live Update with NIS to make sure
that
wasn't the culprit.



I have all of those patches and have had no problems since installing them.
NIS is probably interfering with something in those patches. Norton and
McAfee are bad for OE and not good for WinXP.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com





Kimmo May 5th 07 09:36 PM

Error 10061, 0x800ccc0e, bug?
 
I personally consider it is not OE that is causing the problem. Like I told
you, server connection error happens even with using just TELNET using port
110 (see my instruction in earlier response). You don't need OE to get the
connection error. Try yourself. Of course the error message is different with
telnet.

I have wideband connection (ADSL) and even tried to disconnecting the ADSL
modem upon second XP login session was still active. After the ADSL had come
back alive and obviously with new IP address from ISP, the error still
remained.

Even if I too consider the bug being in XP patches, I wonder why this
problem has not become a big issue among XP users? I mean, I had to google
hard to find first similar user reports of this problem. And this thread was
the only one that full matches my problem - well there might have been more,
but as this the microsoft community, I thought this is the best forum..

Did I said, that I use different email service providers: one for incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is not problem
of the service provider. It is not the disconnection problem either, because
I tried OE's option 'disconnect connection after send/receive'.

Hopefully solution will be found. I lack knowledge to perform restore
operation like Carole had done.

I am not an expert like you others seem to be, but can some other program
take control or re-assing a port 110/25 and therefore the server is not
responding? Nevertheless, if port re-assignment would take place, I don't see
any data transfer in NIS2005 logs to one way or another in no ports. It's
like no data transfer would take place when the error occurs. Some other
software is blocking POP3 before it reaches NIS2005? XP's own firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in charge of
firewall operations.

This maybe a coincidence, but I consider starting to receive SPAM mail just
around same time as this error started to occur. I had not ever received any
SPAM before that. I don't have exact dates, though pure guessing.

I have XP HOME edition by the way, if it is important to know.

br: Kimmo

Bruce Hagen May 5th 07 09:44 PM

Error 10061, 0x800ccc0e, bug?
 
Still trying to figure this one out. It may not be your problem, but if you
are using a Norton firewall, disable XP's. More than one firewall can cause
problems regardless of the manufacturer.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kimmo" wrote in message
...
I personally consider it is not OE that is causing the problem. Like I told
you, server connection error happens even with using just TELNET using
port
110 (see my instruction in earlier response). You don't need OE to get the
connection error. Try yourself. Of course the error message is different
with
telnet.

I have wideband connection (ADSL) and even tried to disconnecting the ADSL
modem upon second XP login session was still active. After the ADSL had
come
back alive and obviously with new IP address from ISP, the error still
remained.

Even if I too consider the bug being in XP patches, I wonder why this
problem has not become a big issue among XP users? I mean, I had to google
hard to find first similar user reports of this problem. And this thread
was
the only one that full matches my problem - well there might have been
more,
but as this the microsoft community, I thought this is the best forum..

Did I said, that I use different email service providers: one for incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is not
problem
of the service provider. It is not the disconnection problem either,
because
I tried OE's option 'disconnect connection after send/receive'.

Hopefully solution will be found. I lack knowledge to perform restore
operation like Carole had done.

I am not an expert like you others seem to be, but can some other program
take control or re-assing a port 110/25 and therefore the server is not
responding? Nevertheless, if port re-assignment would take place, I don't
see
any data transfer in NIS2005 logs to one way or another in no ports. It's
like no data transfer would take place when the error occurs. Some other
software is blocking POP3 before it reaches NIS2005? XP's own firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in charge of
firewall operations.

This maybe a coincidence, but I consider starting to receive SPAM mail
just
around same time as this error started to occur. I had not ever received
any
SPAM before that. I don't have exact dates, though pure guessing.

I have XP HOME edition by the way, if it is important to know.

br: Kimmo



Carole May 5th 07 10:44 PM

Error 10061, 0x800ccc0e, bug?
 
Doing a System Restore is not hard at all. Go to
StartProgramsAccessoriesSystem ToolsSystem Restore.

I did find the problem on other forums and hope Bruce H, can uncover
something because I don't like the fact that the security patches are not
installed. It's just not a good compromise that I'm able to open my email,
but be vunerable to threats. I may try reinstalling to see what happens.
Don't know right now!

"Kimmo" wrote:

I personally consider it is not OE that is causing the problem. Like I told
you, server connection error happens even with using just TELNET using port
110 (see my instruction in earlier response). You don't need OE to get the
connection error. Try yourself. Of course the error message is different with
telnet.

I have wideband connection (ADSL) and even tried to disconnecting the ADSL
modem upon second XP login session was still active. After the ADSL had come
back alive and obviously with new IP address from ISP, the error still
remained.

Even if I too consider the bug being in XP patches, I wonder why this
problem has not become a big issue among XP users? I mean, I had to google
hard to find first similar user reports of this problem. And this thread was
the only one that full matches my problem - well there might have been more,
but as this the microsoft community, I thought this is the best forum..

Did I said, that I use different email service providers: one for incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is not problem
of the service provider. It is not the disconnection problem either, because
I tried OE's option 'disconnect connection after send/receive'.

Hopefully solution will be found. I lack knowledge to perform restore
operation like Carole had done.

I am not an expert like you others seem to be, but can some other program
take control or re-assing a port 110/25 and therefore the server is not
responding? Nevertheless, if port re-assignment would take place, I don't see
any data transfer in NIS2005 logs to one way or another in no ports. It's
like no data transfer would take place when the error occurs. Some other
software is blocking POP3 before it reaches NIS2005? XP's own firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in charge of
firewall operations.

This maybe a coincidence, but I consider starting to receive SPAM mail just
around same time as this error started to occur. I had not ever received any
SPAM before that. I don't have exact dates, though pure guessing.

I have XP HOME edition by the way, if it is important to know.

br: Kimmo


Carole May 5th 07 11:40 PM

Error 10061, 0x800ccc0e, bug?
 
Here's a post I copied off of Symantec's STN forum. Though not the same
problem, there seems to be definite compatibility issue with the recent
security patches. Uninstalling them didn't work for me, so that's why I had
to opt in doing a System Restore.


Here's the post from Symantec:

Since last week when I installed the April Updates on my Windows 2003 backup
server, my backup performance became really slow. Backup-to-disk jobs took
twice as much time as before and even the duplicate jobs to tape where way
slower than before.

After a few days of diagnosis I uninstalled the April Updates 930178, 931784
and 932168 yesterday. The tonight job now was as fast as before.

Just to let you guys know if you stepped in the same situation.

My backup server is a HP DL380 G4 with a MSA20 disk array and a Dell
PowerVault 132T SDLT library attached for backup-to-disk-to-tape strategy.

Greetings,
Valentin Zovko



"Bruce Hagen" wrote:

Still trying to figure this one out. It may not be your problem, but if you
are using a Norton firewall, disable XP's. More than one firewall can cause
problems regardless of the manufacturer.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kimmo" wrote in message
...
I personally consider it is not OE that is causing the problem. Like I told
you, server connection error happens even with using just TELNET using
port
110 (see my instruction in earlier response). You don't need OE to get the
connection error. Try yourself. Of course the error message is different
with
telnet.

I have wideband connection (ADSL) and even tried to disconnecting the ADSL
modem upon second XP login session was still active. After the ADSL had
come
back alive and obviously with new IP address from ISP, the error still
remained.

Even if I too consider the bug being in XP patches, I wonder why this
problem has not become a big issue among XP users? I mean, I had to google
hard to find first similar user reports of this problem. And this thread
was
the only one that full matches my problem - well there might have been
more,
but as this the microsoft community, I thought this is the best forum..

Did I said, that I use different email service providers: one for incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is not
problem
of the service provider. It is not the disconnection problem either,
because
I tried OE's option 'disconnect connection after send/receive'.

Hopefully solution will be found. I lack knowledge to perform restore
operation like Carole had done.

I am not an expert like you others seem to be, but can some other program
take control or re-assing a port 110/25 and therefore the server is not
responding? Nevertheless, if port re-assignment would take place, I don't
see
any data transfer in NIS2005 logs to one way or another in no ports. It's
like no data transfer would take place when the error occurs. Some other
software is blocking POP3 before it reaches NIS2005? XP's own firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in charge of
firewall operations.

This maybe a coincidence, but I consider starting to receive SPAM mail
just
around same time as this error started to occur. I had not ever received
any
SPAM before that. I don't have exact dates, though pure guessing.

I have XP HOME edition by the way, if it is important to know.

br: Kimmo




quiltlover May 6th 07 12:40 AM

Error 10061, 0x800ccc0e, bug?
 
This is my problem since April 25th, upon returning to the computer after a 2
week absence. Verified with ISP about connections and all is okay. Changed
settings in AV and still can only receive/send email one time after a reboot.
Second attempt and I receive the error message:

The connection to the server has failed. Account: 'mail.kpunet.net', Server:
'mail.kpunet.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E.

I attempted to restore and was unable to do so.... this is very frustrating
and I'm not really seeing a solution at MS or AV sites or here....

"Carole" wrote:

This exact same thing happened to me about 2 weeks ago. There is absolutely
nothing wrong with my ISP connection or email settings. You need to pay
attention that this in only happening when a new user is logging on. This
does not happen if you reboot/restart the computer. This only happens when
one user logs off and another user logons. After reboot, everything works
fine! Like Mike said, having to reboot is not a solution.

"Mike" wrote:

It is nothing wrong with my ISP. Everything was working fine for a month ago.
Still works fine, but only for the first user. Next user who logs in gets
the error 10061. Port 110 and 25 are blocked.
And I have edit the error message, because I was not at home.

"mac" wrote:


"Mike" wrote in message
...
Spam blockers and mail scan did not change anything. Still can't send or
receive mail after changing account in windows.


Mike, the error indicates that you are failing to connect to the server,
most common reason for this is that you have the wrong POP and or SMTP
server in your account setup, or you are trying to connect to a server that
you are not connected to?

Check at your ISP for the correct settings.

Who is your ISP because the error does not appear to return a valid server
name?

Most errors appear like this for example:

The connection to the server has failed.
Account: 'timber2498', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

Your error is:
The connection to the server has failed. Account: 'your_account',
Server:'your_POP3_server', Protocol:POP3, Port: 110, Secure(SSL): NO,
Socket error: 10061, Error Number: 0x800ccc0e

Did you edit the error?

What is the connection setting in the account toolsaccountsdouble click
the accountconnection tab?

Try removing the always connect using check mark?


Bruce Hagen May 6th 07 12:47 AM

Error 10061, 0x800ccc0e, bug?
 
The first thing I would do is remove the updates via Add/Remove Programs,
(check the Show Updates box at the top), then, download them again with your
AV *OFF*. It often prevents a clean install of any download, be it a patch,
or a program.

That said, I must reiterate that Norton has not worked well, and has caused
many problems with OE for years. Even if you had Norton for a long time, a
problem can crop up at any time.

I do not know if removing Norton will fix your problem, but I sure would
try. If you can find one OE MVP that would suggest using Norton, I will pay
for your subscription for a year.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Carole" wrote in message
...
Here's a post I copied off of Symantec's STN forum. Though not the same
problem, there seems to be definite compatibility issue with the recent
security patches. Uninstalling them didn't work for me, so that's why I
had
to opt in doing a System Restore.


Here's the post from Symantec:

Since last week when I installed the April Updates on my Windows 2003
backup
server, my backup performance became really slow. Backup-to-disk jobs took
twice as much time as before and even the duplicate jobs to tape where way
slower than before.

After a few days of diagnosis I uninstalled the April Updates 930178,
931784
and 932168 yesterday. The tonight job now was as fast as before.

Just to let you guys know if you stepped in the same situation.

My backup server is a HP DL380 G4 with a MSA20 disk array and a Dell
PowerVault 132T SDLT library attached for backup-to-disk-to-tape strategy.

Greetings,
Valentin Zovko



"Bruce Hagen" wrote:

Still trying to figure this one out. It may not be your problem, but if
you
are using a Norton firewall, disable XP's. More than one firewall can
cause
problems regardless of the manufacturer.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kimmo" wrote in message
...
I personally consider it is not OE that is causing the problem. Like I
told
you, server connection error happens even with using just TELNET using
port
110 (see my instruction in earlier response). You don't need OE to get
the
connection error. Try yourself. Of course the error message is
different
with
telnet.

I have wideband connection (ADSL) and even tried to disconnecting the
ADSL
modem upon second XP login session was still active. After the ADSL had
come
back alive and obviously with new IP address from ISP, the error still
remained.

Even if I too consider the bug being in XP patches, I wonder why this
problem has not become a big issue among XP users? I mean, I had to
google
hard to find first similar user reports of this problem. And this
thread
was
the only one that full matches my problem - well there might have been
more,
but as this the microsoft community, I thought this is the best forum..

Did I said, that I use different email service providers: one for
incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is not
problem
of the service provider. It is not the disconnection problem either,
because
I tried OE's option 'disconnect connection after send/receive'.

Hopefully solution will be found. I lack knowledge to perform restore
operation like Carole had done.

I am not an expert like you others seem to be, but can some other
program
take control or re-assing a port 110/25 and therefore the server is not
responding? Nevertheless, if port re-assignment would take place, I
don't
see
any data transfer in NIS2005 logs to one way or another in no ports.
It's
like no data transfer would take place when the error occurs. Some
other
software is blocking POP3 before it reaches NIS2005? XP's own firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in charge
of
firewall operations.

This maybe a coincidence, but I consider starting to receive SPAM mail
just
around same time as this error started to occur. I had not ever
received
any
SPAM before that. I don't have exact dates, though pure guessing.

I have XP HOME edition by the way, if it is important to know.

br: Kimmo





Frank Saunders, MS-MVP OE/WM May 6th 07 01:16 AM

Error 10061, 0x800ccc0e, bug?
 
"quiltlover" wrote in message
...
This is my problem since April 25th, upon returning to the computer after
a 2
week absence. Verified with ISP about connections and all is okay.
Changed
settings in AV and still can only receive/send email one time after a
reboot.
Second attempt and I receive the error message:

The connection to the server has failed. Account: 'mail.kpunet.net',
Server:
'mail.kpunet.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
Error:
10061, Error Number: 0x800CCC0E.

I attempted to restore and was unable to do so.... this is very
frustrating
and I'm not really seeing a solution at MS or AV sites or here....



Remove Norton's latest update. Better yet, remove Norton and don't replace
it with McAfee. AVG and Avast are both free for individuals.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com




Carole May 6th 07 03:01 AM

Error 10061, 0x800ccc0e, bug?
 
Thanks, this did work, for now at least. I disabled Norton while installing
the updates and will do this from now on until problems arise. I will have
to contact my brother who is a CISSP and inquire about security software.
He's not a fan of all the problems assiciated with Microsoft and runs Linux.
Has been trying to get me to switch over for years, but I'm not that big of a
geek.

Can't really justify putting Norton down since this is the first problem
I've ever had any problems in the 10 years I've used the program, but then
I'm not a software guru either. Just out there learning like everyone else.
I'll mention Avast and NOG to my bro.

Thanks for the help!

"Bruce Hagen" wrote:

The first thing I would do is remove the updates via Add/Remove Programs,
(check the Show Updates box at the top), then, download them again with your
AV *OFF*. It often prevents a clean install of any download, be it a patch,
or a program.

That said, I must reiterate that Norton has not worked well, and has caused
many problems with OE for years. Even if you had Norton for a long time, a
problem can crop up at any time.

I do not know if removing Norton will fix your problem, but I sure would
try. If you can find one OE MVP that would suggest using Norton, I will pay
for your subscription for a year.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Carole" wrote in message
...
Here's a post I copied off of Symantec's STN forum. Though not the same
problem, there seems to be definite compatibility issue with the recent
security patches. Uninstalling them didn't work for me, so that's why I
had
to opt in doing a System Restore.


Here's the post from Symantec:

Since last week when I installed the April Updates on my Windows 2003
backup
server, my backup performance became really slow. Backup-to-disk jobs took
twice as much time as before and even the duplicate jobs to tape where way
slower than before.

After a few days of diagnosis I uninstalled the April Updates 930178,
931784
and 932168 yesterday. The tonight job now was as fast as before.

Just to let you guys know if you stepped in the same situation.

My backup server is a HP DL380 G4 with a MSA20 disk array and a Dell
PowerVault 132T SDLT library attached for backup-to-disk-to-tape strategy.

Greetings,
Valentin Zovko



"Bruce Hagen" wrote:

Still trying to figure this one out. It may not be your problem, but if
you
are using a Norton firewall, disable XP's. More than one firewall can
cause
problems regardless of the manufacturer.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kimmo" wrote in message
...
I personally consider it is not OE that is causing the problem. Like I
told
you, server connection error happens even with using just TELNET using
port
110 (see my instruction in earlier response). You don't need OE to get
the
connection error. Try yourself. Of course the error message is
different
with
telnet.

I have wideband connection (ADSL) and even tried to disconnecting the
ADSL
modem upon second XP login session was still active. After the ADSL had
come
back alive and obviously with new IP address from ISP, the error still
remained.

Even if I too consider the bug being in XP patches, I wonder why this
problem has not become a big issue among XP users? I mean, I had to
google
hard to find first similar user reports of this problem. And this
thread
was
the only one that full matches my problem - well there might have been
more,
but as this the microsoft community, I thought this is the best forum..

Did I said, that I use different email service providers: one for
incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is not
problem
of the service provider. It is not the disconnection problem either,
because
I tried OE's option 'disconnect connection after send/receive'.

Hopefully solution will be found. I lack knowledge to perform restore
operation like Carole had done.

I am not an expert like you others seem to be, but can some other
program
take control or re-assing a port 110/25 and therefore the server is not
responding? Nevertheless, if port re-assignment would take place, I
don't
see
any data transfer in NIS2005 logs to one way or another in no ports.
It's
like no data transfer would take place when the error occurs. Some
other
software is blocking POP3 before it reaches NIS2005? XP's own firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in charge
of
firewall operations.

This maybe a coincidence, but I consider starting to receive SPAM mail
just
around same time as this error started to occur. I had not ever
received
any
SPAM before that. I don't have exact dates, though pure guessing.

I have XP HOME edition by the way, if it is important to know.

br: Kimmo





Carole May 6th 07 03:09 AM

Error 10061, 0x800ccc0e, bug?
 
Sorry, I meant NOD. Getting tired and frustrated from all of this.

"Carole" wrote:

Thanks, this did work, for now at least. I disabled Norton while installing
the updates and will do this from now on until problems arise. I will have
to contact my brother who is a CISSP and inquire about security software.
He's not a fan of all the problems assiciated with Microsoft and runs Linux.
Has been trying to get me to switch over for years, but I'm not that big of a
geek.

Can't really justify putting Norton down since this is the first problem
I've ever had any problems in the 10 years I've used the program, but then
I'm not a software guru either. Just out there learning like everyone else.
I'll mention Avast and NOG to my bro.

Thanks for the help!

"Bruce Hagen" wrote:

The first thing I would do is remove the updates via Add/Remove Programs,
(check the Show Updates box at the top), then, download them again with your
AV *OFF*. It often prevents a clean install of any download, be it a patch,
or a program.

That said, I must reiterate that Norton has not worked well, and has caused
many problems with OE for years. Even if you had Norton for a long time, a
problem can crop up at any time.

I do not know if removing Norton will fix your problem, but I sure would
try. If you can find one OE MVP that would suggest using Norton, I will pay
for your subscription for a year.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Carole" wrote in message
...
Here's a post I copied off of Symantec's STN forum. Though not the same
problem, there seems to be definite compatibility issue with the recent
security patches. Uninstalling them didn't work for me, so that's why I
had
to opt in doing a System Restore.


Here's the post from Symantec:

Since last week when I installed the April Updates on my Windows 2003
backup
server, my backup performance became really slow. Backup-to-disk jobs took
twice as much time as before and even the duplicate jobs to tape where way
slower than before.

After a few days of diagnosis I uninstalled the April Updates 930178,
931784
and 932168 yesterday. The tonight job now was as fast as before.

Just to let you guys know if you stepped in the same situation.

My backup server is a HP DL380 G4 with a MSA20 disk array and a Dell
PowerVault 132T SDLT library attached for backup-to-disk-to-tape strategy.

Greetings,
Valentin Zovko



"Bruce Hagen" wrote:

Still trying to figure this one out. It may not be your problem, but if
you
are using a Norton firewall, disable XP's. More than one firewall can
cause
problems regardless of the manufacturer.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kimmo" wrote in message
...
I personally consider it is not OE that is causing the problem. Like I
told
you, server connection error happens even with using just TELNET using
port
110 (see my instruction in earlier response). You don't need OE to get
the
connection error. Try yourself. Of course the error message is
different
with
telnet.

I have wideband connection (ADSL) and even tried to disconnecting the
ADSL
modem upon second XP login session was still active. After the ADSL had
come
back alive and obviously with new IP address from ISP, the error still
remained.

Even if I too consider the bug being in XP patches, I wonder why this
problem has not become a big issue among XP users? I mean, I had to
google
hard to find first similar user reports of this problem. And this
thread
was
the only one that full matches my problem - well there might have been
more,
but as this the microsoft community, I thought this is the best forum..

Did I said, that I use different email service providers: one for
incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is not
problem
of the service provider. It is not the disconnection problem either,
because
I tried OE's option 'disconnect connection after send/receive'.

Hopefully solution will be found. I lack knowledge to perform restore
operation like Carole had done.

I am not an expert like you others seem to be, but can some other
program
take control or re-assing a port 110/25 and therefore the server is not
responding? Nevertheless, if port re-assignment would take place, I
don't
see
any data transfer in NIS2005 logs to one way or another in no ports.
It's
like no data transfer would take place when the error occurs. Some
other
software is blocking POP3 before it reaches NIS2005? XP's own firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in charge
of
firewall operations.

This maybe a coincidence, but I consider starting to receive SPAM mail
just
around same time as this error started to occur. I had not ever
received
any
SPAM before that. I don't have exact dates, though pure guessing.

I have XP HOME edition by the way, if it is important to know.

br: Kimmo





Bruce Hagen May 6th 07 03:23 AM

Error 10061, 0x800ccc0e, bug?
 
I'm glad to see some progress has been made. I /think/ I mentioned somewhere
in this thread, (maybe not), that many people use Norton without incident,
and some use it for quite some time, (like yourself), and all of a sudden,
problems crop up.

As far as updates go, it's not really good for me to tell people not to use
automatic updates, because many people go for years without updating. My
preference is to notify, but not install. That gives me the opportunity to
turn off my AV before I download an update. (Note that Notify only does so
for Critical updates).

It is also good to remember that 99% of the time, updates are issued on the
second Tuesday of the month.

I remember so many problems with OE when SP2 was released about 3 years ago.
Almost everyone that had a problem had SP2 downloaded automatically, or with
their AV on. And most every problem was resolved by uninstalling SP2 and
downloading it again with the AV off.

FWIW, I used AVG (free) for a few years. Not a bad program, but I recently
switched to Avast, also freeware. I also use only the Windows firewall and a
router that also has firewall properties. I have never had any problems with
anything getting on my machine.

Keep us posted.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Carole" wrote in message
...
Thanks, this did work, for now at least. I disabled Norton while
installing
the updates and will do this from now on until problems arise. I will
have
to contact my brother who is a CISSP and inquire about security software.
He's not a fan of all the problems assiciated with Microsoft and runs
Linux.
Has been trying to get me to switch over for years, but I'm not that big
of a
geek.

Can't really justify putting Norton down since this is the first problem
I've ever had any problems in the 10 years I've used the program, but then
I'm not a software guru either. Just out there learning like everyone
else.
I'll mention Avast and NOG to my bro.

Thanks for the help!

"Bruce Hagen" wrote:

The first thing I would do is remove the updates via Add/Remove Programs,
(check the Show Updates box at the top), then, download them again with
your
AV *OFF*. It often prevents a clean install of any download, be it a
patch,
or a program.

That said, I must reiterate that Norton has not worked well, and has
caused
many problems with OE for years. Even if you had Norton for a long time,
a
problem can crop up at any time.

I do not know if removing Norton will fix your problem, but I sure would
try. If you can find one OE MVP that would suggest using Norton, I will
pay
for your subscription for a year.

I would suggest either Avast, (freeware), or NOD32, (not free).

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.

Avast:
http://www.avast.com/eng/download-avast-home.html

NOD32:
http://www.eset.com/

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT...05103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT...05033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT...01092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Carole" wrote in message
...
Here's a post I copied off of Symantec's STN forum. Though not the
same
problem, there seems to be definite compatibility issue with the recent
security patches. Uninstalling them didn't work for me, so that's why
I
had
to opt in doing a System Restore.


Here's the post from Symantec:

Since last week when I installed the April Updates on my Windows 2003
backup
server, my backup performance became really slow. Backup-to-disk jobs
took
twice as much time as before and even the duplicate jobs to tape where
way
slower than before.

After a few days of diagnosis I uninstalled the April Updates 930178,
931784
and 932168 yesterday. The tonight job now was as fast as before.

Just to let you guys know if you stepped in the same situation.

My backup server is a HP DL380 G4 with a MSA20 disk array and a Dell
PowerVault 132T SDLT library attached for backup-to-disk-to-tape
strategy.

Greetings,
Valentin Zovko



"Bruce Hagen" wrote:

Still trying to figure this one out. It may not be your problem, but
if
you
are using a Norton firewall, disable XP's. More than one firewall can
cause
problems regardless of the manufacturer.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kimmo" wrote in message
...
I personally consider it is not OE that is causing the problem. Like
I
told
you, server connection error happens even with using just TELNET
using
port
110 (see my instruction in earlier response). You don't need OE to
get
the
connection error. Try yourself. Of course the error message is
different
with
telnet.

I have wideband connection (ADSL) and even tried to disconnecting
the
ADSL
modem upon second XP login session was still active. After the ADSL
had
come
back alive and obviously with new IP address from ISP, the error
still
remained.

Even if I too consider the bug being in XP patches, I wonder why
this
problem has not become a big issue among XP users? I mean, I had to
google
hard to find first similar user reports of this problem. And this
thread
was
the only one that full matches my problem - well there might have
been
more,
but as this the microsoft community, I thought this is the best
forum..

Did I said, that I use different email service providers: one for
incoming
POP3 and one for outgoing mail SMTP. Error applies both, so it is
not
problem
of the service provider. It is not the disconnection problem either,
because
I tried OE's option 'disconnect connection after send/receive'.

Hopefully solution will be found. I lack knowledge to perform
restore
operation like Carole had done.

I am not an expert like you others seem to be, but can some other
program
take control or re-assing a port 110/25 and therefore the server is
not
responding? Nevertheless, if port re-assignment would take place, I
don't
see
any data transfer in NIS2005 logs to one way or another in no ports.
It's
like no data transfer would take place when the error occurs. Some
other
software is blocking POP3 before it reaches NIS2005? XP's own
firewall
perhaps? In my XP securitycontrol settings, NIS2005 should be in
charge
of
firewall operations.

This maybe a coincidence, but I consider starting to receive SPAM
mail
just
around same time as this error started to occur. I had not ever
received
any
SPAM before that. I don't have exact dates, though pure guessing.

I have XP HOME edition by the way, if it is important to know.

br: Kimmo






Carole May 6th 07 08:57 PM

Error 10061, 0x800ccc0e, bug?
 

For those who are just joining this thread, I don’t know how long Bruce’s
fix will keep. We’ll just have to wait until the next Patch Tuesday. I’m
glad he reminded me that most software companies advise to uninstall your AV
before downloading programs. It didn’t occur to me that this would be
necessary with Windows Update, but now it all makes a lot of sense. Haven’t
got a clue as to why it took so long for the problem to occur??? I’ve been
running Norton since Windows Update began.

The notion that the software giant does not back down to third party
problems is not necessarily true. Just last year, MS security patches caused
major conflicts with HP users, and MS not only provided a workaround but also
posted a security response. The work around was not user friendly involving
editing registry files. According to the WP article I posted earlier, users
had to resort to doing a System Restore. Does this sound familiar? MS also
released fixes for Realtek in response to problems with SP2. So, I’m not
going to say that Norton is “all” to blame here given the history of problems
with MS security patches. How nice for MS if we all got rid of Norton, and
I’m sure that there will be plenty of you out there that will. After all,
many IT professionals have chosen Linux over Windows for the same reason.

It appears that Norton has stepped up to the problem by offering a free
upgrade to NIS 2007 for users who own NIS 2006. It has been reported that
this version is not having any compatibility issues with IE, OE, or security
patches. I’ve contacted them to see if they are going to offer the same
upgrade to NIS 2005 owners that have a current LiveUpdate subscription.

Whatever you do folks, know that your reasoning behind choosing Norton was
probably the same for choosing IE as you web browser. My subscription to
Norton doesn’t expire until 2/08, so I’ll be keeping it until then and have
to work around any problems that might pop up with the next security patch.
Oh boy, I can’t wait!

Best luck to all that are experiencing this frustrating problem!!


Carole May 7th 07 03:38 AM

Error 10061, 0x800ccc0e, bug?
 

Found the Realtek article if anyone's interested. There is a fix available.


http://www.pcworld.com/article/id,130518/article.html



Bennegar May 7th 07 12:44 PM

Error 10061, 0x800ccc0e, bug?
 
I've had exactely the same problem as you've been describing (including slow
running backups).

I run Windows XP Home SP2, IE 7, OE 6 & Systemworks 2006.
I have narrowed the problem down to when I used "Liveupdate" to upgrade to
"Symantec Network Driver" Version 6.0.6.604( I used Goback Safe mode to
eliminate all the other upgrades during liveupdate):

Symantec technical support weren't brilliant. They gave me 3 options to try
and the only one that appered to work was turning off e-mail scanning! I have
responded to this and am awaiting their reply!

Meanwhile, I'll try to uninstall the April ms updates and see if it solves
my problem as well.
"Carole" wrote:


Found the Realtek article if anyone's interested. There is a fix available.


http://www.pcworld.com/article/id,130518/article.html



AlmostBob May 7th 07 01:09 PM

Error 10061, 0x800ccc0e, bug?
 
Everybody suggests turning off email scanning, for a very large body of
evidence that shows it times out mail servers and provides no added
protections,

--
-
Adaware http://www.lavasoft.de
spybot http://www.safer-networking.org
AVG free antivirus http://free.grisoft.com/
Etrust/Vet/CA.online Antivirus scan
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Super Antispyware http://www.superantispyware.com/
Panda online AntiVirus scan http://www.activescan.com
Panda online AntiSpyware Scan
http://www.pandasoftware.com/virus_info/spyware/test/
Catalog of removal tools (1)
http://www.pandasoftware.com/download/utilities/
Catalog of removal tools (2)
http://www3.ca.com/securityadvisor/n...aspx?CID=40387
Trouble Shooting guide to Windows http://mvps.org/winhelp2002/
Blocking Unwanted Parasites with a Hosts file
http://mvps.org/winhelp2002/hosts.htm
links provided as a courtesy, read all instructions on the pages before
use
Grateful thanks to the authors/webmasters
_
"Bennegar" wrote in message
...
I've had exactely the same problem as you've been describing (including

slow
running backups).

I run Windows XP Home SP2, IE 7, OE 6 & Systemworks 2006.
I have narrowed the problem down to when I used "Liveupdate" to upgrade

to
"Symantec Network Driver" Version 6.0.6.604( I used Goback Safe mode to
eliminate all the other upgrades during liveupdate):

Symantec technical support weren't brilliant. They gave me 3 options to

try
and the only one that appered to work was turning off e-mail scanning! I

have
responded to this and am awaiting their reply!

Meanwhile, I'll try to uninstall the April ms updates and see if it solves
my problem as well.
"Carole" wrote:


Found the Realtek article if anyone's interested. There is a fix

available.


http://www.pcworld.com/article/id,130518/article.html





Frank Saunders, MS-MVP OE/WM May 7th 07 02:44 PM

Error 10061, 0x800ccc0e, bug?
 
"Bennegar" wrote in message
...
I've had exactely the same problem as you've been describing (including
slow
running backups).

I run Windows XP Home SP2, IE 7, OE 6 & Systemworks 2006.
I have narrowed the problem down to when I used "Liveupdate" to upgrade
to
"Symantec Network Driver" Version 6.0.6.604( I used Goback Safe mode to
eliminate all the other upgrades during liveupdate):

Symantec technical support weren't brilliant. They gave me 3 options to
try
and the only one that appered to work was turning off e-mail scanning! I
have
responded to this and am awaiting their reply!

Meanwhile, I'll try to uninstall the April ms updates and see if it solves
my problem as well.
"Carole" wrote:



Email scanning should always be turned off no matter what anti-virus you
use. It provides no added protection and messes things up. Even Norton
knows this.

See:

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com




Carole May 7th 07 11:50 PM

Error 10061, 0x800ccc0e, bug?
 
I'm guessing that turning off email scanning didn't work. Right? No one, as
of yet, has report that this solved the error in the first post on this
thread (port being blocked). I turned off email scanning when I first
installed the program, so I knew that wasn't the culprit. Since I did a
System Restore after the uninstalling of the April patches didn't work
through Add/Remove Programs. I'm curious if anyone has had any luck with
Bruce Hagen's fix. I followed his directions when I went to reinstall the
patches that System Restore uninstalled and I'm having no more problems. I
also ran LiveUpdate after reinstall and the problem has not come back. I
think Norton prevented Windows Update from doing a clean install with the
latest secuity patches and the corrupted Update files was causing the problem
or the corrupted files were causing a conflict with Norton.

"Bennegar" wrote:

I've had exactely the same problem as you've been describing (including slow
running backups).

I run Windows XP Home SP2, IE 7, OE 6 & Systemworks 2006.
I have narrowed the problem down to when I used "Liveupdate" to upgrade to
"Symantec Network Driver" Version 6.0.6.604( I used Goback Safe mode to
eliminate all the other upgrades during liveupdate):

Symantec technical support weren't brilliant. They gave me 3 options to try
and the only one that appered to work was turning off e-mail scanning! I have
responded to this and am awaiting their reply!

Meanwhile, I'll try to uninstall the April ms updates and see if it solves
my problem as well.
"Carole" wrote:


Found the Realtek article if anyone's interested. There is a fix available.


http://www.pcworld.com/article/id,130518/article.html



mac May 8th 07 12:44 AM

Error 10061, 0x800ccc0e, bug?
 

"Carole" wrote in message
...

You never did tell us what your brother said about this?


--
Regards Steve.


Carole May 9th 07 12:25 AM

Error 10061, 0x800ccc0e, bug?
 
Here's my brother's response:

Norton has an excellent track record for finding and especially removing
viruses. However, I have also found Norton to suck the performance right out
of a computer (McAfee is no better).



I am running NOD32 (www.eset.com) on some of my lab machines, and it is
performing well.



I have not used Avast.





"mac" wrote:


"Carole" wrote in message
...

You never did tell us what your brother said about this?


--
Regards Steve.


Carole May 10th 07 01:22 AM

Error 10061, 0x800ccc0e, bug?
 
Well, everything is still running fine after 5/8 updates. I disabled Norton
this time. Symantec answered me back and said that NIS files got corrupted,
but didn’t elaborate as to how they thought this happened. They also said I
was not eligible for the free 2007 upgrade offer because I own NIS 2005.

A thought occurred to me after I read the below article:

http://blog.washingtonpost.com/secur...eleting_1.html

If Norton has not previously gotten along with Windows Anti-spyware Beta,
then maybe the Malicious Software Removal Tool (downloaded the day after the
4/11 updates) corrupted Norton’s files. Just a thought since it’s a pretty
good bet that all these problems appear to be related to the updates. I
would imagine it would contain similar data and registry files??? I actually
had this Beta installed at one point, but removed it due to articles I read
about it being vulnerable to threats of hackers using it to obtain personal
information off your computer (specifically banking info). The program also
drove me nuts and I do remember having to uninstall and reinstall Norton
after I got rid of it.

Mike, did you ever fix this problem??? After all you were the first one to
start this thread.

Also, I didn’t post the article to start any heated debates. I just found
it to be very interesting.


Rowsu May 10th 07 08:39 AM

Error 10061, 0x800ccc0e, bug?
 
I've been following this with interest as we have the exact same problem, but
with Outlook 2002 SP3 and Windows 2000 Professional SP4 - i.e. can only
sen/receive emails after a re-boot, but not after a logoff or change of user.
I have tried using Add/Remove Programs to remove the April updates
(KB930178, 931784 & 932168 (931261 didn't apply to W2000)), but this didn't
help, and I'm not sure there is a facility to do a system restore on Windows
2000 (does anyone know of a way?). I ran Microsoft Update last night & it
came up with 10 priority updates (including the 3 I had just removed), so I
switched of AV, as recommended, and installed all of them. None of this has
made any difference. Does anyone have any advice on how I can fix this
problem on Windows 2000, please? Having to re-boot for each change of user,
just to pick up our emails is maddening, to say the least!

Thanks in anticipation!

"Carole" wrote:

Well, everything is still running fine after 5/8 updates. I disabled Norton
this time. Symantec answered me back and said that NIS files got corrupted,
but didn’t elaborate as to how they thought this happened. They also said I
was not eligible for the free 2007 upgrade offer because I own NIS 2005.

A thought occurred to me after I read the below article:

http://blog.washingtonpost.com/secur...eleting_1.html

If Norton has not previously gotten along with Windows Anti-spyware Beta,
then maybe the Malicious Software Removal Tool (downloaded the day after the
4/11 updates) corrupted Norton’s files. Just a thought since it’s a pretty
good bet that all these problems appear to be related to the updates. I
would imagine it would contain similar data and registry files??? I actually
had this Beta installed at one point, but removed it due to articles I read
about it being vulnerable to threats of hackers using it to obtain personal
information off your computer (specifically banking info). The program also
drove me nuts and I do remember having to uninstall and reinstall Norton
after I got rid of it.

Mike, did you ever fix this problem??? After all you were the first one to
start this thread.

Also, I didn’t post the article to start any heated debates. I just found
it to be very interesting.


Mike May 10th 07 11:13 AM

Error 10061, 0x800ccc0e, bug?
 
Hello Carole!

Thank you for keeping the discussion alive. I have been following your and
others messages every day.
The solution you wrote on system restore I haven't tried. I did a system
restore some time ago and it ended with a none functioning system. So there
is a dilemma.

"Carole" wrote:

Well, everything is still running fine after 5/8 updates. I disabled Norton
this time. Symantec answered me back and said that NIS files got corrupted,
but didn’t elaborate as to how they thought this happened. They also said I
was not eligible for the free 2007 upgrade offer because I own NIS 2005.

A thought occurred to me after I read the below article:

http://blog.washingtonpost.com/secur...eleting_1.html

If Norton has not previously gotten along with Windows Anti-spyware Beta,
then maybe the Malicious Software Removal Tool (downloaded the day after the
4/11 updates) corrupted Norton’s files. Just a thought since it’s a pretty
good bet that all these problems appear to be related to the updates. I
would imagine it would contain similar data and registry files??? I actually
had this Beta installed at one point, but removed it due to articles I read
about it being vulnerable to threats of hackers using it to obtain personal
information off your computer (specifically banking info). The program also
drove me nuts and I do remember having to uninstall and reinstall Norton
after I got rid of it.

Mike, did you ever fix this problem??? After all you were the first one to
start this thread.

Also, I didn’t post the article to start any heated debates. I just found
it to be very interesting.



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