Error Warning Help
 

appNamemsimn.exe appver6.0.2900.2180 modname:msoe.dll
modver:6.0.2900.3028 offset:0006480e

This is the entire error message in three different columns: - Oh my
goodness my schools tech suuport that this is a virus and that I am suuposed
uninstall my Outlook Express and reinstall it - but I don't know if that is
right or not - plus what if I loose data? I hope someone can help me!

Error Warning Help
 

Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown
your machine if Automatic Compacting is taking place.

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

Brianne wrote:
appNamemsimn.exe appver6.0.2900.2180
modname:msoe.dll modver:6.0.2900.3028 offset:0006480e

This is the entire error message in three different columns: - Oh my
goodness my schools tech suuport that this is a virus and that I am
suuposed
uninstall my Outlook Express and reinstall it - but I don't know if that
is
right or not - plus what if I loose data? I hope someone can help me!

Error Warning Help
 

Brianne

PA Bear gave you an excellent advice. The only reason that I am answering you also is to tell you to tell that Tech Support person that told you that it is a virus and re-install OE to go back to school and learn some more about his field.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Brianne" wrote in message ...
appNamemsimn.exe appver6.0.2900.2180 modname:msoe.dll
modver:6.0.2900.3028 offset:0006480e

This is the entire error message in three different columns: - Oh my
goodness my schools tech suuport that this is a virus and that I am suuposed
uninstall my Outlook Express and reinstall it - but I don't know if that is
right or not - plus what if I loose data? I hope someone can help me!

Error Warning Help
 

"Brianne" wrote in message
...
appNamemsimn.exe appver6.0.2900.2180
modname:msoe.dll
modver:6.0.2900.3028 offset:0006480e

This is the entire error message in three different columns: - Oh my
goodness my schools tech suuport that this is a virus and that I am
suuposed
uninstall my Outlook Express and reinstall it - but I don't know if that
is
right or not - plus what if I loose data? I hope someone can help me!


The Tech support who told you that was guessing to cover up the fact that he
didn't have any idea what was wrong.

From http://www.fjsmjs.com/OE/directdb.htm

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
message store.
Start by moving Folders.dbx to an empty Windows folder (with OE closed).
Note: the DBX files are hidden in Win2K, WinXP and Win2K3. You will lose
your folder hierarchy and the lists of newsgroups on the news servers, but
it might get you into OE.

If that doesn't do it then move all of the DBX files to the same folder as
Folders.dbx (again with OE closed). You should now get into OE. Try
importing the messages from
the folder you moved the DBX files to. If you can't, you can use this tool
to extract the messages:

DBXtract ($5):
http://www.oehelp.com/DBXtract/

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a folder
in an open instance of OE.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com

Error Warning Help
 

i`m so sorry i can no you helping
"Brianne" schreef in bericht
...
appNamemsimn.exe appver6.0.2900.2180
modname:msoe.dll
modver:6.0.2900.3028 offset:0006480e

This is the entire error message in three different columns: - Oh my
goodness my schools tech suuport that this is a virus and that I am
suuposed
uninstall my Outlook Express and reinstall it - but I don't know if that
is
right or not - plus what if I loose data? I hope someone can help me!